Great little hotel, convenient location for everywhere we wanted to visit whilst we were in Nikko. You didnt get to choose what you wanted for breakfast but it was not a problem as everyday you were greeted with fruit and yoghurt, soup, toast and a different main plate each day so we did not go without! Lovely place and would recommend!

Not being allowed to use the hot spring bath as we have tattoos. I understood before coming to Japan tattoos were taboo in public baths but thought hotels would be ok but alas not in this one :-(

The onsen was a great plus. It was nicely arranged and very relaxing. Although the place is a bit dated and has its drawbacks, overall, the price is a good bargain for the standard offered.

The hotel is quite remote from the centre, although the location next to a bus stop offsets this point somewhat. The staff speaks very basic English and was not super helpful when asked to arrange for a taxi, for instance. They generally seem much more focused on following the protocol than on assisting their guests. Also, maybe a misinterpretation, but I had the impression that Japanese guests were more welcome than foreigners.

Small intimate hotel with an onsen and very nice restaurant. The room was spacious by Japanese standards. The staff was exceptionally friendly and helpful. I was the only non-japanese guest at the hotel. The onsen was nice with a cold plunge and both indoor and outdoor pools.

The facility was a little tired.

For Nikko this was a really well priced hotel. The staff were friendly, and the room was really large. The onsen at the hotel was lovely, and we enjoyed it everyday. The hotel is a little far, but the staff would call us a taxi if we need, but it is close enough to walk to the shrines.

Location was excellent friendly staff

Nothing was lovely

Staff were friendly and the room was larger than my partner and I were expecting. The onsen was also a nice bonus to have at night and in the morning.

The view from the room wasn't anything to write home about. Also the shower in the room wasn't a moveable shower head so the fixed position position was a little bit difficult for me to use.

Good location, clean and friendly staff who speak English.

The bath house was a great bonus

It has seen better days, but is clean and comfortable

The outdoor hot springs.

The facilities are a little bit old.

The hotel is reasonably located from Nikko train station. It's right across from stop 13 on the tourist bus, around 15 minutes from the station. The area the hotel is in has seen better days with abandoned properties across the road and next door to it. The hotel itself is very neatly kept, but is feeling a little long in the tooth now. The onsite onsen(s) (male and female provided) are nice, with indoor and outdoor pools for each. There's not a lot of options close by for food, and so we opted for the dinner and breakfast to be added. Wasn't cheap, and actually doubled the overall cost of our stay (there were six of us), but was nice to have multi-course French meals.

Could do with some more reasonably priced food options along with the nice multi-course offering. Had assumed that the snooker table was free, but it cost 11000 yen to use Did feel a bit out of the way from main Nikko, but really it's not that far.