I went to meet my Laos English grandson age 5 ..for the first time....... Vientiane was just wonderful .the hotel is in a fantastic location .staff couldn't have been more helpful....I'm 70... My room was excellent for the price paid..bright modern comfortable.....for me the breakfast was slightly disappointing.......however I Initially stayed at The Laos Plaza. Different price. So shouldn't really compare both......would recommend. From my heart..

The only thing was. Breakfast ... ...slight lack of choice. But plenty of coffee shops within five minutes. Also I'm veggie

- Spotless room - Space has been used well in rooms - Modern and fresh

Night manager (or staff) in the evening overcharged us for a taxi to our dinner location. Originally he tried to charge us 200,000 (£7) for a 5 minute drive. After we questioned this, he dropped it to 150,000 however this was still too expensive. The hotel we had our dinner at kindly ordered us a taxi back via the Laos taxi app which was only 50,000 later that evening. This was disappointing from the staff at Riverside as they were taking advantage of our nativity and the fact we were unable to download the Laos taxi app which we would have used if we had been able to. The rest of the staff appeared to be genuine and helpful so this was a shame!

A really nice location and stay in the Vientiane! The proximity to the night market and eateries was a definite plus. The room was well stocked with the essentials we needed and the staff were quite helpful in booking our train tickets and arranging transportation to airport. The breakfast was decent and basic - nothing too elaborate and just what we needed to get our day started.

I did book a room with no windows so I was aware going in that there'd be no ventilation. You need to keep the a.c. on at all times else the room starts smelling. We had a bit of a hiccup where our driver to the train station dropped us off at the airport instead. Thankfully we had the hotel on whatsapp and they contacted the driver and we made it to the train station in time. Please keep their Whatsapp handy!

All staff were extremely helpful, polite and friendly. Reception is open 24/7 which is always plus when flights are light arriving. The breakfast was very tasty. There where the options of Lao food or western food. My preference was Lao food always. The restaurant was clean and tidy and the food was always topped from freshly cooked food up when amounts were low. Rooms are cleaned every second day or when requested. The hotel is just across the road from the huge nightly markets and there are many lovely restaurants a very short walking away.

Nothing

The staff were welcoming and the check-in took less than 5 minutes. The room was clean with a spacious balcony and a nice view of the city. The bed was comfortable and the bathroom had all the amenities. The breakfast was good, a good choice of simple but delicious options. The hotel is located on a lovely street with some bars and restaurants and is across the street from the river bank and the night market, within waling distance to the Presidential Palace and other sights in Vientiane. All in all a very pleasant experience.

Nothing to complain about. Everything was good.

Very comfortable. bed, great wifi. Staff were very welcoming and try to help with questions. Breakfast was adequate for the price of the room.

3% added if you pay with the card, Best to pay in US$

The staff were great. Room is a bit small, but decent size. Pillows and bed comfortable and clean. Location is very good. 5 min to Vientiane night market. Nice restaurants along street. La Terrase is amazing. Wattay Airport 15min by car (Local uber: Loca or Xanz). <10min to Patuxay, Wat Sisaket, Pha That Luang. Amenities include hair and body shampoo, slippers, coffee and tea. Enough plugs for charging. Good Value. Decent breakfast spread.

Hand soap needed at sink. The wires for kettle have to cross door to reach plugs. For older mobility impaired persons, hand rails are needed at stairs and grab bar at toilets. Lift available. No view for balcony.

Hotel is new and very clean. Bed is comfortable and cozy. Breakfast is tasty, it is buffet with fair choice of different meals. Location is excellent, very central. Staff is friendly and helpful, they helped us about booking tickets and other times to print bunch of documents.

Sound isolation is not existing, anything that is going on in the hallway literally sounds like it is in the room. Lack of vegan options, all meals are with meet. Make sure to leave the sign on the door for room to be cleaned otherwise it will not be.

The Riverside is 7 stories high, depending on your floor and room, some views are better than others. The room I booked had view of the wall but then I requested a different room and got one on the higher floors with a city view/river view due to my long stay (see photos). The hotel was recently renovated and relaunched 3 months ago so all rooms are new, daily cleaning is available if you want it, kettle, tea/coffee and water available in rooms. All rooms have AC and modern bathrooms. All staff are very nice from the owner to the staff; especially Mei (Reservations Manager) and Van (Operations Manager?). The staff speaks English, Lao, Vietnamese and other languages am sure. The location is perfect as it's steps away from the night market and Mekong river. There are plenty of food / dining options nearby and the staff are all very helpful if you have questions. For a 3 star hotel, it's great value for money. And very important for me was the strong wifi - I needed this for Zoom calls.

Sometimes noise from nearby bars/karaoke or during festivals can be loud at night but this is not Riverside's fault. Luckily, everything seems to shut down at midnight so beyond 1am, you don't have any noise. It's quite quiet. The room designs are new and modern, tasteful but the interior designer forgot hooks - there's no where to hang towels etc...

All the staff were extremely helpful, polite and friendly. Reception is open 24/7 which is always good when flights are light. Breakfast was delicious. There was a choice of Lao or Western food. I always enjoy Lao food. The restaurant was clean and tidy, with fresh food always being replenished when supplies were low. Rooms were cleaned every other day or when requested. The hotel is right across the road from the big night markets and there are many lovely restaurants just a short walk away.