The swimming pool area was nice & clean. There was a Shell station was one block over which was very convenient so I could get some beverages and snacks.

Unfortunately, at the time there was renovations going on. So, the breakfast in the morning was just a small bag of yogurt, orange, juice & a breakfast sandwich. I would have liked to have had the normal breakfast of pancakes or waffles. However, I plan on taking another trip to Miami in 2 years & so far I plan on staying here again because there were so much more pros than cons about this hotel.

It was clean and conveniently close to airport. Shuttle to airport was easy and great. From airport shuttle was difficult to find.

Staff attitude was 'a could not care less.'

Our room was very clean and comfortable. Loved the pool. Staff was very helpful. Great location to get to the airport. Airport transfer driver was excellent, van very clean. We would stay there again.

The lobby was very messy when we arrived. Garbage bags full waiting to go out. I suspect it was the breakfast cleanup and the check in/check out change. Staff was helpful, got us settled. There was a very rude guest checking in. She caused quite a disruption. A female staff member managed her well, got her out of the lobby into a room and then checked the rest of us in. When we came back out to the lobby, everything was clean, organized, and the staff was well prepared for the usual questions about the pool, local eateries and deliveries, and the transport vans. Lobby decor was fine but could be freshened. We would stay again. Thank you.

Shuttle app was very accurate and we were picked up as we exited the airport. Room was comfy and breakfast was very tasty. Hotel offers a shuttle service to the cruise port which was a bonus.

1) Shuttle from the airport. 2) Staff were friendly and polite. 3) Complimentary breakfast.

The breakfast area was very chaotic at breakfast time and a little small.

Location was ok, breakfast was ok

I forgot a red and blue quilted wrap in room 113 Would appreciate if I can get it back please , I want to book fir this coming Friday Please help me find this wrap

Great location for Miami Airport with Free Shuttle--about 10 mins depending on traffic. The staff at the hotel always have treated me like family, willing to go the extra mile to store bags, put in a crib, or give help and directions. Rooms are well equipped with mini fridge, microwave in-room safe. The breakfast buffet is plentiful including waffles, toast, bagels, eggs and sausage.

The rooms and carpets could use some freshening up.

The room was excellent.

The driver could have been my grandfather yet he was creepy and very inappropriate. Giving a young lady whom he had never met sweet eye and saying baby fall into me when opening the door for my exit was very inappropriate.

I arrived at 4am from Portugal. I was exhausted and used an app to find the hotel. I called and spoke with Jonisia who was at the front desk. I told her I needed to sleep for three hours and then grab the shuttle to catch the next plane. She got me to my room and personally knocked on my door in the morning to make sure I got up to catch the shuttle to my flight. I was starving the breakfast was perfect. I inhaled it and jumped on the shuttle and made my flight. The short period of time there was much needed, sleep, shower, food and with a smile ! The price is unbeatable. I will be there again. It is perfect for people traveling in and out of Miami. It is not a five star resort but everything you need for a comfortable place to stay that is clean and a great staff....this is it !

Nothing

The smell of the hotel at the lobby was very nice! It smells like luxury hotels. The bed was amazing and super comfortable. The employees were super nice and happy and willing to help and speak Spanish. The breakfast was excellent and they have hot breakfast. That is very rare. Also the free shuttle to the airport is a plus! We enjoyed a lot! The room was pretty and we had everything that we needed.

I think the only thing was that the breakfast was so popular that my husband can’t have his breakfast on time and everything was empty. He arrived near 9 am. I went at 8 am and I found everything fine.