Fantastic value for money in a vibrant part of Tokyo. We chose this location as we were arriving on a late flight, and the Keisei skyliner goes directly to Ueno. We stayed for a week and loved the Ueno area - there was plenty to do/see/eat just within short walking distance (Ueno park, Ameyoko shopping area, Akihabara) and it was so easy to reach other places by subway. Asakusa/Senso-ji temple is also very walkable. The hotel itself was very clean and I was pleasantly surprised by the amenities offered (even sunscreen packets and face masks!). Yes, the rooms are tiny, but space is at a premium in Tokyo and we felt the layout of the room was efficiently designed. It kind of felt like staying in a cruise ship cabin. There is coin laundry available (2 machines) and we were able to do a few loads of laundry during our stay, which was convenient. You do not need to buy detergent - that is included in the machine settings. We did not buy breakfast with our room. There are plenty of convenience stores nearby as well as a Komeda’s coffee (which gives you a small breakfast/snack if you buy a beverage). We would definitely stay here again.

Clean room, small but great for 1 person. It's basically just a narrow walkway straight to a bed, with the bathroom to the side. As long as you know what to expect, you will not be disappointed. I got a double bed, so it still felt very spacious. Kind of hard to open luggage. I managed with my carry on, but larger luggage will have issues. Bed was great, but I prefer firmer beds. pillows were a bit hard, but I think that's just standard in japan. Minifridge, kettle and TV included. View was of the alley, but it was still pretty. Housekeeping was good. Laundry has a pin code and automatic detergent. It's wash and dry in one machine. English instructions available. You can also see if it is vacant from the TV or check up on when your laundry is done. Free toiletries in the lobby. AC takes a while to kick in but it works very well. Location is excellent. 2 minute walk straight to Ueno-hirokoji A2 entrance, which I used for pretty much my whole trip. Also, ueno station, park, and plenty of other metro lines. 7/11, drugstore, donkii etc.

There are only two laundry machines, so make sure to go during an off time like the middle of the day or early morning. Other than that I loved the laundry facilities though. Btw it costs 300-400 yen depending on weight or if you want to dry it. There is only luggage forwarding to the tokyo area and cash on delivery (the recipient has to pay the money) so luggage to other areas isn't possible. The check-in and check-out were on a screen. This is fine, but it was a bit confusing, so the attendant had to help me anyways. Check-out was easy tho

Comfortable bed. Overall clean facilities and I liked the numerous toiletries provided (basic toiletries but also provided sheet mask, hair mask, and even bath powder). The staff were always willing to help you out and had excellent English. The location was also great - close to various subway and bus stations as well as plenty of food options right nearby (Ameyoko Shopping Street is less than a few minute walk away!). Room is on the smaller side, but had everything I needed.

There was an ever present faint smoking smell in the elevators and lobby. None in my room though. After the required cleaning of my room on the third day, there were weird small brown pebble-like things in my bathroom. I should've taken a picture, but unsure of what they were. Very strange. Breakfast was subpar, but I did appreciate the ability to use your breakfast voucher during lunch if you missed breakfast. I would get a daily coffee/drink instead (voucher was worth 850 yen).

What I love about this hotel: 1. Location (only about 20 steps from Ueno Hirokoji, walking distance to Okachimachi, Naka Okachimachi, Ameyoko, 7E, Uniqlo) 2. Hygiene (cleanliness is good) 3. Thoughtfulness (provided amenities in the room, things opposite the reception like pyjamas n others, microwave, ice maker etc) 4. I requested for a bigger double room (still compact Tokyo size but a wider, enough for us to keep our luggages open, and for my toddlers to play). 5. I love the reception & hotel’s vibe. It’s bright, smells nice, & minimalist deco and pleasing to the eye.

The normal sized room is very compact, but that’s a normal for Tokyo.

I was a little slow in taking full advantage of the amenities the hotel offered, such as bath salts, hair and facial masks. I had stayed in this location at the beginning of our trip, also in Kyoto and Osaka, so now I had more confidence in taking advantage of the amenities. This made my experience so much more relaxing, each location has a roomy bathtub which allows for a relaxing bath (even for plus sized people), this allowed me to create my own spa experience, relaxing in a hot bath, applying hair and face masks while having a lovely hot cup of tea. I enjoyed my trip and this helped me return from vacation relaxed and ready to go back to work.

Nothing

Stayed 2 nights in #404, 2 twin beds (Japanese twins are wider than US-size twins), enough space for those who travel fairly light. Very clean. Comfortable beds. 2 pillows, 1 firmer, 1 softer. Lots of outlets and great lighting controls next to bed. Good instructions in English. Conveniently located just off a busy street in Ueno, 1 block to Metro and within 8 mins walk of Ueno Station. Many places to eat, konbini, shopping all very close. Very helpful staff at check-in made process easy. Ask for umbrellas to borrow on a rainy day. There some maid bars and cafes nearby, but can be easily avoided. Booked at last minute so price was a little higher, as expected, but would stay here again if in this area.

toilet step is not too high. Location is convenient. There is space for hanging clothes

Aircon at room 713 is dusty and old and looks mouldy. Room is small

The room have a good size, we had two medium sized bags (23kgs) and two carry-ons (10kg) and we were able to handle them within the room with little effort. The bathroom was ok size as well, as a 1.84m person it was easy to bath! The only downside for me it was having to keep the door closed to avoid the fire sensor to trigger. The staff was very friendly, we were able to leave the luggage there for the day after the checkout so we could enjoy our last day. It’s very very close to the Ueno station and Ameyo-kocho street! 10/10 would definitely stay here again.

The location is near train stations and tourist attractions. The inn is a few minutes from Ueno Park and Akihabara and is a few minutes away as well to different train and bus stations. The staff are accommodating and helpful and the room was clean. Would stay again travelling to Ueno.

None. Hotel rooms in Japan are relatively smaller than in other countries. Manage your expectations, but this is definitely NOT a minus to me. We had enough space to walk around.

The location was excellent, although the room felt a bit small. Overall, the staff were very friendly and helpful.

At times, we experienced itching and bites on our legs, which led us to believe there might be carpet bugs. There was a long wait for the washing machine, as many guests were in line. It would be helpful to have more machines available, including dryers, to accommodate everyone more efficiently.