Excellent, spacious executive suite. Lovely, large bathroom. All very clean. Beds and pillows were very comfortable. Aircon worked well and the room smelled lovely. Good wifi connection and TV reception.

Was a little disappointed that the car accommodation for the room was not in front of our room. With so many people around, I was a little worried about the car which was a hire car and had, even given the travel insurance, a higher upfront excess than our own car. Cars were backing out, kids were running, balls were bouncing. The car was ultimately fine but we couldn't see it from our room so were a little nervous about what we might find each morning. It was certainly not the fault of the hotel but the ignorant people who turned up next door at 10pm allowed their children to play and scream loudly and relentlessly until midnight with no consideration to anyone else in the complex. You can't legislate against bogans.

Large rooms, quiet environment, clean. minibar drinks/snacks complementary (although we paid a premium price for the room due to the generations in Jazz festival being on). Shower/water pressure was good.

I wasn't expecting a housekeeping service, so that was a bonus. However would have been good for that housekeeping (made beds, replaced towels) to also check and replace the two empty toilet paper rolls (we had to go out and find a place to buy some late at night when there were no spares in the room either), and to wash the empty tea cup on the bedside stand. It wasn't a problem at all to do it ourselves, but it was unusual for a housekeeping service and detracted from their effort with the bed right next to it.

The room was very spacious, new and very modern. Had all the comforts you need in a room. Pillows were great!

-There was a high pitched noise you could hear from bedroom when the shower was on. I think this was due to where it is positioned to devide the bedrooms and lounge. - Didnt know that the restaurant was closed. Would have been nice to know this and given suggestions where to go given it was Easter and places didnt open early for something to eat. - Although a beautiful room, $330 a night for room only and no other facilities is a bit much.

Clean, modern, and comfortable accommodation. The beds were so comfortable and just what we needed after a long trip. The room has been beautifully renovated & has everything you need.. We had a great stop over for one night (and woke up refreshed and well rested!). We also had an amazing dinner at the Presidential Restaurant (only a few steps from our room). The staff onsite were exceptional & deserve an acknowledgement. My husband forgot his wedding band in our room and realised after we were 3 hours down the road. The hotel manager, Ravi, was so professional in ensuring the ring was returned to us in a timely fashion. We can not thank the team for their honesty and assistance. This is just a reminder that there are still amazing and honest people in the world. Highly recommend this accommodation, and we will definitely stay here next time we pass through Mount Gambier.

I have moved to Presidential from The Commodore (expensive and noisy hotel). I stay here at least 10 times a year, room this time was OK . The picture was not the room I got. My room was dark, brown, and old (clean but not good enough)

I feel that if you are staying for 3+ nights one of the upgraded rooms should be a given.

The rooms were nice and could see that they had been updated recently. The bed was good, but the pillows were Terribile, maybe replace the spare ones with softer ones. The unit was very clean and tidy. Disappointing that the Wi-Fi was not working on the night that we stayed. Never rate a book by its cover - would be nice for you to upgrade the outside to reflect what has been done on the inside.

As above - the pillows are very bad, uncomfortable and hard as rocks.

Was located near work. Comfortable with well-appointed bathroom. Large spaces. Good bed. Very clean. Staff were patient, attentive, hospitable and very supportive.

Found it strange that the desk had no direct power point (was jammed next to the wardrobe around the corner) required to draft reports at the end of each day. Wardrobe was very small - had business clothes that needed to hang. TV was not viewable from the bed. No heating in the bathroom as weather was a cold and damp at the time.

very roomy, clean and comfortable room much bigger and better than rooms in comparable motels. will stay here again next time. right next door to a shopping strip with food outlets and late-opening pharmacy.

reception closed up early and even though we arrived on the dot of advertised closing time they had long gone and we had to ring the night bell and wait.

Convenient location; good room size, clean with good shower.

Bed was ok, but could be larger for the size of the room and softer pillows (or a variety of soft/hard) would definitely help. Lighting should be improved, especially near the wardrobe, which is very dark. Room decor is quite old fashioned. Power points with USB charging ports are standard in most hotels these days - low cost, high convenience for an up-to-date guest facility.

We were very impressed with the facilities, especially the spaciousness of the room. There were only 2 of us but we booked the larger family room and loved the separate lounge area and extra TV.

I had some trouble with the water pressure in the shower as the shower head is set very high on the wall so by the time the water hit my head the pressure was very hit and miss. Water was lovely and hot though!