My stay at this resort was one of the most wonderful experiences I’ve ever had. Reception and Welcome: The reception and welcome were exceptional, with attention to detail from the moment we arrived, including luggage handling and valet parking service. Facilities: The experience of swimming in the hot spring waters was one of the best experiences of my life. Additionally, the resort offers fantastic facilities such as a cold jacuzzi, a hot jacuzzi, a steam room, relaxation rooms, massage rooms, reading rooms, a gym, and a terrace for viewing the Northern Lights. Accommodation: The rooms were very comfortable and equipped with everything we needed. The decor was elegant, and the bed was extremely comfortable. The shower in the bathroom was the best ever, and the bed was one of the most comfortable in the world. The view from the balcony in the bedroom was very beautiful, and we were able to see the Northern Lights. Food: The food was delicious and varied. The restaurant offers a wide range of local and international dishes, and every meal was a unique experience. The service in the restaurant was excellent, with friendly and helpful staff. Overall Impression: We enjoyed every moment we spent there, and everything was perfect. I will definitely repeat the experience many times.

Nothing

osnen is fantastic.

Had a hard time getting robes that fit me. Maybe they could ask guests before arrival what they need.

Great location. Very friendly staff at the reception.

Moss restaurant is unfortunately closed on Mondays and Tuesdays. The SPA restaurant and the Lava restaurant are not up to the standard. Lava is promoted as gourmet dining but that's way off! Most of the restaurant staff is not very attentive and most of them not even friendly. SPA restaurant and Retreat pool fills up with people staying in the Sicilia Hotel who just walk in - as a high rate paying guest of the Retreat you wonder why you have to go through a waiting list to get a table while Sicilia guests dine......

We were expecting a 5 star experience and we received a 5 star experience. From the moment we stepped in & received the complimentary glass of Moet and our bags were whisked away to our room the experience met all expectations. The architecture is sublime, the service exemplary, the environment 1st class. I can fault nothing. Even the Northern Lights performed! (although I acknowledge that this is beyond the hotel's control!!). We stayed 2 nights, wish it had been 3. We stayed for our 30th anniversary and we couldn't have picked a better experience to celebrate.

This place is out of this world! It’s like no place I’ve ever visited… not only the amazing staff and luxury spa facilities but a truly unique location!

I’m 13 months alcohol free and it’s disappointing little effort is made for guests who want to drink alcohol free beer or spirits with their meal or pre/post meal. Becks Blue? There are so many high quality options available. Please try harder… especially for a health retreat!

Loved the architecture, the lighting in the rooms, the BEST shower, access to the private parts of the Blue Lagoon (especially nice at night), comfortable beds, wonderful service, good breakfast, excellent dinner at Moss, super relaxing water massage, great facial. Loved the robes, slippers, and wool poncho (that was gifted to me by my friend!) Just a very wonderful experience.

It was the most expensive resort I have ever stayed at.

The location and facility are exceptional. Stylish, attention to detail, spectacular views, great ritual experience. Staff is polite. Food is also very good.

In a total of 4 different trips to this hotel, we have never managed to book one massage treatment at the spa. Reservations at the Moss restaurant are also very difficult. So advance bookings are highly recommended. Service (check in, restaurants) can also be quite slow.

Incredible truly luxury hotel, in even more incredible location, though for the price you are paying you want to receive an equally luxury and personalized service. That would not be the case in The Retreat. All stuff are very well professionally trained, though they are completely missing a touch of treating there guests with this special, alluring attitude you can find in a exceptional 5 star hotels. Another big draw back is there rooms with private lagoon. When you book it’s really misleading, couse you think that the room with private lagoon mean that you can swim directly from your room, but now. Access to the lagoon you have, but it’s cold. It was really disappointing. Specially since it will not be a problem to warm up private pool for the hotel, so I don’t understand why they will not just do it, or at least would not clearly explain it when guests are booking. worth coming for one night, but that is it.

service, luck of personalized attention, luck of access to lagoon from rooms on the ground floor, very strict tools about entering and existing times to lagoon at arrival and departure times.

This was our favorite hotel ever, period. Their private Blue Lagoon pools were so beautiful. We were in and out of them all day. The restaurants were all delicious. Moss was super delicious - every course - and also a really fun experience. Not pretentious. And for lunch I recommend the the teriyaki beef carpaccio in the spa restaurant. So good! (And even more fun to have in your bathrobe between swims!)

Literally, nothing not to like. Oh, wait, they have a beautiful gym with fancy touchscreen treadmills and such, but there are no fans on the equipment, and I was very hot jogging, so I'd suggest keeping that gym about 10 degrees colder. (Fehrenheit. No one wants frost bite!)

Unbelievable scenery, cosy feel and very professional. Breakfast was great with many options both healthy and not so much ✅. A fantastic place to spend a couple of days relaxing and a good base for adventuring.

There was nothing I could improve about this hotel. Yes, the price is steep, but you definitely get what you pay for!