We were looking for something intimate with good vibes, and this is exactly what we got! The staff was exceptional, the cabin had everything we were looking for. This place is not on the beach, but is only a few minutes from the beach down a path that had interesting restaurants and services. We found this to be a perfect location!

This place is not for people with limited accessibility issues, as getting to our cabin meant climbing a hill as well as several steps to get to the room.

The owner and the staff went above and beyond to provide good service. Beautiful grounds and friendly canine/felines to keep us entertained. Even on the rainy days we had, we could sit outside on our porch and admire the view.

I don't know how it could have been better.

Great place, awesome hotel, left to another one ended up cancelling there and coming back to this one

The location, the value and especially the staff.

Nothing!!!

Celeste, the owner, was welcoming and very good host during our stay. She made sure our stay was comfortable by consistently checking how we were and what we needed. The hotel location is very good and strategic as it's just a couple of steps from the beach and nearing restaurants. The bungalow was very clean and well-equiped (water, new oven, dishes, cutlery, mini-bar, A/C, TV, clean towels... ) with all we needed. Laundry service was an extra layer of convenience and very helpful when you have family. Lorelie helped us in getting us around the area, her assistance to pick us up and dropped us off us on time was key. We will miss Rene who gave us a good tour in the Island (Jonesville Mangroove, Punta Gorda, Wagundan Restaurant) and gave us additional tips for the Island to visit.

Breakfast with limitations in quantity and choice. Can be improved. We found the restaurant in the Hotel expensive. I would avoid the little zoo for the Island Tour, is too expensive too.

What a gem!!! I can’t say enough about this lovely place! Beautiful oasis with the best owner and staff one could imagine. Our room was perfect, lovely relaxing atmosphere, and delicious food! Pool was being retiled, but owner, Celeste, graciously gave guest $200 discount on spa package, and the most delicious rum punches daily. Best massage and rum punches I’ve ever had! My friend and I had a delightful time at this gem of the Caribbean!!! Lorelie was very attentive to our every need! Thank you all at West Bay Lodge and Spa for the attention you gave us at your beautiful retreat at West Bay Lodge and Spa!!!

😀The staff, including the owner Celeste, and Managers, Melonie and Lorelie, are friendly and helpful. They became like family by the end of our stay. Melonie even booked a dinner reservation and driver for us on her day off, and bought us tea when my husband became sick. 😀The animals on the property are great. One of the cats, Clyde, adopted us as his people during our stay.

No complaints! They redid the pool while we were there, and it was a bit dusty, but it was a good time to update it as we were the only guests before high season starts in December. They cleaned up the dust on our verandah daily, and Celeste offered us complimentary spa treatments in compensation, which were fabulous.

A short 3 minute walk to the beach but away from the front. Rooms were spacious, very well equiped and very clean. Staff were lovely throughout. We rented snorkel's and fins from the hotel at a very good price for the duration of our stay. We really enjoyed our stay here and would go back.

The breakfast was good, but it was confusing where it was. One day was outside the room the next in the hotel. Not a big deal but this could be communicated better at check in.

Friendly small business, has a real "mom and pop shop" feel, but in paradise! Firstly, and most important to me, it was literally just a five-minute walk to the best snorkeling of my life (I've been to Belize, Bonaire, Cuba and Mexico). Just to the beach is about a two-minute walk. The pool was perfect for the kids, the rooms were clean and well-appointed, the beds were comfy. Staff were all exceptionally friendly and helpful. The pets on site were much appreciated by the kids, and honestly by me too! On site restaurant is under new management, and so far they're doing great too, our breakfasts there were delicious and filling. I highly recommend staying here, especially if some members of your party want to do something other than snorkel. But it would be fine for all-day snorkeling too.

Incredible ambience, very Honduras feel, not like "any other beach hotel." Owner Celeste personally engaged with all guests and made us feel like we were guests in her home with extra touches like sunscreen and getting us diet coke (not coke zero). When American Airlines kept missing our flights, we stayed in communication but even the airline kept changing. Celeste sent her driver to the airport to watch both flights coming in from the US to find us. Very sure the big resorts would not have even noticed we didn't make it in on the day planned. Kristi and Desi who own the restaurant continued that vibe checking in with us daily about our plans and ensuring we were having a good time. Daily breakfast there was included and super delicious.

The beach is across the street which was not an issue for us. Pictures of the resort dont do it justice. The bungalows were even better than what we expected.