Staff, facilities - pool, grounds etc were lovely. Beds were awesome and comfortable. Beautifully presented outside of villas, gardens etc.

We were in a villa apartment. The decor, furniture and furnishings in living areas left the room feeling and looking very empty, a bit too small and sparce for the size of the room etc. Couches faceing towards empty walls - not even a entertaining unit and a very small tv oddly mounted in a corner - despite a long empty wall in front of couches. Leaving it looking cheap and odd. Functionality was fine, just looked really weird. We didn't even use TV etc but it just made the lounge area feel weird and at odds with the otherwise luxurious aesthetics of the resort/villa/village

I actually stayed 3 nights, the first 2 were upstairs which I didn't realise until we got there. Upstairs are for younger, fitter people. We left and travelled and on our return night I requested and got a ground floor unit. Both apartments were clean and the beds were very comfortable which is a must for me as I have had bad experiences with beds that hurt your back or neck. The staff were friendly and helpful. The convenience of being near the airport is a bonus. I didn't get a chance to play tourist this time but I will be back.

Only that I couldn't stay longer but we have already decided to come back in warmer weather and this is a perfect first stop from the airport and very convenient to a lot of places like Cateract Gorge and the Motor Museum.

The staff on the day made me feel comfortable and were flexible with my check out time and my providing some gifts which I shared with my partner. I also like the facilities such as the spa which was a good comfort. The bed was really comfortable and the housekeeping was lovely.

The shower wasn’t great, and was hard to regulate the heat of the water. Maybe also consider getting a better shower head. The WiFi didn’t have a strong connection on the television, but was much better on devices. It would have been nice to have some extension cables so I could do some work on my laptop.

We had recently stayed in a one bedroom garden villa and on this occasion selected a one bedroom apartment which was slightly larger and had a separate shower. Rooms were clean and the bed comfortable. The villas are situated in a lovely setting and about a ten minute drive from Launceston, but close to the Casino. We used the pool.

The rooms are a little dated, but were excellent value for money. Accommodation was mostly very quiet, but noise from surrounding apartments was noticeable during the early evening and early morning. No view from the one bedroom apartment.

I was upgraded to a three-bedroom unit which was very comfortable and highly recommended for families. The staff recognised and sorted outa mistake with my booking and rang me to clarify my requirements before arrival. Well done! There is a restaurant and pizza place on site and a courtesy bus for travel between the Villas and the Country Club.

Although I booked a single room, I received a message from the hotel to confirm my requirement for two rooms which may have come through from Booking.com. Not the hotel's fault. But it resulted in my upgrade so - happy!

Large comfortable well equipped Suite, good air con , Wi Fi ok, spa bath was nice on a cool wet night. Free guest laundry with dryer. Excellent base for a stay in Launceston area. Would certainly stay again.

Washing machine not in the suite per Booking.com facilities description when I booked. I note the description has now been updated to delete this for future guests. Free laundry for guests on site so not a big deal and details now updated.

We stayed in a suite. Very spacious, huge bedroom and bathroom with stunning amenities. Large 2 person shower, spa bath, separate toilet and dressing room/ walk in wardrobe. Bed a super king and " super comfy". Our second stay and better than the first. It's worth upgrading to the larger suites.

Early morning wake up call from the wildlife....but that too was part of the charm of the setting, looking out on golf course.

Excellent, upstairs room on the edge of the golf course. A great view out the kitchen window. The fridge was a good size for the 4 days of our stay and the kitchen was clean and adequately equipped. The rooms were quiet and generally comfortable. The staff were really kind to us and helped us with our bags up, and later down, the stairs.

The coffee at Bolters was too weak. The steps presented a bit of an issue which we hadn’t anticipated as we both have minor mobility issues.

Accommodation down the road from the casino but a shuttle service is provided to take you there are bring you back. Leaves every 30 minutes. Staff onsite were very helpful. There is a pub onsite with food available if you prefer.

Hadn't realised the accommodation was so far away from the Country Club and more like a retirement village set up. In fact, it borders on a retirement village.

Good size. Sunny aspect. Reception staff very efficient. Daily service was a bonus. Quiet and good location

Just a couple of minor issues, that were reported to reception on check out. Leaking toilet cistern refilled every half an hour (noisily) and TV in bedroom not working. Lounge area was rather empty with only a couple of lonely looking chairs and coffee table. A couch would have been nice. Realise that this is partly due to a wall bed. Shower pressure needed a bit of adjusting to get right.