Lobby is very nice and family mart was easily accessible. The front counter was helpful whenever we had questions. We donr have kids, but the children play area was offered for guests and looked cute!

We paid for a late checkout when we first checked in and still got a call at 10 asking us to checkout. The bed was very stiff. Breakfast was confusing, we weren't able to pay after the fact for breakfast or at least that's what we were told. The shuttle schedule was different for the week we were there and that wasn't posted on their website, resulting in us missing the last shuttle before noon.

The beds were amazing- very comfortable!! I loved the family room style, very practical and so incredibly useful! The space in the lobby called the garden was perfect for organizing get together with others. The karaoke and restaurant on property was phenomenal!

I didn’t love the breakfast buffet, but simply because it wasn’t what I was used to. It was a very good introduction to Japanese breakfast foods, and I ultimately really enjoyed it

the breakfast was absolutely great. changing dishes every day with extra menu items on the weekend. the bath was also very relaxing in the evenings and the rooms were clean and big. if there is another event to visit at Intex Osaka, I will book there again.

i don't have anything to complain about.

Public bath included. Family Mart built in to buildijg, although have to walk outside. Laundry room included, although couldn't locate it.

Keycard needs to be inserted into a device to keep the lights on. Definitely unexpected, but at the end of the day wasn't enough of an issue to be a problem. Twenty minute walk from the closest station, which did not mix well with summer weather.

none helped us for our bagages, they give us trolley at night and took our baggages by our selves the breakfast if they can expend it until 10h00 or 10h30 we didnt take the breakfast

The meal was superb. We were surprised that the brakfast for our child was free. Time allotted for breakfast was perfect. We didn't have to rush.

We were satisfied with what we got ( facilities and services ). The only thing that maybe the hotel could improve is the parking area.

nice size room, and for those who are here for exhibition, the back entrance is really close, around a 3-minute walk.

a 10 minute walk from the nearest subway station.

It was a nice and clean hotel room that was quiet and close enough to restaurants

It was a 20 minute walk from the nearest train station so if you’re not using a car or a bike it is a little bit isolated for tourists

Good location close to ATC, decent rooms, AC, good breakfast

The staff did not speak English well, so it was hard to communicate

Having three beds made our group of three people much more comfortable. Very close to universal with absolutely no traffic. The hotel is in a somewhat commerical area however it does not feel like it at all and there was no commotion during our stay.