This was a nice property. We never had a meal other than the included breakfast in the dining room but it was good. They seemed to have a good variety and had eggs made to order. Nice coffee machine that dispensed several options for your morning coffee. You will want a room facing the lake. There are no views on the street side and rather noisy. I had to open the door/window to cool it down and a dog was barking most of the night keeping me awake. The staff was very helpful in getting me another room on the lake side after my first night which was nice and quiet.

The hotel is a good distance from town and there is nothing nearby. I wouldn't feel too safe walking around in that area at night plus there are no sidewalks, You can get a taxi into town for a reasonable price and the hotel staff would call them for us but I always like being in an area where I can walk around

The hotel has fantastic lake views and a friendly and attentive staff. Its spa service allows you to relax and forget about the altitude, and its restaurant has a happy hour to make your stay more enjoyable.

The food was okay—not bad or good, just okay. I ordered mashed potatoes to try the potatoes from the region, but the dish was watery and a bit bland.

Great location, lovely views, super friendly staff. Restaurant is downstairs and our meals were excellent. Room and bathroom have all the necessary amenities. Heater above the bed was interesting. Staff also helped organize a last minute tour and offered oxygen to my partner who needed it, 5 mins helped a lot.

Sound proofing so do.

Excellent staff especially Miriam at front desk who helped us with all our requirements. Late check out, taxis etc. Food at Alma Restaurant was amazing. Overall entire staff was so courteous & friendly.

A wonderful pristine lakefront location away from town — just a short taxi ride away. Small scale retreat-like property with a very nice staff with well cared for grounds. Breakfast was very nice. Good value.

Very friendly and helpful staff at reception

Poor wifi

It’s always nice at Casa andina… location, rooms, service. Special thanks to Mirian at reception for being so helpful.

It’s always nice at Casa andina… location, rooms, service. Special thanks to Mirian at reception for being so helpful.

Beautiful private boardwalk onto the lake with a floating reed platform at the end of it. I would recommend you to stay here just to walk on it!

Expensive restaurant with bad food. The bar upstairs in the lobby serves better food.

The hotel is beautiful, the view to the lake is great, terraces and restaurant too.

The staff didn't reserved the taxi I asked at 5 am the night before and we almost were late to the airport.