The pick your own kimono station at reception was great! We ordered a kaiseki dinner, which they were able to adapt to our dietary requirements. Drinks were reasonably priced, so we didn't feel like we were being ripped off having something to go with our dinner. Breakfast was varied and genuinely nice for a buffet, mainly japanese cuisine, which suited us! The private onsen was lovely (and we could see a temple in the distance,though we also could see the hotel car park.)

We had a private onsen room, and the wooden floor by the shower head looked a bit rotten. The room is consistently steamy from the free running onsen water, so i do get it? But maybe they should find another material as it doesn't look that nice. The shower head was on a timer, so it was a bit annoying when you just wanted a pre onsen shower to keep pushing the button.

The food here is incredible. Breakfast buffet is an insanely good deal for high quality and variety despite the low price. Dinner was a gourmet experience. Onsen is tastefully done (outdoor bath is the best!). I think this would be a great place to visit in the fall time. A stone's throw from Heijo Palace site.

A/C was pretty weak. In retrospect, this hotel is quite a distance from the JR station coming into Nara and even further from Nara Park if you are coming to see the deer. If you're OK with the extra taxi/train, it's worth it though. There is also a free shuttle that will take you to the closest train station that can get you back to the JR station.

In an excellent location with a nice view and in a tranquil area. The Onsen is great. However, if you have tattoos, you must have them covered before getting in. I would have used the Onsen at least 3-4 times but because of this rule, I only did it once.

The tattoo rule and the shuttle transfer service. If you depart from the hotel early, the shuttle service only starts at 09:30 hrs. The station is about 1 km away from the hotel.

Our Ryokan experience was impeccable!!! from the service, food and facilities, everything was beyond my expectation.. The staffs are very nice and respectful! I highly recommend this hotel!

the location is 15 mins walk from hotel but they offer free shuttle to the nearest train station.

The in-room onsen was INCREDIBLE. So convenient, relaxing, and truly healing. I liked that you could open the window for a cool breeze. The service was also very kind and helpful.

Nice and friendly staff, speak little English but they have sign in English, nice food and bath. Quiet place.

Not much to do around the hotel, 7mins walk to the nearest shop

Perfect breakfast buffet and full-course dinner with local and qualitative ingredients, clean and comfortable onsen, spacious rooms with a beautiful view! Would always come back here again!! :)

The property was beautiful, spacious and well kept! We thoroughly enjoyed our stay and have every intention of returning.

There was nothing to dislike!

Lovely view from our room, private bath, comfortable beds and included meals were amazing!

Public onsen does not allow tattoos, this is common throughout Japan but as paying guests it was disappointing to not enjoy the entire hotel in this way

Hotel was wonderful and the onsen was lovely.

Barely any of the stuff spoke English, and it was a bit far from all the attractions in Nara