Good price in a great location

Hotel needs maintenance, i stayed 3 years ago and notice not a single thing changed, some things are broken, need to be changed or updated. This used to be a hype place, but is getting dated quickly. Breakfast used to be the best in town, now is just another generic hotel breakfast, that's a deal breaker for me, I may not stay again because of this. It starts to feel like anything else but an Aloft or a W brand experience.

I booked into Aloft as my son was involved in a RTA in Costa Rica and was in the local hospital. I had originally booked 9 nights in San jose, not realising how far away it was from the hospital so checked out of that hotel early & moved to Aloft. I initially booked in for 3 nights which I had to extend to a further 9 nights and again another extension of 2 nights. The most important thing for me was that I could keep the same room each time I extended and the hotel ensured this request was honoured without any hassle at all. The staff here are excellent, very friendly and helpful. One particular member of staff at breakfast asked me regularly how my son was doing and how I was, he was so kind. The breakfast is excellent, lots of choice of both food and drinks. The rooms are spacious and clean and the beds are comfortable. The rooms are cleaned daily to a high standard. Visiting the hospital every day has meant I have only really experienced breakfast and the bedroom but I can see and feel from the atmosphere that this is an excellent hotel all round. I would definitely love to return in the future under better circumstances

Nothing not to like here

I like the location, closer to the airport I love Aloft all the time , clean and wide

Just too pricey to be in Costa Rica for that price.. It's far away to the city and the price is kind of higher but lower than other hotels.. that is the reason people pick air b and b this time.. there are lots of Air b and b now that's beautiful than the hotel like what I rented out in Guatemala City.. it is beyond beautiful.. 2 bedrooms with kitchen and clean and has a washer and dryer and it's only 79US dollars.. if I could have stay more than 5 days in Costa Rica, I would have look an Air B&B.. but I was only there for transient and I paid 140cad dollars. 119. uS dollars.. that price is the same here in Canada .that's the reason I guess hOtels are now going down except for those business trips then they will take the hotels .. a lot of people now are taking air B&B.

The breakfast was excellent. Great selection. The room size was large and very comfortable. The hotel provides you with a variety of activities. The small snack market was also a nice touch. The staff was extremely friendly and helpful.

It’s a bit away from the center so it is helpful to keep that in mind. It was about a 15 USD cab ride to the center. We didn’t mind because there are also tons of things to do closer to the hotel.

We have stayed at this hotel several times during trips to Costa Rica. We travel to the Pacific coast and find the location ideal for being outside of the city core, easy to get to the airport and easy to access the highway over to the South Pacific. We had dinner here for the first time and thoroughly enjoyed both the food and the service. It is everything we need in a place to stay overnight on our travels.

Very clean and comfortable room. Hotel was well kept. Nice bar and restaurant. Food was decent. Loved that they gave you the option to add breakfast, lunch, and dinner to the price which was very convenient on the days we were tired from excursions and didn't want to spend extra money for uber or driving to restaurants. Reception was courteous and kind and helpful. Enjoyed our stay. Definitely recommend and would stay again!!

Great Stay. Would definitely recommend and would stay again. Everything was smooth and good. Free hotel Parking was a bit of hassle on late nights b/c you had to park away from the hotel and it was a few minutes walk but other than that everything was great!!

I absolutely loved all their Halloween decorations!! The hot water was hot and the pressure was amazing!! 2 items that seem harder and harder to find these days in a hotel!!

Only thing we didn’t like was the carpet in the room. With all the rain and moisture I feel it should all be tile.

Rooms modern, comfy bed and great shower. Breakfast pleasant. Easy to park

Very loud hum from what may have been ac units outside the hotel this disturbed our sleep which was a shame. I did email the hotel a week before arriving asking for a quieter room having taken note of the other similar reviews. Unfortunately the request was not fulfilled. I think there may be a possibility all rooms may have this noise.

Aloft hotel is located in convenient distance to airport. The check-in and check-out in the hotel was very smooth. The room is quite, comfortable and really spacious. The desk in the room is added value if you travel for leisure or business. The selection and quality of the food for breakfast meet our expectation. The same for dinner, selection and quality of the food for diner meet our expectation.

The rooms were very comfortable. The staff was wonderful. The bar and restaurant were nice, and the extra amenities and activities like the pool table and the karaoke nights were a great adittion.

Not exactly related to the hotel, but traffic in the area got pretty bad, and it was sometimes difficult to go out by taxi because of this.