I stayed in this hotel completely unplanned for 17 nights during one of the most difficult periods of my life, so I have gotten to know its ins and outs very well, as well as the admirable work ethics of the staff. This hotel has everything a guest can ask for, and even more: starting from the gorgeous scenic view of the neighbouring streets and mountains from the upper floors through the tasty local delicacies served in the restaurant to the classy indoor pool and a fitness centre in the basement. I was overwhelmed by the genuine cordiality, committed service, and eagerness to please present among every single member of the staff, from the housekeeping units all the way up to the hotel managers. Particularly helpful, kind, and outgoing were Aizat, Azel, Chingiz, Samat, Islam, Samira, Aliya, Kani, Bulbul and Jannat. Needless to say, my room was impeccable in every respect. Absolute value for money!

The rooms were sparkling clean. We have appreciated we were offered complimentary water in the room. The breakfast was good, with a wide variety so we could chose local and international options.

The pool wasn't heated. During the first evening, there were 2 families with 6 kids, screaming and jumping in the pool, not appropriate for a SPA environment, even though it is mentioned on the walls that this is forbidden. Since this was close to the end of pool opening times, we didn't complain. The next day, we had a great experience.

I stayed for 4 nights at this hotel. Unfortunately before arrival I was very sick with an infection and needed a place to recoup. The hotel went above and beyond to help me during my stay. Through organizing a doctor, sending someone to translate, getting me medication at the pharmacy and sending food outside of breakfast hours, the entire staff were exceptional. I would 100% recommend staying here for the hospitality and kindness alone.

It was a bit far out of the city, but away from the hustle and bustle and in a safe neighbourhood

My stay at Garden Hotel & Spa was truly fantastic! The staff went above and beyond: a young man named Askar welcomed me with a big smile and even offered to help organise skiing at the nearby ZIL ski base. More than that, he actually accompanied me and gave me a tour around the city the next day. This is something exceptional. The rest of the staff were also incredibly friendly and helpful. Many spoke good English, which made the stay even more comfortable. The room was spacious, with a very comfortable bed and pillows and heated floors in the bathroom. The restaurant had great food, and I ate there for dinner both nights. The breakfast had many options, the gym was small but well stocked with weights and equipments, and the spa section was functional. A warm, humid sauna and bright steam room, and decently cool pool to refresh between sauna sessions. Lastly, the view is one of the best in Bishkek. I was created with a mountain view in the morning and it just made my stay even more magical. If I'm ever in Bishkek again, this will be the only hotel I stay at or recommend to friends.

Towels weren't in the room when I arrived and disappeared after cleaning my second day. The service was prompt to bring new ones but it would have been nice to have them, and a robe, from the start.

Great place to relax in Bishkek. very friendly staff who did their best to accommodate all our needs and requests. last day we were leaving at 5 am to airport and the receptionist arranged us transfer and provided box with breakfast. wellness was nice and offered an option to order drinks from restaurant. breakfast was great, wide selection of everything you can imagine for breakfast/brunch and everything was very tasty. rooms were nice and clean. overall we really loved this place and enjoyed our stay.

Hotel is a bit further from the city centre - but reception always arranged us a taxi

Good hotel for the money. Everything is clean. VERY good breakfast with a variety of choices. Nice spa area with free admission. Loved the gym.

Minor notes to the manager for the future: 1. If you have hanging containers for cleaning hands ( anticovid) - fill them. It is for hygiene. 2. The staff is always on speakerphone - this sometimes makes you feel as if something extraordinary is going on.

Bit outskirt of the city but hotel has very nice location and have a very good mountain view. The best part of the stay was breakfast even for vegetarian. We could indulge on for hours ;) Staff were also nice and ready to provide information and go out of their way to help you.

Very helpful staff, especially at the reception. VERY rich breakfast. A comfortable bed. Excellent sauna.

Some peculiarities at the restaurant. For example, upon waiting for the coffee, the waiter comes and with no apologies takes the tray with used coffee grounds leaving the customers to wait. And does not come back for a long time.

- It is always nice when hotels have Spa - Big variety of food for breakfast (some of I didn't look fresh however) - Good value for money

- We had to call reception 3 times which was extremely annoying. 1 - there were no towels, 2 - no bathrobes, 3 - no TV remote controller - Room carpets were cleaned with something highly chemical, and it smelled awfully. Another guest even complained that he got some pain/allergy when standing barefoot on these carpets - Spa ran out of towels, so we had to bring it from the room

The staff is so helpful and cooperative. Its well maintained and hygienic rooms

Comfort and cleanliness of the hotel. Breakfast was so delicious and more than 30 type of dishes were offered