I stayed for three nights. There are local shops and restaurants nearby, but nothing fancy. Which was fine with me. Staff is friendly and gym and rooftop swimming pool is great for the hotel price range. As I have rented a car for the time of my stay I was flexible where to go. If you order a taxi via OTAXI or Yango (the Omani equivalent to Uber or Bolt) then don’t use the Hotel destination for pickup as they offer you only luxurious transport options. Set the pickup pin nearby and you get all the cheaper options.

The outdoor cafe area could see more love. Bright lights in the evening make it very uncomfortable.

A lovely hotel! It is about 15 minutes from the airport and easy to get most places from here. The breakfast was incredible, rooms comfortable, and staff were very kind. We also ate at the hotel restaurant and the food was great, like Arabic/Italian vines. Our only complaint was the parking! There is side street parking that is not proper (slanted and not marked) or underground parking that is through a car lift. We were in a huge 4x4 rental car and didn’t feel comfortable taking the lift so we opted for the street parking, but the next morning, we couldn’t get out 😡 Took two hours and many kind hotel staff and nearby taxi/tour guides help to get out of our parking spot. MARWAN, the hotel employee who helped us was incredible and we are so grateful for him! Thank you Marwan!

Our only complaint was the parking! There is side street parking that is not proper (slanted and not marked) or underground parking that is through a car lift. We were in a huge 4x4 rental car and didn’t feel comfortable taking the lift so we opted for the street parking, but the next morning, we couldn’t get out 😡 Took two hours and many kind hotel staff and nearby taxi/tour guides help to get out of our parking spot. MARWAN, the hotel employee who helped us was incredible and we are so grateful for him! Thank you Marwan!

Pool is heated, and good gym. Beds, shower and room overall are comfortable and the shower has good pressure. Blow dryer, slippers and robe upon request. I found everything spotless clean and wifi worked perfectly as I am remote working. I didn't try the breakfast. Staff is also attentive.

It's not really close to any of the tourist attractions within walking distance. By car/taxi everything is close. If you order a taxi, use the Otaxi app, much cheaper than getting a cab around. The restaurant is pricey because they add tourist and municipality tax that restaurants outside hotels are not required to include.

Th staff that handled the situation with the manager

The manager (Mr Nelson) who made us feel unwelcome while checking in for the 3rd time in a week. He was rude to us and wasn't able to give us rooms the rooms that we asked for.

The location.

It was dirty under the bed. We also found a needle under the bed which was dangerous for my toddler.

The location of the hotel was great. Shopping malls were handy. Taxis available whenever you needed. Two places to eat, a cafe and a restaurant within the hotel. Both were very nice. Very modern building with modern conveniences. Beautiful pool and gym on the top floor (not that I used them). Rooms were large and very comfortable. Very good value for money. Would highly recommend this hotel.

Communication could have been better. My room was cleaned the first morning (without asking) and not the second morning. Apparently only clean when requested!! Lack of toilet paper. Requested a backup roll but was not forthcoming. Bill was not explained properly. Lighting could have been better. Asked for assistance regarding lighting and was told someone would come but didn't happen. Would not let this deter me from a further stay.

Comfortable. Good location. Close to few main spots like Mosque and Royal Opera. Has a automated cab/taxi kiosk inside. Rooftop was nice. They let us keep our luggage for a day after checkout.

I really enjoyed my 2 night stay at this property. Everything was in the point. The staff were friendly and prompt .The room was spacious and cozy with a beautiful view over the mountains. Also the location of the hotel is convenient for the guests .There are two shopping malls which are about 5 minute walk away from the hotel.

All was amazing.

Modern, clean and well maintained hotel. Everything you'd expect from a hotel- nothing less, nothing more. The room was air conditioned and equipped with 2 bottles of water (daily). Traditional coffee and sweats provided in the lobby. In the proximity of couple of shopping malls, some good restaurants and a supermarket.

Using the otaxi app to call a taxi (similar as uber), sometimes it is not possible to specify the hotel as the pick-up location. That is, it is possible, but only with Luxurious selection of vehicles, which are much more expensive. However, it's possible to exit the hotel and specify pick-up location just next to it. Other than that, air-conditioner can be a bit loud in the night, but that's just nitpicking and doesn't affect the overall very pleasant stay in this hotel.

Cleanliness was very good. Big and comfortable bed, big bathroom with all toiletries you'll need, including a proper hair dryer. Breakfast was good, all types of eggs freshly made for you, diverse bread sorts and fruits. The pool area is small but clean, enough for a swim and gym is well equipped. The parking elevator is a cool experience though.

The living room of my suite was a bit simple, no decoration and the furniture looked cheap, especially couch and coffee table. TV's are no smart TV's and they are a little small so I wouldn't recommend to book a suite. Basement parking will be hard for big cars such as Nissan Patrol, Land Cruiser, etc. as you will need a few attempts to get around the corners. For me driving a compact SUV it was manageable.