Good breakfast, helpful staff & great location. Enjoyed the patio area off my room

Nowhere to put toiletries in the bathroom

The staff were extremely helpful, as on arrival we requested a couple of things we would have liked within the room, which were immediately attended to by the most helpful staff. The location proved to be excellent, really close to Pisa’s main attractions, restaurants and also with a very handy local supermarket nearby. The buffet breakfast was most acceptable without being excessive and staff were on hand to assist when required. Our room was comfortable, if a little compact, but this had to be expected given the style of the building itself. If you were travelling with a fair amount, or with large, luggage, it could prove a bit difficult for the room to accommodate it, although this has to be a minor inconvenience given the overall factors of location, convenience, cleanliness, value and service. The suggestions of additional places to visit provided by the reception were also extremely helpful. We really enjoyed our stay very much.

A couple of minor things - when we arrived, there was no tea and coffee making facility provided nor unfortunately any clothes hangers, but as stated above this was immediately resolved by the most helpful staff. The shower cubicle also didn’t have a rack to hold toiletries during use, which would have been a distinct advantage. Other than these minor inconveniences, nothing else to add.

The staff were all excellent, and always happy to help if we needed any extra things (like an extra pillow). Special mention goes to Ersa who looked after us at breakfast each morning and was always lovely and welcoming. The location is fantastic - very central, a few mins walk from the tower, and shops around for anything you might need. And it has a lift!

Room was a little basic, but that was OK. We initially only had a pillow each provided so had to ask for extra, and also had to ask for more toilet roll during our stay - however, the staff were always accommodating and happy to help.

Location is incredible. It's about a four minute walk to the "square of miracles". Also lots of really nice restaurants just outside the front door. The staff were super super helpful. In advance of my visit I messaged them a couple of times on the booking app. Their response was immediate, warm and helpful. My flight was quite late arriving and I was worried would I be able to check in so late. They immediately responded saying no problem and when I arrived they greeted me by name. My room was huge given the location of the hotel. The hotel itself was super clean.

Cannot think of anything. It was exactly what I was looking for.

The staff were absolutely brilliant and made our stay most comfortable. Could not do enough for us. Even booked us a taxi to the station. The hotel itself could not be in a better location. Having breakfast looking at the Tower was amazing. We had our own terrace outside our room shared only with one other room. The room was clean and serviced daily to perfection.

Not a lot really. If I had to pick something, I would say that the breakfast could be slightly improved, but it is generous and the coffee is pretty good!

The hotel was situated in the vicinity of the main attraction, the leaning tower and the cathedral. Furthermore near great restaurants, nice shopping area and very easy to reach. The staff was exceptionally helpful and friendly. The room was cleans and the bathroom, although small was shining. The restaurant of the same owners gave us a discount because we stayed at their hotel. The breakfast was simple but enough and tasteful with a good choice of bread and sweets.

You could see it was an old building that at some places needed refurbishment but not disturbing.

Location is PERFECT! Literally 3 minutes walk from Pisa tower and other main attractions,,, Meta at the reception was such a nice, friendly man, we appreciate him… Room and bed sheets were clean, generally the room was well maintained and not old! Also there are many restaurants, cafes and supermarkets right down the hotel so it is all accessible within reach,,, Hotel offers great value for it’s price…

Room & bathroom are small if you don’t mind, hallways and elevator are small as well,,, No one was available early for check out so we dropped our keys at the desk and left.

Absolutely perfect location for visiting pisa Tower and attractions, right near fabulous restaurants and ideally placed. Staff very welcoming and attentive. Recommend you get there early for breakfast and take a look at the view from the garden. I'd definitely stay again, perfect for what we needed

Breakfast was a little cramped and it had ran out of things before we got there as a family, although staff did go and get us a few extra bits. Still good value

Brilliant location step out and look left and there is the field of Miracles The street is vibrant and everything so close a joy to walk around Very pretty terrace with a direct peek at the tower Staff are exceptional especially the young man on reception when we were there Very special!

No issues at all but be warned if a light sleeper as you are super central and there is general Hubbub noise till quite late

Excellent position close to Pisa Tower and Duomo. Lots of nearby restaurants. The staff were helpful efficient beyond our expectations. I would recommend this hotel for a very nice stay in Pisa and would certainly return there.

As Discussed with Damien, it would have been better to have had a shelf in the bathroom for all our cosmetics. Also I would have liked some bedside lamps.