Gorgeous. Incredible details.

The amenities are lacking and the staff are too few in number. The few staff we interacted with were fantastic and helpful, but they seem to be doing everything. We stayed four days, three nights, yet our room was only cleaned once and only after asking multiple times. For the nightly price we paid, the amenities were very disappointing. No room service, no laundry service. No phone in the room. There’s no WiFi, at least not one that reached our room. We were given two options, but neither network showed up in our room. Only from the breakfast and reception area could I connect to them.

The hotel is located in Puerto Angel right between two beautiful beaches, the view from the room is spectacular. The rooms are very large and spatious, the jacuzzi on the balcony is wonderful for a romantic night. The staff are lovely locals, the food was delicious and felt home made. It is a very short drive from Mazunte and Zipolite which is great for going out to dinner.

The entrance is a little tricky, it is a small dirt road uphill so if it rains it makes getting there a little difficult

This is a very unique property with wonderful details. Staff was very friendly. Amazing views and a quick walk to the beach which was not crowded in Aug like others we had been to on this trip. Highly recommend!

There was nothing I didn’t like but those with mobility issues should be aware that the property is at the top of a hill which requires walking/driving on a short dirt road. The property is also several stories so some areas might be difficult to reach for those who cannot navigate stairs well.

I really liked the room's seashell-inspired decor and the balcony's ocean view. The jacuzzi and outdoor seating area, complete with mosquito netting, were also nice touches.

I was anticipating eggs for breakfast, as mentioned, but instead, sopes were served without any inquiry into dietary preferences or restrictions. Unfortunately, the shower drain was clogged during my stay, causing a mini flood in the bathroom. I had to unclog the drain myself and rely on towels until the staff could assist.

We loved our amazing balcony with magical sunrise views, and the soothing soundtrack of the ocean waves. The swimming pools are magnificent, and it is just a 10 minute walk down to the beach. The whole team was wonderful, helpful, and kind. Ana's breakfasts are amazing, especially her chilaquiles and Jamaica agua! We hope to come back again.

The hotel is attractively designed with many details, spacious rooms with a beautiful terras overlooking the ocean. Truly magnificent view. The staff is super friendly and helpful. A 5 minutes walk takes you to a beautiful local beach, where they also offer trips to see dolphins, whales and turtles.

The entry road is bumpy, but please don’t let that scare you off

the property is located on a cliff overlooking the sea. Even though there may be more stairs than usual, the privacy of each room is worth it. There are beautiful little details like ceilings adorned by shells, ornaments, colorful cushions and (sometimes loud) waterfall, incorporating architectural details from around the world (Mexican, south Asian, Greek and Arabic). The view from the large terrace is priceless. The breakfasts are delicious and we enjoyed them tremendously. We had dinner for my husband’s birthday at the hotel restaurant and the staff made a lot of effort; nevertheless it is fair to say that the quality of breakfasts is higher. . If you want to take a whale watching trip which is well worth it, the boats leave conveniently from the beach close to the hotel.

While the views are stunning,the access road to the hotel is a dirt road which easily becomes muddy because there is water coming from various into the road. it is the only way to get to the Pantheon beach - walking through the dirt road and then a fairly busy road. Having said that, if you have the opportunity, visit other beaches such as Mazunte or Zipolite that are larger and the boat traffic is not as heavy as in the beaches of Puerto Angel. I also believe that more resources should be allocated to training the staff which can sometimes be overwhelmed.

Helpful and friendly staff, beautiful pool and ocean view from balcony, spacious suite, lovely breakfast, fridge in room, location is central

These aren’t dealbreakers but the restaurant had odd hours for lunch and dinner and above our suite on the rooftop, there was an unusual banging and movement of furniture during the night.

The hotel itself is unreal! It stands out as one of the most unique and stunning we've ever been too! Staff (Alfredo in particular) were great. They were very helpful and accomodating. Having our own private balcony with a bed and hot tub was amazing, with such beautiful views (we saw a whale go past one morning). We'd love to come back. Alfredo also helped us organise taxis which were reasonably priced.

The staff were all very kind to us and helpful. Incredible location and full ocean view with lots of nature, we saw eagles & whales. The room was clean & comfortable, we loved the outside area with the day bed & jacuzzi. Breakfast was good. The beach is 5 minutes walk.