3.566 avaliações
A partir de
$61Avda Lib Bernardo O'higgins,632 Santiago Centro, Santiago, 8320000, Chile
3.566 avaliações
1/46
Restaurante
Piscina externa
Centro de negócios
Wifi grátis
Serviço de quarto
Centro de fitness
Ar-condicionado
Bar
Bem-vindo ao Mercure Santiago Centro, um vibrante hotel 4 estrelas localizado no coração de Santiago, Chile. A apenas uma curta distância do centro da cidade, este hotel oferece conveniência e conforto para todos os viajantes. Comece seu dia com um delicioso café da manhã incluído no preço, preparando-o para um dia emocionante explorando a cidade.
O Mercure Santiago Centro possui 3566 avaliações, refletindo sua popularidade entre os hóspedes. Com preços a partir de $61, este hotel oferece excelente custo-benefício. O hotel oferece uma variedade de comodidades, incluindo uma piscina externa, Wi-Fi gratuito, uma academia e um solário com uma vista deslumbrante. A recepção 24 horas e o serviço de quarto garantem que você receba um serviço de primeira classe durante toda a sua estadia.
Localizado na Alameda Bernardo O'Higgins 632, o Mercure Santiago Centro está idealmente situado para que você descubra tudo o que Santiago tem a oferecer. Os elegantes quartos do hotel apresentam comodidades modernas, incluindo ar-condicionado, produtos de higiene pessoal gratuitos e um banheiro privativo. Seja viajando a negócios ou a lazer, este hotel oferece tudo o que você precisa para uma estadia confortável e agradável. Experimente o melhor de Santiago no Mercure Santiago Centro.
No Mercure Santiago Centro, entendemos que viajar não é apenas para humanos - é também para nossos amigos de quatro patas! É por isso que temos o prazer de anunciar que animais de estimação são permitidos em nosso hotel, garantindo que seus companheiros peludos também tenham uma estadia confortável. Por favor, note que podem ser aplicadas taxas, então não deixe de perguntar na recepção para mais informações. Acreditamos que toda a sua família merece férias relaxantes, e isso inclui seus amados pets.
Quando é hora de se refrescar e relaxar, nossa piscina externa sazonal é o lugar perfeito para dar um mergulho. Com sua vista deslumbrante, você se sentirá como se estivesse nadando no paraíso. Aproveite o sol em nosso amplo deck, cercado pela beleza de Santiago. Seja começando seu dia com um revigorante mergulho matinal ou terminando-o com um relaxante mergulho noturno, nossa piscina é o oásis definitivo para relaxamento.
Delicie seu paladar em nosso restaurante no local, Amaranto. Com sua atmosfera moderna e cozinha internacional, você embarcará em uma jornada culinária repleta de sabores de todo o mundo. Desde aperitivos deliciosos até pratos principais de dar água na boca, nossos talentosos chefs estão dedicados a proporcionar uma experiência gastronômica memorável. Seja você um amante da gastronomia ou apenas procurando uma opção de refeição conveniente, o Amaranto é o lugar para satisfazer seus desejos.
Quando se trata de opções de pagamento, queremos tornar sua estadia o mais conveniente possível. Aceitamos dinheiro e também aceitamos os principais cartões de crédito, incluindo Mastercard, American Express, Diners Club e Visa. Portanto, se você prefere pagar em dinheiro ou usar seu cartão de crédito preferido, estamos aqui para ajudar. Sua experiência de pagamento será tranquila, deixando você com mais tempo para aproveitar sua estadia no Mercure Santiago Centro.
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8.1
3.566 avaliaçõesCategorias de avaliações
Limpeza
Conforto
Localização
Instalações
Equipe
Custo-benefício
Qualidade do WiFi
Café da manhã
Avaliações em destaque:
David
8.2
janeiro de 2025
The staff. They were very helpful during my stay. They gave me a lot of helpful advice to walk around downtown Santiago. Furthermore, they worked really hard during the holidays and the restaurant staff were very kind. Location. It is very close to Santa Lucia metro station and I had a wonderful view of the city. Breakfast and food in general was great.
Guests from South America, beware: no bidet! I don’t think it was very clean, especially the furniture in the room and the bathroom. For being a hotel chain, their reputation and the cost, I do demand “spotless” when it comes to cleanliness. The following point was very specific. I am sure that I was the only guest on the 16th floor. The hotel placed a very loud couple right next to my room on my last night. It was so uncomfortable. You could hear everything, every single step, every single voice. Everything. so yes, this hotel has no sound isolation. It would have been nicer to place guests a bit more spaced out, so that there is no disturbance.
Melanie
8.2
janeiro de 2024
Good location, safe, clean and comfortable
If you don’t pay via credit card they try to charge you a 20% ‘tourist tax’ which was never mentioned anywhere
Graham
8.2
março de 2024
Location is very good and the small outdoor pool is excellent after a day’s sightseeing. Comfortable, very clean room with a spectacular view. Would definitely stay here again.
