The crew were very kind and helpful, the hotel is very clean, modern. During the day and every night there are programs like greek dance night with amazing live music. Our flight was replaced to 7pm and they let us to use everything in all inclusive despite of we had to leave our room at 11 am. I recommend this hotel to everyone, it was the best choice we could have made.

Everything was fine.

This review is actually for Tesoro Hotel , because Altura Hotel it was overbooked in the moment when we arrived, but Tesoro is a little bit more new then the Altura Hotel . Altura and Tesoro have the same level of quality and basic is same Hotel, same pools , same food ,same services and you can choice to stay , drinking relax on pools , or eat in one ore in other doesn't matter where you actually are booked

For both hotels very poor place for parking cars ,on Altura is no space to park , between hotels are only 5 place to park , and on lateral of Tesoro are around 6 to 7 place to park . Tesoro Hotel have in this period when I was booked some small problems with water , but is fixed and refueled every day manually with truck fuell . Is not all the time like this , because this issues appear only after second day in hotel . So if is no water , just must to wait few minutes to comming .....

It is only 10 min from the beach. The food was great. Bed was very comfortable and we had a view from the apartment.

The bathroom could have been better.

I like the fact that the resort offers good prices, good food every day (we had all inclusive), good location for the moneys we paid. Rooms were big enough for 2 persons, cleaned every day, the balcony was ok.

I didn't like the fact that the swimming pool is closing at 18:30. It could go around 21PM. Thats all from my side.

the location is perfect

Pools were lovely. Food was very nice. Drinks good. Excellent value for money

Under beds not clean. Safe keys were needed rather than a coded safe. Had to find somewhere safe to keep the key.

Lovely room, staff and food

The hotel was lovely and clean and the staff were great. The pools were good, and the fact that the manager went out an removed towels from around the pool at 9:00am every morning to stop people trying to reserve sunbeds was superb. The food was wonderful and there was lots of it.

There is one photo in the batch shown when you book this hotel that is either out of date (being kind) or a con (being brutal) and that is of a classy inside bar. THIS DOESN'T EXIST. so be careful. There is only one bar and it is by the pool. So once you've showered and changed for the evening you can still only get a drink in a plastic cup out by the pool. This isn't great. Plus it's small. On the Greek night everyone had to sit on sunbeds as there was no space. The other very odd thing is that there is no ground floor indoor toilets! Very odd. There are toilets outside behind the building which you use for the pools etc. There is one mens cubicle. So again in the evening that is all you can use. So having dinner you either go back to your room, or go outside and use the pool toilet. Odd. Makes the whole thing feel down-market. Finally please be warned that this is a TUI hotel. This means that absolutely everyone in the hotel is a Brit. They were all really nice - but it isn't the experience you expect when booking a hotel abroad independently.

we liked our room and the food was also really good. The pools were pretty nice too and the staff was really helpful.

Our bathroom did not look like the one in the pictures and the Wi-Fi was really bad. Also be prepared that there is almost no service on the whole island.

Location is good, room is clean, food is okay

Bathroom has some smell, seafood not all days. Wine and beer was awful