The proximity to transport was excellent. The hotel was grand and reflected its history well. Our (eventual) room was lovely and had a nice front-facing view. Almost all of the staff were friendly and accommodating - Concierge in particular.

Our check-in was uncomfortable as the particular staff-member was more like a prison warder. Then our allotted room was lousy - like a broom cupboard with half of its ceiling consumed by, what looked like the underneath of a staircase. And very difficult to get to (rabbit warren with 2 lifts) We asked for an alternative room and were very pleased with the replacement.

We had the pleasure of staying at The Clermont Victoria in London for about a week in one of their Superior Rooms, and our experience was absolutely fantastic. From the moment we arrived, we were greeted with a warm and cheerful welcome from Aleks at the front desk, which set the tone for our stay. Our Superior Room on the 3rd floor was not only comfortable but also offered a partly view of the adjacent Victoria Station's roof and the breathtaking skyline of London. The room was cleaned daily, and the complementary drinks and snacks were replenished daily as well, adding a thoughtful touch to our stay. One of the standout features of this hotel is its excellent location. The Clermont Victoria is within walking distance of some of London's most iconic tourist attractions, including Buckingham Palace, Westminster Abbey, Big Ben, and the London Eye. And if you ever needed a break from walking or wanted to explore a bit further, the proximity of the hotel to Victoria Station made it incredibly convenient to hop on a bus or train. The hotel has a separate entrance from the station. Despite being situated in a bustling part of London, The Clermont Victoria felt like an oasis of calm. The lobby exudes a pleasant atmosphere, and the staff members were consistently friendly and helpful. What's more, every time we walked through the beautiful lobby, we were pleasantly surprised by the subtle and non-intrusive house perfume, which added a touch of elegance to the ambiance. Each morning, we were treated to a delightful breakfast buffet with a wide variety of options to choose from. What made our breakfast experience truly special was the kind, welcoming, and helpful staff, with special mentions for Isabel and Mohammed. Their genuine hospitality made us feel right at home. In summary, The Clermont Victoria in London is a gem of a hotel.

There were no significant disappointments during our stay at The Clermont Victoria.

The location is perfect for exploring london on foot (can walk to Buckingham palace, green park, hyde park, covent garden) and also by train (right next to victoria over ground station and the tube). The room was quiet and bed very comfortable, also hotel itself is a very cool old building with a lot of history!

The building layout is strange. To get to our room on level 7, we had to get one lift from lobby to level 5 and then walk across the building to take another lift up to level 7. This would not be convenient if you travel with a lot of luggage or you are travelling with someone with mobility issues. Also the lift on level 7 broke on our last day so when checking out we had to carry our luggage down stairs to level 5 which was tricky. Overall hotel is good value

The high end feel of the hotel perfect for our anniversary. The location was perfect for our trip from Victoria station. The Reunion bar was beautiful, The Soak restaurant attached to the hotel was fabulous, good service, good food, great cocktails and a lovely atmosphere.

just a small thing but there were dark mould marks at the bottom of the the tiles in the shower. not expected for the standard of the hotel.

Beautiful place great location staff very attentive

Breakfast was expensive and adding a service charge for something that is self service is a little unfair

Beautiful hotel and great location for sightseeing

To get to our room on the 3rd floor was somewhat strange. We got the lift ….. walked down a few corridors, then had to go down some stairs to get to our room. To go downstairs, we went via a different route. Down some stairs, lift and then down another set of stairs to the reception. It might be just the room we were staying in, but felt it disorienting.

Room was good, lovely very large bed, bath as well as shower. Mini bar included in price - yes even a small selection of alcoholic drinks. Very quiet in the room - old building with solid walls so couldn't hear the TV or other noises from the next room. Great location if you travel by train from Kent or Sussex to Victoria, as you don't need to take a taxi or lug cases on the tube. You can't hear any noise from the station when in the hotel.

There were no drawers for clothes just hanging space in the wardrobe. Wireless phone charger didn't work. Both fried and scrambled eggs at breakfast were cold.

Where to begin with our magical three nights at the Clermont London?! Upon arrival we were hopeful for an early check in as we were carrying three bags each as we transitioned from our trip to the west coast of England to a weekend in Paris. Aleks was delightful at check-in engaging my teenage daughter who was in London for the first time. We had reserved a Superior King and were able to check in early to a room on the first floor. We cannot say enough about the space! With high ceilings and plenty of room to spread out, we were so comfortable! My daughter was particularly impressed by the heated floor and towel rack in the bathroom. As for our location, we walked to Trafalgar Square via Buckingham palace and the Mall in a matter of 30 minutes and the 'back door' entry from Victoria Station made our travel around London via the underground a piece of cake. On that first afternoon of sightseeing, we returned to find a handwritten note and some sweet treats welcoming us to London. Clermont London, you thought of everything! We can't wait to come back!

Restaurant was interesting and good.

Our room was as requested; however the bathroom was very small. The space for the toilet was literally a squeeze between the wall and the sink. I'm not an overweight man and my wife is small, and we both had difficulty sitting on the toilet. Also, the picture of the room type showed a larger space with a sofa at the foot of the bed. This room was not what I thought we were getting. These issues would not have been problematic for a one-night stay, but we were there five nights! At $500 a night I was expecting more. Overall, the hotel was good, and the location was a ten-minute walk from Buckingham Palace. There were several good restaurants nearby and the Victoria Station train and tube station was connected to the building.

The location could not be more ideal. It has direct access to Victoria Station and many attractions are within walking distance. The hotel is beautiful and the room has every comfort from an iron to a Nespresso machine. Rooms are serviced daily by discreet and efficient staff. I found the room to be quiet despite being in a busy part of central London. As a solo female traveller I felt safe at all times.

I struggled with getting the lift to work as it had a faulty button and at one point it was the only lift working.