Located on pedestrian only street, close to the main plaza. Many restaurants within easy walk. There was a parade during our stay and we were able to watch it from the common balcony. Breakfast was good, with view of lake Titicaca from the 10th floor. Staff was super nice and helpful in arranging transport and helping with luggage.

The decor was a little dated. Our room had a strange layout, no shower curtains, bathroom floor will definitely get wet when you shower.

The room and hotel are very clean. The elevator comes handy for those staying in higher floors. The staff is extremely kind. Breakfast had a great assortment of options. We had partial view of the lake, which was stunning. There’s a bar (closed at 10pm) and also a restaurant (closed at 8:30). This was very helpful when arriving with children during dinner time. The drinks at the bar were super yummy!

The central location, close to many shops and restaurants, Plaza Mayor de Puno, and not too far a walk from the marina, was great. Panoramic city views from the breakfast room was a plus.

The windows aren’t soundproof, so prepare to hear noise from the neighbourhood in your room. The wireless internet connection kept disconnecting.

The staff was the best. They were very accomodating with our luggage, kept it safe before our stay, as well as arranged us an affordable transfer service to the airport. The breakfast was great, with many choices of food, savory and sweet, juices and a great view. The location was very central, with many good restaurants and cafes nearby.

Our room was on the sunny side, so it got very hot in early afternoon.

1 night in Cusco. it is just next to the main street with many restaurants. it’s has elevator, we don’t have to worry about carrying luggage’s upstairs on high attitude. staff is excellently friendly, helping to reserve shuttle bus to the airport

it’s all perfect!

The staff was very helpful despite the fact we had some communication challenges. The room had a great view of Lake Titikaka and sunrise was amazing. Breakfast was lovely also with amazing lake views. Great location for the sites and restaurants.

Toilet smells of sewage. Wifi reception was bit spotty outside of the room.

great location and fairly nice hotel with all advertised facilities. There’s also a fairly decent continental breakfast

the internet was pretty bad, with many networks available but none of them very stable and disconnecting all the time

Staff were lovely and very helpful, arranging airport transfers, washing, and holding our luggage while we took the Colca Canyon trek. The courtyard is very pretty - so quiet and was sunny when we were there - I wish we could have stayed longer to enjoy it. We arrived early morning on the overnight bus and booked an extra night so that we could check in at 5.00 am and go straight to sleep for a few hours.

Nothing :)

Clean and kept up to date. Great location walkable to key sites and restaurants. Staff very helpful.

Not their fault but the road is closed in front of the hotel, so have to walk a little with luggage.

very nice room with beautiful view

I asked few times for milk for coffee and I got the impression the staff was not pleased with that, I waited so long my coffee was cold. They remembered, juest refuse to bring it for some reason. That was dissapointing for such a nice place