I love the environment as you can get to the shops to buy things you need and quite place. Very neat and comfortable hotel

They put incompetent staff in the evening, we were told the staff was new and don't know much about how to check booking on the system so this brought argument between us and the staff, the staff said the system showed that we have not pay for our booking and we cannot check in, we have to pay for another rooms that night before we can allow in. It was a terrible experience It was sorted the following morning and our money was refunded back and we were changed to the rooms we paid for. There is no fridge in the room We had a great time afterwards 😀.

Room was clean & comfortable Staff were very friendly & helpful, really nice people Location was good, although a little out of Berlin centre, it's only a short walk to Kurt Schumacher Platz metro, which takes you to the centre in about 15 minutes - around the hotel are plenty of shops & resteraunts Price was fair compared to other hotels - it was the weekend of the Euro 2024 Final I stayed, so naturally hotels in Berlin were expensive, but thought the price I paid was fair

The Bathroom was a little small, but not a major issue

The solo room was about 15m2. One bed. There was a TV with YouTube. No Netflix access. One big mirror and a closet with a safe. One glass table and a chair. Table lamp. The wifi was good. Bed clothing was fresh and clean. Towels were provided. Shampoo was good. But no toothpaste was provided. Tissue rolls were provided. The room I was sleeping had the window directed towards a nice garden. Hair dryer was also there.

The bathroom was old fashioned.

I liked the 24/7 front desk, we had to check out very early in the morning and it was perfectly fine, everyone we met behind the front desk was very kind and helpful. I must say, for the price, the room was very nice, I was happy with the comfy bed and nice bathroom.

The location was a little spooky for me, especially late at night, there are very dim streetlights if any, some areas are completely pitch black since 6 pm.

Very nicely presented hotel near a lively suburb of Berlin, but down a quiet cul-de-sac. Great shower and well-run breakfast bar. Free parking in the street or pay (a lot!) to park in the hotel car park. Fairly close to two U-Bahn lines into the city centre.

The room was a little on the small side, but acceptable for a city hotel.

Very neat and clean. Good breakfast. Friendly staff. Really helpful in answering any questions we had about public transport, eating places and shopping.

The rooms need air conditioning but a fan was supplied.

The stay in the hotel was very pleasant. The staff were friendly and smiling. The cleanliness was on a high level. The subway is very close to the amenities, the neighborhood is quiet with a large number of markets.

Nice clean and spacious room, 5 mins walk to the underground. Lidl and another supermarket just down the road. Takeaway where you could sit in and eat with a beer (Bistro can) was great. All in all a really nice place to stay. If I was to go back to Berlin I’d definitely choose here again.

Nothing

The staff was really amazing, hotel's team helped a lot in answering all the questions and resolving all the issues. Breakfasts were good. The room was okay except some facilities were not available

Some facilities were missing in the room, it would be great to have a kettle and maybe an iron there. But even these things were provided by request, so can't complain. Also a smoking place was right under the windows, so it would be great to move it across the street or just a little further from the hotel's entrance

Staff were brilliant on arrival & for the duration of the stay. Breakfast was a good standard. Room was a good size. Shower was good.

The bedroom was extremely warm to the point of being slightly uncomfortable despite windows being open, only minor issue though