10 Cottages were clean, had everything we needed, ideal location for restaurants, shops, and helicopters. There was allocated car parking outside the bungalow. They were excellent with us, we'd booked 3 nights but due to the uncertainty of the SH6 road closure, we were unsure whether to forfeit our 3rd night and move on, as it was a 9.5hr diversion. The staff refused to take payment from us until the NZTA made the announcement the road would be open on our last day

No improvement needed

Liked the closeness to the center of Franz Josef. However being a very small town, it isn't hard to be near the center. Close to Callery Gorge and Tatare Tunnel hikes so that was a plus. No need to drive to the start off point. Accommodation was good and the bed comfy enough. Everything worked and functioned fine. Would likely stay here again.

The car parking situation is interesting and the cars are all packed into a small area. A campervan takes up way too much room there so I'd suggest if you have one, to park it elsewhere (also why are you staying here if you drive one??). Like the rest of NZ, there are no fly screens anywhere, so popping a window for fresh air can invite bugs in, but not really 10 Cottages problem. If they put fly screens then comfort would be ultimate. I also may have lost my hat there but couldn't find it. Dark blue with a pirate flag on the front. Let me know if you find it.

Comfortable bed and clean room and en suite. Staff very welcoming. Allocated parking. A couple of minutes walk to Alice May restaurant which was very good and we went to both evenings. Very central so just a few minutes to supermarket as well.

Rooms packed very tightly together so when sitting outside, too close to the next door people to have a conversation unless it's with them. Our parking was outside someone else's room and they were not happy but it was clearly marked.

The room is very clean and the beds are comfortable. The host is very friendly and offered some local recommendations. Overall, I would recommend and would like to stay again.

The air in the room is a bit stuffy. With the number of sandflies in West Coast, we couldn't open the window overnight. If flyscreens can be installed on some of the bigger windows, that would be wonderful.

The two-bedroom cottage we stayed in was comfortable and nice. Unfortunately, we were only spending a night here, we would've stayed longer if we had more time. Allan checked us in and he was very kind and showed us where our cottage was and where we could park. Had a pleasant conversation with him and it was intriguing to find out that he's lived in Malaysia before. The cottage was nice and warm, the beds were comfortable and it was clean. The location is good, being next to a restaurant and not too far from the other shops and restaurants in town. The views surrounding the cottage were gorgeous. We had a good stay here and will definitely return one day if we ever visit Franz Josef.

The cottage we stayed in is really close to the main road, so do remember to keep the front gate shut. Had someone who got off a bus and came into the property asking to use the toilet.

Convenient location, surrounded by cafes and restaurants. The room offers good space. It has a bit of an old-fashioned style, but you get what you pay for. The toilet/shower includes several safety handles, which could be very helpful for elderly guests. We loved the table and chairs on the entry patio; it was very relaxing to sit there for breakfast.

Accomodatiuon very central to restaurants, shops. Bonus that discount for Alice May restaurant walking distasnce, restaurant has amazing food , delightful staff and history. Advantage 10 cottage can get separate accomodation for bigger group with separate rooms ,batthroom etc but does not break budget. Rooms very clean tidy, bathroom had everything needed shampoo ,conditioner ect. great views mountain

Perhaps the table to eat could be bigger bit small even for 2 people, beds not as comfortable

It was an individual cottage close to most facilities. Sadly we were booked in for two nights but only stayed for one but this had nothing to do with the accommodation and we would have liked to have stayed the second night. Although not directly connected but very close by, we ate at Annie May's restaurant and this is also highly recommended

It was all good!

Less than a 5 min walk into town and to the glow worms! Quiet little pocket to stay in. No issues.

A little exposed to neighbours. All the cottages were pretty close to each other and our main window was directed at the entrance to the parking area. We cleaned our cottage and went to breakfast with the intention of swinging back before checking out. Owner thought we had checked out already so started cleaning the place.

The space we had was very good and well set up. The shower room was a wet room with plenty of hot water when needed. Only a short walk to the main strip of Franz Josef. Lively atmosphere in the town on an evening. Well stocked little supermarket around the corner. All in all happy to recommend this, chalets 1 to 3 have a slightly better layout in terms of the outdoor space.

The cottages are quite closely positioned and those with a side deck feel cramped when sitting on the deck. Car park is also tight when all 10 cottages are occupied.