Charming old style hotel in a good location for walking around the center of Vientiane. The bed was super comfortable with enough cushioning to support the shoulders and hips - and one of the few that I didn't want to get out of in the morning while traveling through S.E. Asia.

Card payment system wasn't working. Collecting payments is a basic function and the staff didn't seem to know how to fix it. After two days, and on the night before departing Laos, I had to go to the ATM to get cash to pay the hotel. The hotel exchange rate was not in my favor. Extra hassle and fees on my part to pay the hotel - not good.

Beautiful hotel in a convenient location. Big and clean room. Good breakfast.

You have to pay in dollars as per Booking's price or let the hotel make the conversion to kips (at the exchange rate of the hotel's convenience). If you don't have enough cash you can pay with card but with an extra cost of 3%. And the hotel will keep your passport till you pay! Soundproofing of the rooms is not great: if guests next door arrive/leave, or take a shower, or speak a bit loud, or... you will hear them. If you're unlucky you may have a hard time to rest.

The room was small but well arranged. We had a window but it looked straight out on to a wall. Maybe check if that matters to you. We were in the old part of the city and a great location for walking the streets and also getting a tuk tuk. The breakfast was really good, western style breakfast as well as Asian, the eggs were cooked to order. The staff were friendly and helpful. The TV in the room was great, I could cast my phone to it and watch films. Electronic key, I love these over a traditional key, they are so easy to keep in your wallet/purse.

There was nothing I didn't like

A super 4 night stay. All the Staff are extremely friendly and helpful. The hotel is spotlessly clean and the room was the same and very comfortable. Shower facilities very good with all the necessary soaps and gels. Breakfast was good with a varied choice. Good location and all restaurants and bars within a 10/15min walk. Use the hotel for any taxi service, dont use a tuktuk. Will definately stay here again in October.

Our room was beautiful and really spacious. Very comfortable bed. The hotel was well decorated and maintained throughout and staff at front desk were helpful. Breakfast was delicious, and vegetarian options were available, but slightly less choice for vegans as most dishes included eggs. But plenty of fruit and toast. Location was central for getting to most places in the town.

It was tucked away down a quiet side street, which meant the view from our balcony wasn’t anything to write home about - but that’s the downsides of a city centre location. Other than that it was all excellent.

Great location and walking distance to main sights and restaurants. Staff were very helpful, spoke good English and booked our train tickets. The huge bed was the most comfortable we've ever had in a hotel!

Breakfast was OK but limited and not to our taste. We did, however, appreciate the coffee machine! Our room was very spacious with a big balcony which, unfortunately, overlooks a carpark. The windows back on to other buildings so there isn't much natural light

Excellent service from Lixay! (I hope I spelt his name correctly) I stayed here on my first night in Vientiane & it was such good value I came back again for my last night before flying out. The rooms are impeccably clean. On my first night, I stayed at the room beside the road. There can be some noise from traffic at night. On my last night, I requested for a room on the inside & it's quiet. However the airconditioning had some issues and didn't cool the room. Lixay was really helpful to explore options to mitigate the problem and I was satisfied with how the issue was resolved. Throughout the process, he remained calm. His keen customer service and great display of empathy helped to turn the situation around. Highly recommend to stay here if you get a room! Plenty of food options in the area.

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Hotel is well located. Big clean room with a balcony. Very friendly staff. Good breakfast.

They are constructing a new building next door, so expect to have some noise when you have a room at the front. They were working also on Saturday and Sunday, starting at 7am. For less mobile and older people: there is no elevator. The airco is full on in the room where they serve breakfast, if you're not a fan of airco: there is a small low table in the front outside, not ideal but it does the job. :-)

breakfast was adequate, with nice selection. Location was strategic. Hotel staff, Mr Xsai was very helpful and very accomodating. He was the only one who could speak English well

when i returned to continue my stay for the balance 2 nights (had earlier stayed 2 nights and left for Luang Prabang for 1 night) , i was put in room 16 on 1st floor. The minute i entered the room, it smelled of sewerage and after every shower, the shower area was flooded as the water wasn't flowing smoothly. alerted the front desk but hotel was fully occupied so there was no alternative. Fortunately it was only for 2 days.

Central Location, easy access to restaurants and bars, but quiet position in a small side street. Booked extra nights privately but the front larger room was not available, so after 3 nights the much larger room with balcony was a welcome move!

Because I had injured my leg, the stairs were a slight problem in the absence of a lift. But overall, the accommodation was excellent for the price.