The room was extremely nice and relaxing!!! We chose the room with the sauna and private outdoor onsen and it was very large and comfortable! The dinner was absolutely fantastic. It felt like we were at a Michelin Star restaurant with the attentive waitstaff and the 12 course exceptional meal. The bus to Tokyo picks up right in front of the ryokan so that was very convenient!

Everything was exceptional. From the staff, the accommodations, to the meals. The view was unmatched. Everything was clean and worked. And, I cannot say enough about the staff and management. They went above and beyond to make our stay comfortable, memorable, and worry free. The manager, Yamaguchi, and all of the staff are top of their class. They take pride in their family business and went above and beyond. Everyone was eager to assist us with local information, travel arrangements, meals, and anything else with which we asked. I could go on-and-on. I really cannot say enough about how pleasant and experience this was.

Staff were extremely helpful and friendly! They assisted with dinner reservations, taxi bookings and securing a rental car! They really made us feel welcome from the get go and then the room and facilities by themselves were next level!!! Absolutely majestic view of Mt. Fuji, and nothing like relishing the view whilst having a private steaming bath outdoors in your balcony (not to mention the private sauna in your room!!!). We were on our honeymoon and absolutely loved it. I would strongly recommend also trying out a few beers at the local brewery (10 min walk) - Cin Cin Brewery - the owner is probably the nicest person you'll possibly meet at a bar - he even gave us a flask full of an amazing DIPA beer to take home as a honeymoon gift! It's an absolutely rustic and beatiful and personal taproom!

Excellent breakfast, something you definitely need to book! Great open rooms with excellent sound proofing. Loved the option to connect your phone to speakers.

The room has some design flaws: The light in the Bathroom can't be controlled separately, so when you need enough light to prep also the lights in the room became brighter. The private sauna was really nice, but it should have opened up into the separate lounge area of the room, and not directly in the bedroom. Now the aircon had to blow really cold air to compensate for the heat he sauna was radiating after use... not eco friendly.

It’s traditional Japanese style room. We like it so much. You can see the Mountain FUJI just outside the window. It’s so amazing. The space in the room is really big. And it’s comfortable. Please book the room includes breakfast if you are considering staying here, because the Japanese style breakfast is so so so good! It’s the best breakfast we ever had in hotel. Specially thanks to the hotel staff! Because it was my birthday, the staff MIKA prepared birthday cake secretly for me which make us so surprised. She and another young man staff are both perfessional and so kind.

It’s a beautiful modern layout with big glass windows allowing you to see both Mt Fuji and lake Yamanaka. The rooms are spacious and beautiful and they give you everything you need, we got the room with Mt Fuji view and a private sauna, it was just perfection. Not to mention the staff are so kind and professional. The public onsen is amazing and also feature an ice bath. I would 100% recommend this place if you were to come here.

Nothing, it was fantastic

Our stay at the Mount Fuji View Hotel was nothing short of amazing. The room itself was beautiful, with an incredibly comfortable bed—honestly, it’s the best bed we’ve ever stayed in. Waking up to views of Mount Fuji every morning was an unforgettable experience. The staff went above and beyond to make us feel welcome, and their warmth and attentiveness truly made our stay special. And the food… just insane! You won’t regret booking this hotel.

Nothing

Huge room, beautiful view, and of course, the Sauna in the room which can be enjoyed anytime. The staff are friendly! Great breakfast with Japanese & Finnish style. Nice thermal spring inside & outside. There is also instruction about how to enjoy the most out of it. The hotel is easy to find, there are plenty of parking spots. Within a couple of minutes walk there are some nice restaurants and convenience store.

The view from the lobby (and I'm assuming the mountain-side rooms) was spectacular! Mount Fuji was right behind the place, and we had views of the lake which was still gorgeous. If you make a 5-10 min drive around the lake, you'll get to see Fuji reflected in the water below. It's in a beautiful little location with lots of little eateries and shops along the shore. The place itself was very comfortable, the onsen was relaxing and their multi-course dinner was a wonderful experience! Highly recommend.

The location was excellent, really close to the lake and the mount Fuji. The public bath was also great, both the one for women and the one for men. The room was quite big and confortable. The staff was really nice!

The room, despite being very comfortable and clean, feels a bit old. Would definitely benefit some revamp, but it is ok. The heating was a bit loud (even at the minimum) and we were only able to manage its power, not the temperature itself so we felt a bit hot in the night. Last, the washlets did not work properly in our roo, while this is something you get used to when traveling in Japan.