Room description said dressing gowns and slippers, kettle and coffee maker. No dressing gowns, no slippers and no kettle. Coffee maker was provided but only two coffee pods and two small bottles of water. These were were not replaced by housekeeping. I rang reception after a couple of days and was told that the coffee pods and water were only supplied on the first day of stay at the hotel. What is the point of putting a coffee maker in a room and not supplying the coffee pods? What’s next, bed side lights but no bulbs? Mercure is part of a large well established chain and I would have expected better from what’s purported to be a four star hotel. A petty complaint really but then again, so is the hotel’s policy. I’ve never come across this before in any other hotel.
Łukasz
8.2
janeiro de 2024
Hotel located in central Santiago, within 15 minutes from Plaza de Armas and less than that from Santa Lucia hill, with a metro station just in front of the hotel. Excellent and very tasty breakfasts. Very comfortable and decently large rooms. The hotel has a bar (which serves excellent Pisco Sour), an open - air swimming pool and a small gym.
The hotel (and the booking.com) did not provide us with sufficient information about the principles of exemption applicable to foreigners from being charged with 19% Chilean VAT added to the room price. We wanted to pay with our debit cards issued to our USD bank accounts, but we were informed that it is only accepted to pay USD in cash or by credit card (we could not pay in USD with debit cards). The water in the swimming pool was quite cold, despite the high temperature outside.
Lee
8.2
março de 2024
The suite and hotel room itself was amazing and such incredible value for money. Hotel was very clean and modern and had a fairly decent breakfast. Staff were mostly welcoming, particularly around the pool and bar area which was also a great feature of the hotel.
The area is very very sketchy. On the first night we were there when returning from a restaurant just around the corner we were greeted with police riot vans using water cannon and tear gas to disperse the crowd. There were no warnings or mentions at the hotel of the potential for this by the hotel but having read some news reports and spoken to locals this is a common occurance, further evidenced by the main entrance to the hotel and all the other businesses in the street shuttering up to prevent any access/damage. This meant we had to enter the hotel via a car park to gain access. This may explain why the hotel was such good value for money. Some general tips on safe areas to go and advice on the area would have been appreciated by staff.
Brittany
9.1
setembro de 2024
Great location, the staff were very accommodating and helpful, clean, breakfast was buffet style but average in what was available, the bed was absolutely fantastic!
The key card was consistently an issue despite not being put near other items or cards, I paid for an early check in but it really was quite expensive for what it was - I wanted to pay for a late check out too but it just wasn’t worth it - half a day rate for 6 hours… seems like a waste of money to be honest, also the lack of amenities in the room for a Mercure hotel was strange - such as no pen, no shower cap etc. I wasn’t bothered by it, just weird for such a big branded hotel
Ann
8.2
fevereiro de 2024
We liked the location and the staff were excellent. Thanks to German and Daniel in the restaurant. Especial thanks to Ray, Felix, Maggie and Catalina. They helped us deal with the problems that came from the horrible taxi driver who brought us from the airport. He claimed 2 of our credit cards were rejected but he took money from all 3! The cost was 25,000 Pesos and he took 995,000pesos from each card. Felix helped me with reporting it to the police. Thanks to the team for booking excursions and onward transport for us.
We had asked for the hotel to arrange a taxi from the airport but it wasn’t ordered.
Marilyn
10
janeiro de 2025
Across the street from Cerro Santa Lucia and two blocks walk from a trendy and lovely urban cafe area. Short walk to parks, museum and the river area. Metro and buses at the front door. Lovely staff and a very pleasant pool terrace area with bar and great city views.
Not the hotel’s issue, but the city area is a little sketchy at night. The hotel does a great job with round the clock security presence. With a good restaurant and lovely terrace area, there’s no need to venture out at night on foot.
Ayana
9.1
janeiro de 2024
Firstly I am very grateful to the staff working at the hotel - in particular Felix and Luiz. If there is any way of giving them any special recognition then please let me know! I was there for 6 nights and Felix was there nearly every day (depending on his shift), always greeting me with a wave, and him and Luiz gave me some useful information on where to eat, how to keep myself safe etc. There was Daniel working the bar and restaurant as well who was very friendly. In terms of the hotel and its facilities - I had a room above the pool overlooking the city, so it meant that I could hear the bar music by the pool, and bless, Daniel offered to turn down the music! The volume of the music really wasn't a problem! My room was clean, it had a functioning fridge and safe, air-conditioning worked fine. The location was excellent - literally 30 seconds from Santa Lucia Metro station, short walk from most places like the main square, markets etc. There was constant security at the door. I was really happy with my stay.
I'm not sure there's anything negative to say... If anything, I did think that the breakfast bar could have been more varied, but to be fair there was a lot of fresh fruit available.
Clay
10
dezembro de 2024
Everything was great. The people at the desk were very nice. The value for the money something I have rarely seen, even as much as I travel. Located right on Bernardo O'Higgins Avenue, center of the city. Room was great, good size. Shower was the best I have ever seen. Huge shower head that is like a big warm rain coming down on you. Can't say enough good about this hotel.
Can't think of anything. Everything was better than I was expecting.
