The facilities and location were very good (at 5 mins walking from the Ferry terminal). It is a unique experience to be done at least once in your life when coming to Japan. The room was spacious, and clean.

Our room was at the 3rd floor and the view wasn’t as nice as I expected. We arrived around noon, left our luggages and came back around 6 pm. When we asked for breakfast for the next day, the girl at the front desk told us that there was no availability. That they were full. We ended up having breakfast in another hotel, after searching for almost 30 mins. Most of the restaurants were closed. If you come to Miyajima be aware that restaurants close very early (we stayed here during the Japanese Golden Week). And options are not that many, as most of the times, they are full.

The hotel was amazing. Beautiful large room and some lovely yukatas for us to wear. Although I didn't get to fully enjoy the onsen (due to medical reasons) , my partner did and it was outstanding. I was kindly allowed to dip my feet in the waters and it felt great. The hotel staff were very kind and allowed us to store our luggage in the lobby after checkout so we could visit a shrine that we missed. They also had a shop at the hotel were you buy the yukatas from the hotel and over various items. As we had been traveling alot prior we also used the washing machine to clean our clothes which the staff showed us to use. The staff also spoke good English so if you don't know much japanese you will be okay.

Nothing

A fabulous place to stay! Staff super helpful and lovely, room spacious and clean and a great location only few minutes walk from the ferry but they also offer complimentary pick up and drop off from the ferry - much appreciated with luggage and in the summer heat. The island itself has a lovely vibe and very different to the busy cities we also visited. Its particularly peaceful in the evenings after the day trippers leave. The ropeway then hike to the summit is a must do first thing in the morning to avoid the day tripping crowds and queues. The shopping/market arcade is pumping during the day and mostly shuts down come late afternoon. We left it too late to find a restaurant which seem to close fairly early so if we were to come back, we’d make a booking at the restaurant.

I booked dinner and breakfast. I had an amazing experience for both - and there is really quite a lot to eat, especially at dinner. The Japanese-style room was bigger and more comfortable than most other Japanese-style rooms I've stayed at. The hotel staff was exceptionally helpful, with really good English, and always very friendly. My stay at Miyajima was truly a wonderful experience and a third of it is due to the hotel. (The other two thirds are the beauty of the island and the quiet of the place in the evening and early morning, truly peaceful.)

Traditional Japanese style rooms. Clean but just a little dated but nothing major. The bath was also dated - rustic I would say but clean. There is a shuttle from the ferry which we were not aware of when we arrived - but they dropped us off at the ferry when we left. Close to the main tourist area The staff were lovely and amazingly helpful

Nothing Would be nice to have some coffee in the room ( nothing to do with the hotel - but everything in town shuts down around 5-6 So bring food or eat early).

First off the staff were extremely friendly and helpful. The room was exceptionally clean and met all our needs. The diner and breakfast were excellent and the hostess exceptional. The wife and I appreciated the little extras offered!

The only draw back was the door height in the unit itself. Being 6’2” you have to be careful going thru one or two of the door frames for height as you may bump your top of your head. 😀

Wonderful Ryokan hotel experience Friendly helpful staff Excellent location, immaculately clean and tidy hotel Complimentary courtesy bus from Myajima ferry to the hotel Super room, comfortable ryokan beds with a view of the pagoda and mountains Easy accessibility to the ropeway and Tori gate Wonderful experience of exploring Myajima in the evening and the illuminated Tori Gate Lovely local evening meal in Myajima that served fantastic local food

Nothing to report

The hotel lays on a perfect distance from the ferry, but in the nicer quieter area. We had a spacious room with a view on the sea and pier. The staff was very friendly and helpful. We enjoyed the dinner and breakfast very much. Relaxed and welcoming atmosphere. The public bath (onsen) is also available. Everything is there. They make your bed during your dinner.

Actually nothing. Maybe some persons might find the Japanese bedding a bit thin and hard. We did not mind though.

A true traditional Japanese experience, with amazing hospitality from the whole staff. The traditional Japanese room was clean and comfortable, and sleeping in the futon was quite a cool experience. The public bath was small, nice and warm. The kindness and willingness to help from the staff really made our stay very pleasant.

I would like to have been informed beforehand the traditional dinner should be reserved really in advance, as we couldn't book it when we arrived.

Staff extremely helpful, even let us use their washing machine and dryer . Excellently located

My family are too old and too tall (husband 6 foot 2, teenage sons over 6 foot, so mattresses and doorways an issue, and we are not used to the hard sleeping mattress - we would be more comfortable in separate rooms on raised western style beds next time although it t was a unique experience for us !!