Absolutely lovely hotel in the heart of Al Sweifieh neighbourhood (in western Amman, best known for its shopping culture, malls and shopping centres that are scattered around the neighbourhood). Avenue Mall is just across the street. There is also a day cleaning service in the same plaza where the hotel is located. My upgraded suite was very spacious with a beautiful view of the street and equipped with all mod cons for a very convenient long or short stay. The bed and pillows were extremely comfortable and the suite always immaculately cleaned and always refilled with several bottles of water, coffee and tea bags and other essential supplies. Special thank you to Hussam from front desk for a smooth and easy checkin process and for going above and beyond to ensure that I had a comfortable stay, to Mahmoud from housekeeping, and to Kamel for always preparing a delicious and varied breakfast to start the day kicking. Highly recommended.

Plug sockets not on both sides of the bed.

The staff were excellent and very welcoming. The room itself was very clean and comfortable. The service provided was efficient- inside the room they have buttons for when the room needs cleaning. Whenever we pressed this button the staff came immediately. When we went for breakfast the staff were very attentive ensuring breakfasts were topped up and making sure we were happy. The staff at reception were also very helpful with any queries we had and the reception area is very modern. Based in a great location as soon as you come out there are a wide variety of shops.

Strong water pressure with big round shower head, you can open the windows and get plenty of fresh air. Breakfast included omelets, boiled eggs, lebneh, hummus, local cheeses, fool or very well cooked beans, olives, there were other corn flakes and western type of breakfast that I didn't try. The breakfast room at the the top floor was airy and well organized, thanks to Kamal. Oh the coffee was hot ! I have been to 4 stars hotels with cold coffee at 8:30 AM so I don't take this for granted! Located in mid town Swaifiya within walking distance to 3 malls. Laundry shop was very close.The mall -forgot the name - the one on the same street did have a coffee shop with good pastries and pizza.

The area to receive guests is limited.

The hotel is superb—extremely clean and equipped with everything you could want. Its location is perfect, being close to numerous shops and malls. The staff are exceptionally friendly. The breakfast is amazing, offering a wide variety of delicious options. Special thanks to Mr. Khowery for his excellent service! The shower facilities are fantastic and very clean. Shampoo, shower gel, and even drinking water are promptly refilled when they run out. I highly recommend this hotel!

Nothing!

The location is a very good location, safe area and opposite of a mall, everything is nearby. The staff are very welcoming and they will guide you to any place you might need and it will be within 10 minutes walk maximum. The room was comfortable and clean, double glazed window. The breakfast is cooked in-house by Kamel, and it looks clean. Husaam was the receptionist and he has a good knowledge about the area. Night receptionist Nooman was available for asking him about the directions. I did enjoy my stay and its apartments, but the service is 5 stars hotel. The furniture is new and modern as the room style.

The people in the room next door were smoking, and the smell came to my room from the door between the rooms. Also, the noise from the other room was loud because of that door and outside in the corridor. The door between the rooms had no lock from my side.

I recently had the pleasure of staying at this remarkable hotel during my visit to Amman, and I cannot express enough how impressed I was with my experience. From the moment I arrived, I was greeted by a staff that exuded warmth and hospitality, making me feel right at home. One of the standout features of this hotel is the complimentary parking and valet service, which provided added convenience during my stay. Very good location. Moreover, its convenient location surrounded by malls and markets made it an ideal for exploring Amman. The rooms were perfect, very clean and large. I was impressed by how well-maintained and spotless everything was. The comfortable bed ensured a restful night's sleep. The breakfast at this hotel was nice! A special mention must go to Chef Kamil, whose culinary skills and attention to detail. Thank you, Chef Kamil, for your exceptional creations! Overall, I had such a fantastic experience that I am already planning to return to Amman, and without a doubt, I will be staying at this exceptional hotel again. The combination of kind staff, complimentary parking and valet service, delectable breakfasts, immaculate rooms, and its prime location make it an absolute must for anyone visiting the area. I highly recommend this hotel to fellow travelers seeking a top-notch experience in Amman. Trust me, you won't be disappointed!

Large room with a nice bathroom. Comfortable beds. Very helpful staff and a decent breakfast spread.

Some of the rooms (like ours) have doors that lead to other rooms (don't worry, no one else can enter your room or vice versa). These doors compromise the sound insulation. For instance, we had a noisy neighbour who blasted their TV till midnight which made it hard to sleep.

I liked everything about this property! The staff, the room, the location, the food. Everyone was so nice and helpful. The location is great with so much accessible by foot- food, shopping, banking. Easy to get taxis. They went extra effort to hold our luggage for us while we left for a couple days, they helped us rent a car, and the breakfast host was a delight. I would absolutely stay here again.

Nothing was bad! Rooms are small, but enough space.

Location is exceptional, staff was good and nice, nice simple breakfast, quite suite, acceptable to good cleanness

My booking was more than 2 weeks before arrival , i booked king size bed but on arrival we were told only double bed available , i was disappointed at the beginning but the managed to join the the 2 singles , it was ok but please to pay attention for future reservations..

Customer service is excellent! Staff at the reception are tremendously helpful, welcoming, friendly and genuinely try to make your stay pleasant! Food is delicious. The serve a variety selection of local dishes. Waiter is friendly, polite, professional and provide fast service. They go out of their way to help you. Location is exquisite! Khuttar Apartment Hotel is in a very strategic location. It's close to everything you can and cannot think of, such as: Clothes, antique shops, modern and traditional restaurants and Cafe, Currency Exchange, Herbs shops and pharmacies. If you want to shop or explore authentic ambience, this is to place to be at! Housekeeping was great and helpful. Cleanliness of the rooms, restaurant and hotel is impeccable. Everyone in this hotel works hard and really appreciate their endeavors! The Hotel staff works hard and I really appreciate their endeavors! This is a note for customers: The Hotel Staff are not your servants. They're human being just like you, who work hard and genuine to make a living. Therefore, please treat them with respect, as you wish to be treated!

The reception is extremely small and inconvenient :(