LOCATION 10/10: right in front of tram station that serves all major tourist spots, to airport and to pier for ferry to Tallinn. Walking distance 5-10 mins to Helsinki Cathedral, Senate square, market square, Uspenski Cathedral, Allas Sea Pool and port to Suomenlinna Island. STAFFS 10/10: approachable, kind and helpful with all useful information. COMFORT 9/10: comfortable bed with comforter. They have everything I need in a room, fridge, hangers, socket beside bed, table, sink etc. The room is big and spacious. CLEANLINESS 9/10: Everything is clean. They have daily room cleaning if you wish. WIFI 9/10: wifi is strong VALUE FOR MONEY 9/10: worth it with its nice location.

All experiences I had were all good

My only complaints are that: 1) As other guests have mentioned, there are people using the computer at the checkin desk at odd hours (in the dark without the lights on in there -- two nights in a row). If I didn't have nerves of steel this would have been extremely bothersome to me. The managers should realize that this is really NOT OK to have that happening. 2) Also, it might be helpful to prominently post on the entry door the quiet hours so that guests arriving late don't make loud entrances as if they were still partying.

Blanket is not provided

Perfect location. 3 min away from the main Cathedral and 5 min walk from the University. It's perfect if you are doing any university bussiness. The rooms have a decent desk where you can work. They also have a small kitchen where you can heat up food (though, never tried cooking properly).

There's only one shower and it gets busy in the mornings. There was once a girl who was taking ages while the rest were waiting. None of the staff was there, though. Otherwise, they may have intervened.

The staff was really nice. She allowed us to leave our luggage and get back at night. The shared kitchen is great with everything we need (utensils, pans, mugs, microwave, oven, and even tea and biscuits!). Both the toilet and the shower room are clean. The room is beautiful and spacious.

The wifi connection was not good. Sometimes the wifi could not be connected. Also, there were hairs on the washbasin.

Location is super central, yet quiet. Fairly clean. Receptionist was friendly and beautiful. Everything was working. Plenty utensils, comfortable kitchen. Shared bathroom was clean, toiletries were free. Elevator is old and fun, worked great, tho.

The room is located right next to Reception Desk and Kitchen area. Probably it might get noisy. And yes, I wouldn't feel comfortable to be right next to c/i-c/o area, so people could hear and see what I do. BUT! I was during Christmas and there was noone, no Front Desk staff, no noise from other guests, so no points deducted.

There were facilities in a shared kitchen, and there was a shared bathroom which had a good shower. The room was a fair size and there was a big window to let lots of light in. The rooms are on the top floor of a residential building, but there is a lift so you can easily bring your luggage up with you. Check-in and out was nice and simple. No complaints.

The room was larger than a lot you’ll find in Scandinavia. The bathroom was shared but the shower was also large which was great. Staff was helpful & very accommodating. Kitchen contained enough for us to make good meals.

The old style lift (up to the 5th floor of the building where the hotel was located) stopped between floors on first use which was a little off-putting but a press of a button & it recovered and no subsequent problems.

If you are looking for the mood of old city life, this place will be great for you. Homely atmosphere and friendly staff. In the morning you can have a cup of coffee on the mini-balcony overlooking the rooftops of the old city. 5 minutes walk from the central square.

I had to keep in mind that the key must be with me every time because the room door closes automatically. The mattress was too soft.

Friendly staff, great location. Coffee machine and free coffee and cookies in the kitchen, balcony for smokers. Shower and toilet are shared, but it was not a problem for us. The hotel is in a really beautiful old building.