We loved that they have ways to smoothen out communication despite the language barrier by using a translator app. Their front desk staff members are all very pleasant to talk to and are very helpful. They have a laundry area that you can monitor using the tv screen in your room (though I don't think it works properly). Loved that there are options for breakfast and that there's lots of drink options to choose from. It would have been nice to know the name of the dishes or get a heads up of what will be served especially with the type of sandwiches and the mini dishes.

Not totally a bad thing, but I found it a bit overwhelming to continuously put all my towels outside every morning because a new set will be left by the door. Would be great to just get the staff to replace the towels inside the room. It's quite far from the nearest train station and buses can be tough to figure out even using Google Maps. We also got lost trying to find the hotel for the first time because Google Maps gave us the wrong walking directions.

Location is perfect in an interesting area with many restaurants and shops. Room was comfortable, perfect WiFi internet, I also used the network cable. Breakfast is in the quiet lively room with friendly staff. Breakfast is not a buffet, you have 3 choices: steamed vegetables with rice pudding, sandwiches and soup, and a Japanese set of 9 different dishes, plus soup and rice of course. There was a buffet for drinks, cereals and sweets. Everything was very tasty, although for those who don't eat much in the morning, this kind of breakfast could be too much. We stayed for 20 nights and the food never felt boring, there was even slight weekly variation, We liked very much the eco concept of the hotel. They fully clean your room every third day, although they change towels every day. Ventilation is very good, so no bad smells. The airco was rather noisy, but those were very hot days and it was working harder. The light was perfect both in the bathroom and in a room, bright and pleasant, due to the heat outside we kept the curtains closed. Comfortable hard bed, choice of two pillows, a harder and a softer ones. A very spacious bathtub, rarely seen in Japanese hotels.

The staff was very kind. My Japanese is very poor but they spoke some English which really helped. The room was small but the perfect size for a solo traveler. The bathroom had a nice sized tub. The bed was one of the best beds I've slept on in a hotel with very comfy pillows. There's also provided amenities in the lobby including skincare, toothbrushes, combs, and more. Breakfast was absolutely delicious and I was very impressed with the quality. Despite being in a busy area there wasn't very much noise from outside at all.

The rooms could use a new coat of paint and some slight updating. The air unit could do with a bit of a clean. But nothing was terrible, only something you would notice if you're looking for it.

Great location. Clean, comfortable and well laid out room. Surprisingly quiet. Very helpful staff. Nice breakfast option(extra) with many little, mostly-Japanese, dishes in a cute display. A bit pricy compared to other options but convenient for our long commute day and a nice treat (must order in advance from reception, set times for seating). Lots of other food options nearby as well. Overall highly recommended.

Nothing. A bit of a walk from closest subway, but not bad.

i liked the location was in center, but was fine. we were on the 13rth floor and we did not hear noises only from the construction building next door. I did not like the room at all (next question) breakfast was very nice. and since we stayed 17 nights we complained about having same japanese collection and we were offered and varity of diffrent things for breakfast. We appreciate.

We stayed 17 nights and we were put on higest floor (as per our wish). the room too small for 2 persons. The bed was situated that one partner has to jump and desturbe the other when going out or in the bed. I expected to give us bigger room and i do not know, but they were so polite at reception that we did not dare to complain. They did not deserve to complain.... We lost here but at end we think it was good stay

The staff were kind and accommodating. The location was also convenient, walking distance to Sakae and have convenient stores nearby (7-Eleven, Lawson and Family Mart).

The double room was quite small for 1 adult and 2 kids. The bed looked big in the picture but in actual it's cramped for 3 people but nonetheless it's worth the money we paid.

It is convenient. Food is available around the corner and subway station just walking distance from the hotel. Despite it is in the city, we enjoyed the quietness within the property.

It can be a bit challenging communicating with staff at the reception. I have met 4 staff, only 1 managed to communicate in English fluently. I had difficulty and second guessing on some of the conversations. Don’t get me wrong, staff are very friendly.

The location was convenient. Its about 15 mins walk to the train station. The hotel was beside the Ichiran and its also close to convenience stores and restaurants. The rooms were clean. If you want a bigger room space, book the room with 2 single beds (standard twin room)

None. We loved your stay there considering the price we paid for our rooms.

Its pretty convenient even though not that close to train station (abt 10 - 12 mins walk fr the nearest station). Heaps of restaurants underneath. The hotel give you a discount voucher for yakiniku restaurant across the street for the weekend which we used 2 days in a tow while we stayed. There is ichiran ramen just next door and shopping street just 5 mins walk.

The room was quite small

People were nice. Many places to eat around it

1-Noise from the vent on the wall in the room was so bad it woke me up several times. Why is there a vent on the wall? 2-Stains on the carpet were old and there were many of them. It needs to be replaced with newer material. 3-They have only one kind of breakfast box.