It was a good location. The staff was very friendly and helpful. Access to the public transport and the shops were good. We like that the staff was was friendly and helpful. They always gave correct information and directions when asked to go somewhere. We like to mention Ola because she was very helpful.

The bed was uncomfortable because the mattresses were not steady. It should have been better to have one steady mattress than two unsteady mattresses. When you sit on the mattress, it could slip to the floor with the person who sat on it.It would be convenient to have microwave in the room. We had to get help from the staff to use a microwave.

The staff kindly left a birthday surprise for us after I had requested it online. The room was very very spacious and fit three girls in perfectly. Staff were lovely and friendly & very quick at providing us things we requested (iron, toothpaste etc). Free croissants and coffee machine left at the lobby for us to use which I definitely made good use of!

The room wasn’t hoovered properly as there were still croissant crumbs left on the carpet from the morning. Also the bathroom bins hadn’t been cleaned for a day. Other than that I still think it was a clean place!

The staff is excellent and always willing to help. The room was cleaned extremely well and there were small touches to ensure we had a comfortable stay, including water and snacks provided on arrival. A bonus is the lounge area in the lobby, which is extremely comfortable, offers free coffee and tea, and is decorated with the ambience of a spacious bistro, including candlelight in the evenings. Guests can treat it as as an extended living/dining common room. We brought our own takeout and saw many guests playing games in their down time. Public transportation and shops are just a few minutes walk away.

We had the comfort twin room, and even then, the bathroom was EXTREMELY small. The shower stall had a 3-part sliding door with no stopper, so you can accidentally knock it open while showering and spray the bathroom floor. They could have included a small wire shelf inside the bathroom for toiletries so you don't have to bend down and put the toiletries on the floor while in such a cramped space. While I understand the management has to work with the space they have, they could have done more to mitigate the size issue of the bathroom - these small things make a big difference.

The hotel was really pretty and the room had a good size. Most of the staff was really nice and helpful. The wifi worked really well. Overall a good stay.

We only had a bad experience with one receptionist that was quite rude to us by the time we first arrived to the hotel. We never saw her again and all of the other staff were lovely! The location is not great for sightseeing, it is a long walk from the city center and the main tourist attractions. So if you had a short stay in Amsterdam (as we did), might not be the best. Also the carpet in our room had a couple of stains, nothing major but worth mentioning.

Beautifully decorated with some really tasteful touches. Christmas decorations were beautifully done. My room was spacious and comfortable. Once I had worked out how to use the shower (!) it was strong and hot and could be turned on and off without having to reach under the water … clever design. Lovely welcome pack on arrival. Best of all - breakfast. Everything on offer was fresh and tasty with a fantastic selection to suit all tastes. I hate those coffee machines all hotels have these days but this one actually produced decent enjoyable coffee! I suspect, evidenced from the rest of the breakfast, it was well-cleaned and maintained. Location was really good; few minutes walking distance from shops, restaurants and Number 5 tram which is the one for the main museums.

Did not provide bottled water if you stayed longer than one day ( although I was given 2 when I whinged!). No modern usb sockets although reception able to lend me an adapter ( I forgot mine). More comfortable dining chairs rather than the “caravan-type” seating would have been nice.

The staff were incredibly friendly. When we checked in we were welcomed by Ola who was lovely. Other staff members such as Antonio and Marcus (apologies if this is not his name!!) gave us lots of advice about restaurants and places to visit. The breakfast was perfect. There were great options available and the coffee machine was perfect! The breakfast set us up really well for the day. The room was just what we needed too! It was the perfect size with a great bathroom and the best thing was the doors onto a little balcony!

There was nothing!!

The complimentary food/drinks when we arrived was very nice! We also like that we can go downstairs to get some coffee. The staff was so friendly and they answered all my questions and concerns I had. We were able to enjoy our stay.

I wish the construction would have not happened while we stayed there. We were not able to see any view from the windows. The lift was also a bit scary sometimes because there was no extra coverage between the passenger and door. There was also no curtains in the shower, which is something we were not used to since we live in the US.

The Delphi was excellent in every aspect of a typical hotel (very clean property and rooms, excellent cleaning service, great amenities, great location, etc.). My review will focus on some of the things that made us feel special and welcomed. First, the free coffee deal (it's a nice big coffee machine that can dispense different types of drinks, and the coffee bar is always stocked up). I haven't seen Coffee with milk provided free in many EU hotels. For me, this was an awesome touch. Second, the hotel has a stock of GVB (Amsterdam city transport system) cards for purchase at their lobby (I asked for it just to check). I found this very convenient since we had the ability to use the trams/metro right from when we checked in. The tram stop nearby didn't seem to have a ticket dispenser and I'm not sure how far I would have to go to get the tickets if the hotel hadn't offered this perk. Third, the hotel staff were SUPER helpful with multiple small requests. We encountered a (light) rainy day during our stay, but we were able to borrow umbrellas from the hotel (for a small refundable deposit per umbrella) and go about our day as usual. We were able to get change for our cash (something that we—surprisingly—struggled with at other big hotels in our trip). We also had the misfortune of a broken suitcase, which the hotel was kind enough to help us dispose after we got a new one. They also have a service to book airport transfers. I didn't use it since I had an online booking, but found the hotel's taxi rates slightly lower than my booking. Finally, they had a nice welcome basket with some chocolate, stroopwafel, chips, a couple of small water bottles, a discount coupon for restaurants, etc. for us when we checked in. This was more than what we had experienced in other hotels we stayed during our EU trip (3 or 4-star hotels in Paris and Barcelona).

There's nothing not to like with The Delphi. I rated location 9/10 since there's a 3-5 min walk to the nearest tram stop and it's a 10-15 min tram ride to the city center (really nitpicking here, it's not a big deal — it's even possible to walk into the city in about 20-25 mins). The other mild issue we faced was a bit of noise from the road (since we kept our windows open to enjoy the amazing weather without A/C). Our friends reported that there was still some noise even with the windows closed (they had a room facing the road). Slightly better sound-proofing on the windows would make the rooms perfect, but I really don't think anyone should pass up on staying at the Delphi if this is the only issue they're concerned about.

It is a centrally located property in the heart of the city in the Ouid West area of Amsterdam ( A leafy Lane) and the tram station is just around the corner. The staff was very extremely helpful right from arranging taxis to helping us with quick meal options when we requested. Also plenty of restaurants around for meals and that helps since the Hotel Delphi only serves breakfast. Vondelpark is just about 20 mins walk and many sightseeing options just a tram away. Enjoyed our stay at the Delphi and would definitely visit again. A special mention about the MR MORRIS at the Reception who a such a great help during our stay at the Delphi. Indeed a hardworking and pleasant personality.

Nothing

The location was lovely – a peaceful and quiet area. Also, it was super close to the trams. The rooms were cozy and comfortable. The staff were super nice, always ready to help and very friendly. I once mentioned to a woman in the kitchen (I'm really sorry I didn't get her name) that I can't drink regular milk. That's why I was making my hot chocolate with water. Since then, whenever she saw me having breakfast, she would bring a glass of warm oat milk without me even asking for it. It was so thoughtful of her and I really appreciated it 🙏🏻.

In terms of what stood out, there's really nothing I didn't like, but I did notice that the breakfast was a bit smaller than what I've seen in other places, although it was still sufficient. Overall, I had a great stay!