The staff was amazing! Izabela and Aline at the front desk made sure I had a great time in Santiago! Izabel set up a number of fantastic and personalized tours for me and Aline gave me great recommendations for local attractions. And the chef Cecili, who made delicious breakfasts each morning, also gave me a personalized tour of the local markets. They were all amazing and I appreciate everything they did for me 🙂

If you stay in one of the rooms next to the bars and restaurants, line the Yellow Room, you may be kept awake by the noise. The rooms overlooking the street, such as the Green Room, are much quiter.

There are many hotels in the more modern sections of Las Condes, but that area lacks character. The Bella Vista area is cool and fun with many interesting restaurants, the funicular to the the Cerro Mountain as well as the Pablo Neruda House. The Hip Hotel is located within an enclosure that hosts many restaurants and shops. The room decor was quirky and comfortable. The staff were very helpful.

The Internet speed was very slow and would cut out. The system should be fixed or upgraded. Being in the middle of the entertainment enclosure meant that the loud music continued till 2 to 3 AM.

I loved everything about the Hip Hotel - perfect location in Bellavista Patio filled with restaurants and bars. Yes, it’s a bit noisy at night, but I enjoyed the music. 7 min walk from the Metropolitan park and the zoo. The district is crowded at night, but I always felt safe and comfortable. The hotel is located on the 2nd floor, it is very private and cozy. They serve breakfast every morning. The room is pretty spacious and modern, I was offered a huge bed made of 2 single beds and a bottle of wine for free. The staff is friendly and helpful, I checked in late at night and wasn’t able to pay straightforward as I had to visit the back to exchange money, and they gave me enough time to do everything.

The WiFi was sometimes slow and one night the water was not hot enough, but that all did not really matter.

Gorgeous room with a balcony and jacuzzi tub. The bed was extremely comfortable. The hotel is located instead of the Patios Bellavista, which is basically a restaurant/nightlife complex. It felt very safe because there were tons of guards around. The hotel is well-located: the Bellavista neighborhood is very nice, but also it is only a short walk to the metro and the neighborhoods of Lastarria and Bellas Artes. The hotel breakfast was tasty and the staff were extremely kind and helpful. I was very happy that I chose this hotel!

My only complaint is that the loud music in the Patios Bellavista often lasts until 1 AM. I didn’t mind this because I am usually up until pretty late anyway, but I could see this being an issue for people who like to go to bed earlier.

The hotel is situated right in the centre of a lively, party vibe square - however the staff are quick to make sure you are aware and went over and above to ensure we had the room of our choice eg, if we wanted quieter then they were happy to change it which they did. I can't commend the staff highly enough throughout our stay. They were simply amazing and should be rewarded for their exceptional level of service. Breakfast was beautifully prepared every day and made to order. We loved our stay here.

Nothing at all

Breakfast was delicious. Service was excellent. I was provided a full day itinerary and lots of tips on the best things to see.

I think I was the only guest actively staying at the property? It was a little strange...just me and the hosts, and the patrons of the downstairs restaurant coming up to use the restroom. The upstairs bar was closed and I never saw a single other traveler while I was there. It was no problem, just unusual.

Really nice place with lovely rooms. Staff was super friendly and very helpful with the questions we had. It is in the middle of bellavista patio so a lot of nice bars, restaurants and good coffee! Breakfast at the hotel was also very tasteful.

The only thing is that in weekends it can be a bit noisy as it is in bellavista patio, but with earplugs (or going out yourself ;)) it’s not a problem

Absolutely incredible property! One of our favorite stays from a month in South America. The location is fantastic, incredibly close to anything you might need or want to see, a ton of great food options near by and the staff as absolutely fantastic! The breakfast was also one of the best we had on our trip!

Absolutely no negatives, one of our favorite stays of the trip, awesome facility and wonderful staff!

The room was large, with all comforts and very silent, despite being in a busy area. The design of the hotel is original, tasteful and very colorful. the hotel is located in the Bellavista barrio, in a compound full of bars and restaurants, where we always ate very well. The personal was very friendly. The experience exceeded our expectations!

The staff was outstanding, especially Isabela at the front desk. The room was well appointed. Comfortable bed and nice furnishings. Great room for a couple. Breakfast was very good. Interesting location, the hotel is hidden inside a mall filled with nice restaurants. Fortunately they have a concierge at the bottom of the stairs leading up to the hotel.

The room was next to a bar/ restaurant and a little noisy.