The staff were beautiful, kind and helpful. The rooms were spacious and wonderful for families. Our children had ample room to play during those times they were too tired to be out in the pool. The pool was exceptional!

The location of the resort was so far away from anything and the shuttle running 1x per day at 10 was not reasonable. The restaurant was overpriced but so often with children and being unable to walk somewhere nearby we were obligated to eat and drink there. $5 per can of coke zero after service and government charge is too much. Many of the powerpoints in our room did not work which was frustrating.

Bed, view, room, location, community.

Breakfast (no Western, no eggs benedict, egg station poor.) Smelly room drains. Early departure Breakfast box appalling

This resort was awesome, staff were very welcoming, amazing location, great pool, we had interconnecting family room which was very roomy and very comfortable, great comfy beds. Breakfast was lovely.

Careful not to make activity arrangements through staff at restaurant, we did but when it was pooring rain for the activity, we spoke to them directly about not progressing however the restaurant staff member tracked us down later by mobile phone through another staff member at the restaurant and made us feel awkward and guilty about not proceeding. This did not ruin our experience, we loved staying here.

The ambience of old world bali charm beautiful hotel the staff are amazing and treat its guest with warmth as if your family. The breakfast is fantastic and caters for nearly all tastes we ate in for dinner about 4 nights and each meal was fresh and delicious over looking the ocean the pool is deep and perfect for cooling off

There is nothing we didn't like the only comment we would make, we stayed in an ocean front bungalow well worth it but these rooms are looking a little tired and could definitely do with an upgrade, if your going to be asking those prices

Fantastic hotel, staff were absolutely fantastic! So kind and helpful, the reception staff helped me arrange my transportation to my next location which was really kind. The pool area was lovely, comfortable and clean sun loungers and fantastic dinner in the evenings. The food was delicious and live music just set the ambience. I should mention the bed was soo comfortable, memory foam mattress was a dream!

The location is great, staff & service were excellent The room was a great size, excellent A/C & the shower was very good except the water took a long time to drain. Breakfast selection was excellent & well presented. Overall would recommend and would return.

The egg station at breakfast was too slow and one time it came out over cooked & cold. There could be more service around the pool area. Also clearing of food & beverages by the pool is very slow. Some of the pool towels were very old & had holes and stains.

The hotel is ideal for relaxation and as a base for exploring the region, but those looking for beach access or varied dining options should consider transportation needs in advance The restaurant was decent, with some good options, but eating there for all seven days became a bit monotonous.

There are no beaches within walking distance, and you’ll need a taxi or bike to get to a beach or alternative restaurants.

The staff were helpful, efficient and friendly. The resort is beautiful with a lovely pool.

The location far from any shops or restaurants, with a tricky walk along a busy street to access the main part of town. There is only one daily shuttle at a fixed time. The restaurant was OK, but more Asian choices would be better. It was expensive, but I suppose you expect that in a resort. I found the bed a bit uncomfortable. I have a bad back and the mattress was quite hard. There's no beach in front of the hotel, and our ocean view room was on a busy corner of the resort so we could not look at the ocean without feeling very exposed.

Clean, beautiful place, beautiful pool, lovely room and the best staff, healthy breakfast buffet, love the extended hours of the restaurant so could eat dinner later after a long day of sightseeing! Loved Delicious fresh dinners, too!

Wish there was ocean swimming. Guess that wasn’t clear from the website. The lighting in the bathroom was directly overhead so difficult to put on my makeup.

The property was great with excellent staff and large outdoor areas: pool, gardens etc … Buffet breakfast offered great variety, was generous and tasty. It was a little out of town hence very quiet and peaceful. The restuarant at Ramayana was very nice. Also, a number of nearby warungs and restaurants offer free pickup and drop off.

Nothing … it was a great.