The first thing I have to mention is how incredible the staff was at UNWND. They were incredibly welcoming and accommodating when we had some initial trouble with our room. The breakfast was also great, and even better was the option to take it to go when needed, so even if you were in a rush you could still benefit from this perk!

Given its location, its pretty loud. There was also some sort of event happening on Saturday night in the lobby which meant tons of people and blasting music in addition to blasting music on the roof. This wasn't advertised to us on booking, and was a rude surprise when we were trying to get a good night's sleep. We also had to change rooms because our first room didn't have basically any wifi signal and the fusebox made a loud buzzing noise. The breaker box also made a lot of noise in the second room but only after running the AC for a long time.

Loved the location in Makati. Vibrant area full of bars and restaurants. The staff was EXCEPTIONAL. Best I’ve ever experienced in my life. Everyone knew my name and was super helpful, kind, friendly. Thank you so so much Anthony, Erika, Marc and Lanie! Your massage was the best I’ve ever had! And all the others of course! Sorry i forgot your names :(

Room was a bit small for 6 people. Also, in mine there was only one guy who seemed to be living there and his stuff was a bit all over the place (maybe this can be checked to avoid unfortunate situations). The cavity in the bed was convenient to store the bags however I would add shelves next to the bed and hangers to hang towels. Cleaning can be improved: stains in the pillows, sheets and one day I found a huge cockroach in the bathroom :(

The service Even though I was sick and I ask for a spoon of honey with lime and they charge 120000 not sure over what value of honey cost I think that was very ridicules specially that it is a client that is sick and honey is use to sweet the coffee and tee that I never use anything in the morning with the include breakfast . Also they delayed me and another girl that was leaving in my take bc they were little disorganize of what she paid already then they apologize bc she was right that she paid it and she left saying I will not pay doble but they were insisting that she did not pay . Almost she has to pay doble

The small common space in the room and the lockers are broken so because there were not many guest I waded able to use another locker bc the one in my bed it was broken. Also the stairs are not so secure it feels unsafe I went up few ocasión to put me things in the lock of the other bed and I was scare to fall imagine in the night if need to go to bathroom and I had use jump bed in school and I am use to it

Location of this hotel is great. In the heart of Makati, where all the bars and clubs are at walking distance. So it is quite vibrant on weekends. The staff were very nice and patient. I liked the vibe of the place. The breakfast had many choices a la carte, from sweet to savoury. Coffee was also good. The room is nice, big, clean and had all the amenities needed. Mine was also nicely decorated. I previously read a comment that the check-in was at the lobby where the restaurant is also. The restaurant was full and it had a live concert when I arrived. It was then obviously a little bit noisy for the check-in process, but no big deal for me. The vibe was good.

Room noise insulation could be improved as could hear the other room TV playing. Noise is not very loud, but if someone is a light sleeper, it could probably disturb. Other than this, nothing else.

Lovely place to stay. Good location in resaonable proximity to the airport. Best thing about the place is the staff, everyone I spoke with was incredibly helpful and as a solo traveller in a new city this is always very reassuring and appreciated. Every member of staff from reception, the cleaning crew, bar, etc. all great. There are massages available which are amazing and I highlight recommend (I got a 90-minute relaxation massage!). It is low season so the place was quieter than I expected, and I can only imagine when there are lots of guests there is a fantastic vibe there. There is a roof garden with a jacuzzi and great bar service which would be great for sociliasing. The rooms are very comfortable with air conditioning as it was very warm and humid in Manila. The building generally feels safe and secure and I really enoyed staying there. The breakfast served in the morning is delicious too and there is a lovely warm feeling downstairs in the AM when breakfast is being served. You feel very welcome here.

No comment! Maybe the lockers in the rooms are a little small if you have big bags and there are lots of people in the room/you would like to secure your items. But for most bags they should be fine.

Spacious room, nice and modern. Super friendly and helpful staff. Nice roof top and close to other buidlings with great views to watch the sunset. Ideal for a stopover, close to the airport.

Pretty noisy during the night as some guests came back from a night out. Not the hotels fault, but given they have dorm rooms - it can be a little more hostel than serene hotel.

Great staff, our flight to Manila was cancelled and we arrived one day later, and the staff made everything happen to change our booking at no cost (even if we booked thru Booking.com and it said "non refundable"). Great place, everything clean and modern. They even let us shower before our night bus, eventhough we had checked out. Totally recommend ++

Great location, easy walkable reach of lots of restaurants and bars. Two big shopping malls walkable near by. We loved the night street food market which is a 5 min walk from hotel Some of the nicest staff we've ever come across, kind, friendly, always assisting with bags and booking taxis etc. Security always on the door so felt very safe. Breakfast and drinks we had were good and the roof top bar is small but a nice change of scenery. Loved the decor very creative and cosy. We had a private room but would trust that even their dorm rooms are nice. We had a problem with our room on the first night and they went above and beyond to help us out even in the middle of the night. Upgraded our room and sincerely apologized for the inconvenience

Only thing we could ask for would be tea coffee water available in room so if you get in late you don't have to find a shop straight away. There was a cup, glasses and kettle but nothing to drink

good location in Poblacion, one of the nicer walkable parts of Manila. cool elevator (really) and some nice design elements. comfortable room but with a low ceiling.

we had a difficult check-in. we booked a double room (and not one “based on availability “), but on-site we’re given a twin. we’re then left waiting in a hallway for twenty minutes after being told to wait. finally we go downstairs and it seems like they’ve forgotten about us. the happy result was an upgrade to give us the double we booked. also the hotel never replied to any email / message queries about transport from the airport etc.. the hotel’s rooftop bar was playing death metal at high volume which kept all the guests away! all this created a vibe we didn’t love.

The staff went above and beyond. One day, I had to leave very early for a tour, before the kitchen had even opened. But I still wanted my breakfast. So the night before, I informed reception of my situation and they allowed me to pre-order my breakfast, and they packed it to-go in the morning so that I could take it with me on my trip. I was very impressed with their hospitality. The breakfast menu itself is very nice too. The bedroom had a luxury feel for a dorm room. The room was pleasant with a table on one side. I was provided with slippers and a toothbrush/toothpaste when I arrived. There is a free drinking water station in the corridor. The bathroom was very spacious and nicely decorated. The locker in the bedroom was large and accessed by a key that you get when you check-in. There is also a nice rooftop with a bar (with food and drinks), good wifi and a hot tub.

Nothing, I liked it all. Something that could be improved is that the staff didn't have too much local knowledge of things to do in the area, but they still did their best to help me find what I needed.