The view from the sea view rooms has the most amazing sunrises and is completely worth the money if that's your thing!!! The courtesy bus was an easy way to get from the hotel to the station/ Miyajima ferry. The night cruise was fun even though it is in Japanese language only, and, the boat literally got directly under the Itsukushima Tori Gate, so it was a completely different experience compared to viewing it from land during the day. We visited during the G7 summit so the hotel was very quiet. We had the Italian restaurant completely to ourselves, the views and excellent service and food made it feel quite special. Would definitely stay again

We were unable to use the hotels Onsen due to having tattoos, we thought this may be the case so were not too upset, however for fellow travellers with tattoos it is worth mentioning to avoid disappointment. There was a lack of clear instructions/ communication on how to get the courtesy bus from the station to the hotel so we ended up catching a cab from the station to the hotel. The hotel is about a 15 minute walk to the closest convenience store (apart from the very overpriced store in the hotel). There was a lcak of communication around the included breakfast meaning we missed our breakfast on the 2nd day

The staff were extremely helpful. It was unfortunate that my nephew was sick and we had to send him to the hospital. The staff arranged for an ambulance for us and were very attentive to my nephew, while waiting for the ambulance. They even stood-by in the cold besides the ambulance while the medical examination was being done, until the ambulance left the hotel. My sincere appreciation to the staff.

My greatest disappointment is the night cruise. The cruise guide could not speak English and there was no recorded English commentary. Had no idea what was going on during the entire cruise and felt neglected.

The hotel was surprisingly nice, the shuttle to and from the train station is super convenient. The staff are super helpful and nice. We had the Japanese room with ocean view, it was spacious and the view was stunning. We asked them to double stack the futon for a more comfortable sleep which they happily did. The public onsen is clean and spacious only a cold bath is missing. Even if the hotel was full it was never crowded. The breakfast was plentiful and good. The hotel reminded me of the interior of a cruise ship, I personally loved that as it’s very spacious and airy. I would not hesitate to go back as two nights is a short stay.

The bathroom was clean but could use an update.

Wonderful hotel with sea views Nice big room Amazing kaiseki dinner - with English menu! (Special thanks to the English speaking waiter who helped introduce the food and recommended a delicious sake!!) Shuttle to get to the station - but you can reach the ferry in line 15min walking if you don’t have a suitcase There was a night cruise to see the great torii at tonight but i didn’t do it Lots of comments mention “dated rooms”, but they are in amazing condition - it may not be new but it is all perfectly maintened

The public onsen is underground, only the paid private ones have see view (and they were fully booked) When people opened the sliding windows in the neighboring rooms, it woke me up at 6am. The windows are very loud (but thanks to that I got to witness the sunrise on Miyajima!)

We booked the room with a sea view and got a good view of the Itsukushima Jinja torii on Miyajima. The room was well equipped and had yukata and other necessities provided for a great onsen experience. The public baths were good, and we also booked the private onsen for 45 minutes in the evening and got to enjoy complete privacy and comfort and a magnificent full moon over Miyajima while soaking in the natural spring water - probably the best onsen experience we've had in Japan so far! The traditional Japanese dinner was a superb nine-course affair and although breakfast was a buffet style, we still got all the traditional Japanese dishes as well. The hotel lobby, lounge, terrace and other public areas were nicely designed and all the staff were very helpful.

It was a pity that the main staff member who gave an extensive explanation of our dinner menu did not speak English, but luckily one of the waiters spoke English (he happened to be from Nepal) and did his best to translate/explain to us. Still, overall we had a great experience!

I got myself the sea view room. View is fantastic! Room is big and comfortable. The shuttle bus service is punctual and it surely eases my trip to the train station. The frequency is also suffice! The Japanese style breakfast for my first day was great! Very exquisitely done and delicious! The private onsen is highly recommended! I love the privacy and the view. All the staff at reception and souvenir shop are all very friendly and helpful, especially the staff named Chen at the reception.

The night cruise. Not sure if they did not forsee and foreigners who do not understand Japanese. The cruise trip was fully done in Japanese and I don’t understand a word from the guide. Sad but overall is still fine.

This is the place to stay if you want to take advantage of all that Miyajima has to offer. They have a bus shuttle service from the train station to the hotel, but even if you don't use it, the hotel is still within walking distance of the train station/ferry. Very spacious rooms and comfortable beds, with quite an interesting bedside console to control all the lights and the aircon. Lovely view from the balcony as well and very helpful staff. The Japanese restaurant within the hotel also served delicious food! Sadly, I didn't have time to check out the pool and the onsen, but hopefully I will have the opportunity to do so next time.

Room was very nice thank - spacious, good size bathroom, wonderful view. The staff came in at night to transform our futon beds - they were so polite and incredibly efficient to watch! The breakfast was huge, lots of choice and very friendly and helpful staff. Reception were always polite and eager to help. The best bit was the private onsen - that was magical and we tried out both! Oh and the shop was fantastic too, stocking some fabulous food items

The scrambled eggs at breakfast tasted of fish sadly (for someone who doesn't eat fish this was upsetting)

Our room faces the sea and it’s lovely sight to have, each morning,to watch sunrise and the oyster farm in front. The spread for breakfast is good. The staff is very helpful and goes out of their way to ensure our queries and needs are looked into. The shuttle service is really prompt and convenient to get to the train station for us to go to the ferry station too.

Would be lovely to have private onsen in the room as the private ones they have required bookings. As it was quite popular.. there were few slots available during my stay.

Wonderful location overlooking the island of Miyajima . Confusing on booking. Com as it says it’s Miyajima but actually is Miyajimaguchi . Don’t stay on gif island, it’s too touristy. Stay here … watching oyster harvesting early in the morning is beautiful . Staff lovely but the restaurant called European is always shut unless you prebook. We did and had a lovely oyster risotto but we were the only ones there . Catch the shuttle to town and eat there …. Walk back as it’s a quick 10 minutes and very safe . We had two excellent meals there . There was no dessert in the italian cafe and they wouldn’t get one from the upper floor cafe !! A little inflexible but always polite . Do have the onsen and prebook the private one for a night … both spectacular. We’d stay again as it’s so easy to visit the island . Climb to the top and gondola down for a great view .

European restaurant always closed unless you prebook … you’ll be the only ones there!!!