Big comfortable bed, great location- near lots of food shops & not hill-y, great blockout curtains, easy check in- was initially going to just drop off bags but the friendly staff said we have our room ready so we were able to check in earlier with no extra fee. Our room had more than enough space for 2 people. Both sides of the bed had accesible wall sockets for chargers/electronics.

TV couldn't cast Netflix, but was able to cast Prime video. Wifi was decent although my movies did buffer from time to time. There weren't any complimentary water provided in the room so make sure to byo. Our room was near the elevator so we occasionally heard people talking.

The Airedale Boutique Suites are a perfect base to explore Auckland. The location on Queen Street is a short walk to the Harbour via shops and points of interest. There is plenty to explore from this base if you are in Auckland for 2 to 4 days. We found the rooms spacious clean comfortable, quiet and well presented. We really enjoyed the breakfast, this is a choice from the menu rather than a buffet and is restaurant standard. The staff were pleasant and informative. We had an unusual experience during our stay, the hotel was evacuated at 2:00am due to the fire alarms being set off. This was due to inconsiderate guests smoking in their room. I mention this as the hotel staff and Auckland fire department were professional and efficient. We would definitely recommend staying at the Airedale Boutique Suites if you are visiting Auckland.

Nothing

We really liked our free room upgrade, this was unexpected and much appreciated. Both the superior and standard rooms were specious, uncluttered and tastefully decorated. The staff were very friendly and eager to help. Breakfast in the restaurant was very good too.

We stayed in the Airedale twice, once at the start of our five week holiday in New Zealand and again at the end. Both stays were very good and I would definitely recommend staying here. Our room for the later stay was behind the lifts on the 8th floor, which was perfectly OK, but was rather outshone by the upgraded room we were given on our first stay.

We stayed in a standard king room and wondered how they could have bettered it had we taken the offered upgrade. The room was better than we expected, plenty of room, comfortable furniture, super comfy bed. Bathroom was good size and good facilities.

The only draw back was the fridge. More a wine and drink dispenser(crazy prices). I am diabetic and the fridge was too warm for insulin, fortunately the staff helped and with a froze a freezer pad in the kitchen for me. We had tried to reserve a table in the restaraunt before our arrival but that proved to be too hard for the organization, given how close reception are to the dining area and are served by the same staff??

Room decoration was very pretty and felt fancy. They have upgraded us as it was our anniversary and we were very grateful. Breakfast was great too, so worth it.

The pillow were very uncomfortable, like the worst possible type, very hard or super big. The room had a very strong sewage smell, we had to keep the windows open in the cold to be able to breathe there. We tried calling reception but they said they could only get someone to fix it on the next day and we were only staying the night. Then on check out, the staff said it was a known issue on that room and she didn’t understand why the previous staff put us there. We were disappointed.

⭐️⭐️⭐️⭐️⭐️ Absolutely Fantastic Stay! We recently stayed at the Airedale Hotel, and everything exceeded our expectations. We were generously given a room upgrade, which included a delicious free breakfast—such a wonderful surprise! The service was fabulous from start to finish, with attentive and friendly staff who made us feel incredibly welcome. The room itself was stunning—spacious, beautifully designed, and incredibly comfortable. We highly, highly recommend this hotel to anyone looking for a memorable and luxurious stay. Can’t wait to return!

Couldn’t fault it!!

The location was convenient for restaurants, Shopping and some activities. Our room was spacious and very clean. Lots of outlets and usb ports; the lighting was versatile and I lived the dimmers. The room is thoughtfully planned and well appointed. The bed is comfy, and there is ample storage. The staff was very friendly and helpful, and the breakfasts were great. Rooms were quiet for downtown! We would stay here again!

Everything was great

Very comfortable beds, modern, beautifully designed & spacious rooms. Great location, walkable to most things in central Auckland.

We had a flight landing really early at 5am into Auckland so booked the room for the night before as well so we could check in as soon as we arrived - we put this in the notes in advance too. However because we hadn’t checked in by 10pm the day before they assumed we were a no show and cancelled the booking so when we arrived at 6.30am they had no room available for us. The manager was helpful and they did rectify the situation but it did take an hour or so to gain access to our room which just wasn’t ideal when we had paid for an extra night to avoid this exact scenario.

The room and the hotel staff were excellent. They were even willing to accommodate our friends with an issue who hadn't stayed at the hotel, so that was lovely.

We only used the restaurant once, but unfortunately it was a disappointing experience. One staff member was being trained so fair enough they will make some mistakes, but the more experienced staff member took our order at the same time as another table and they'd eaten and left well before we saw our food. We waited at least 30 minutes for a simple breakfast in a not busy restaurant and were told a few times the food was coming. They apologized for the wait, but it would've been appropriate to offer a small discount in recognition of the very long wait.

The room was very comfortable, bed really comfortable. Location was handy for us as were going to a concert in the Town Hall so just had to walk across the road. Perfect!!

The air conditioning was not easy to use and had no instructions. They iron was faulty but within 10 minutes of telling them, I received one that worked. There were road works going on outside our window which was not the fault of the hotel and they had notified us that this might happen. Good communication!