Atrações
Red House (Casa Colorada)
0,4miChilean Museum of Pre-Colombian Art (Museo Chileno de Arte Precolombino)
0,5miNational Museum of Natural History (Museo Nacional de Historia Natural)
0,5miLa Vega Central Market
1miBarrio Italia
1,3miMapocho Station
2,6miValle Nevado Ski Resort
4,8miCousino Macul
6,2miLa Parva Ski Resort
7,3miSantiago General Cemetery (Cementerio General)
7,4miCousiño Palace (Palacio Cousiño)
8miVitacura
11,3miFarellones and El Colorado
20,3miBaños Colinas
21,2miMaipo Valley
22miAtrações
Red House (Casa Colorada)
0,4miChilean Museum of Pre-Colombian Art (Museo Chileno de Arte Precolombino)
0,5miNational Museum of Natural History (Museo Nacional de Historia Natural)
0,5miLa Vega Central Market
1miBarrio Italia
1,3miMapocho Station
2,6miValle Nevado Ski Resort
4,8miCousino Macul
6,2miLa Parva Ski Resort
7,3miSantiago General Cemetery (Cementerio General)
7,4miCousiño Palace (Palacio Cousiño)
8miVitacura
11,3miFarellones and El Colorado
20,3miBaños Colinas
21,2miMaipo Valley
22miAeroportos
Comodoro Arturo Merino Benítez International Airport
8,8miAmaranto
Culinárias
Ambientes
Localização
Características
Disponibilidade
Restaurante
Piscina externa
Centro de negócios
Wifi grátis
Serviço de quarto
Centro de fitness
Ar-condicionado
Bar
Solário
Balcão de turismo
Terraço
Recepção 24 horas
Quartos para não fumantes
Acessível a cadeiras de rodas
Cadeiras/espreguiçadeiras de praia
Elevador
Vista
Andares superiores acessíveis por elevador
Amenidades de banho grátis
À prova de som
Acessibilidade
Acessível a cadeiras de rodas
Andares superiores acessíveis por elevador
Banheiro com barras de apoio
Ao Ar Livre
Mobiliário de exterior
Solário
Terraço
Área de Estar
Área de estar
Área de refeições
Escrivaninha
Sofá
Áreas Comuns
Sala de estar/TV compartilhada
Banheiro
Amenidades de banho grátis
Banheira ou chuveiro
Banheiro
Banheiro adicional
Banheiro Privativo
Chinelos
Chuveiro
Papel higiênico
Roupão
Secador de cabelo
Toalhas
Comida & Bebida
Almoços embalados
Bar
Café da manhã no quarto
Cafeteria no local
Entregas de supermercado
Frutas
Refeições infantis
Restaurante
Snack bar
Vinho/Champanhe
Comodidades do Quarto
Cabideiro
Sofa bed
Tomada perto da cama
Ventilador
Cozinha
Chaleira elétrica
Máquina de café
Mesa de jantar
Produtos de limpeza
Secadora
Distanciamento físico
Check-in/out sem contato
Pagamento sem dinheiro disponível
Estacionamento
Estacionamento
Estacionamento no Local
Geral
À prova de som
Aceita Animais
Aquecimento
Ar-condicionado
Cofre para laptop
Elevador
Hipoalergênico
Instalações para hóspedes com deficiência
Pisos de madeira ou parquet
Propriedade livre de fumo
Quartos interligados disponíveis
Quartos para não fumantes
Serviço de quarto
Tigelas para pets
Instalações para Negócios
Centro de negócios
Fax/Fotocópias
Instalações para Reuniões/Banquetes
Internet
Wifi grátis
Mídia & Tecnologia
Canais a cabo
Telefone
TV
TV de tela plana
Quarto
Guarda-roupa ou armário
Roupas de cama
Recursos de segurança
Acesso a profissionais de saúde
Kits de primeiros socorros disponíveis
Segurança
Acesso por cartão
Alarme de segurança
Alarmes de fumaça
CCTV nas áreas comuns
Cofre
Extintores de incêndio
Segurança 24 horas
Segurança alimentar e de bebidas
Comida entregue coberta com segurança
Comida pode ser entregue no quarto
Recipientes para café da manhã para levar
Serviços
Serviço de despertar
Serviços de Limpeza
Lavanderia
Lavanderia
Limpeza diária
Prensa para ternos
Serviço de passadoria
Serviços de Recepção
Balcão de turismo
Check-in/out privativo
Fatura fornecida
Guarda de bagagem
Recepção 24 horas
Spa
Cadeiras/espreguiçadeiras de praia
Centro de fitness
Fitness
Piscina externa
Transporte
Serviço de traslado
Transporte do aeroporto
Traslado para o aeroporto
Traslado para o aeroporto
Vista
Vista
Vista para a cidade
A partir das 15:00
Os hóspedes devem apresentar um documento de identificação com foto e cartão de crédito no check-in
Até às 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs CLP 9200 per day.
Políticas para crianças
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de berço e cama extra
0 - 2 anos
13+ anos
Cama extra sob pedido
$40 por pessoa por dia
The price in CLP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
American Express,
Visa,
Diners Club,
Cash only
Esta propriedade aceita dinheiro.
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