The property is brand new, very well constructed (renovated) and perfectly located in the heart of San Diego: centrally yet in a quieter street. The room I had was windowless but large, well appointed, perfectly air conditioned and equipped with everything I needed. They have restricted client services to a necessary minimum and the (large selection of) drinks need to purchased from the vending machine which translates into tremendous value; you’d be hard press to find comparable accommodation for the same amount. The staff is very nice and helpful. I would come back here in a heartbeat.

Keep in mind that Cartagena gets punishingly hot in the middle of the day so a property with a pool might be a prudent choice if you don’t like excessive heat.

We got the queen room with balcony at Privado and absolutely loved it. Highlights include the vaulted ceilings, balcony overlooking a cute little street, thoughtful staff and the fabulous breakfast at Candé (it was one of our favorite restaurants in the area and they even accommodated our early breakfast needs). There were thoughtful touches everywhere. They prioritize security, cleanliness and always being available.

I would have liked access to a swimming pool

The decor and furnishings were nice, the room generally was comfortable, security friendly and the location was great.

Our room had no natural light with all the windows blacked out which made it generally very dark. The issue with the selfless codes made check in not as smooth as it could have been. There was nothing in the vending machines and no kettle, hairdryer or iron in the room. The bathroom in our room was a part of the room giving no privacy. Our room was right beside a cleaning storage room and so there was banging noises from the early hours!

The rooms are spacious, with beautiful decoration and all the facilities are easy to use; powerful aircon was a plus too. The location is amazing, right at the walled old town, just a stone’s throw from beautiful squares, restaurants and bars. Great concept for travellers who, like us, are looking for comfort and a fully equipped room to high standards, without the extra premium of hotel service.

Nice new hotel, clean, good location.

Staff did not speak English, breakfast was further away at a place where the staff was not super friendly. Furthermore, the breakfast was not vegan friendly at all which was a dissappointment.

This boutique hotel is amazing! The hotel design and ambiance is amazing, extremely clean and feels like you are entering a spa! The staff is fantastic, caring and attentive. I felt at home and couldn't have asked for a better stay. Location is perfect too!

nothing

Everything was spot on. The employees amazing, the room incredibly comfy, and the locations is just an A+

The decorations, the accommodations, all the rooms where really clean and comfy

the location of my room /: I was in the first floor, right next to the entrance and the noise of the door bothered me a little.

Very central with lots of amenities nearby, no excenticity, just like it's name private, supreme, exquisite. Absolutely without a doubt incredible.

I wouldn't want to change a thing, what a wonderful experience. Thank you! It's

beautiful place, incredibly clean, staff was amazing and great location!!