The hotel was beautiful inside specifically the bar area, the way to the restaurant and pool area. The staff at the lobby, restaurant and pool were gentle and kind. The food at the restaurant was delicious and we were given by courtesy 3 cocktails which was really cool. We were given a special attention when we checked in with a specific receptionist. The location of the hotel next to beach is fantastic and you can enjoy the service of beach chairs included with it. The hotel is pretty closed to the Ocean Drive by walking distance. My brother was allowed to bring his dog to the room without issues. We were allowed for a late check out up to 30 minutes later.

As we have 1 baby there was not a place where we could warm her food up - not even in the restaurant apparently. I think the size of the room was a bit small to have 2 double beds. The cleaning of the wrong was not good as one day they forgot to restore the toilet paper and it looks the floor had some dust and some things from the previous day without being removed. The water in the pool did not have the best temperature as I think it was a bit cold for our taste.

Excellent location. Clean and comfortable room. Some very friendly staff. Lovely pool and beach area. Good value for money. Dealt with a very helpful staff member on day of checkout - catered for luggage being stored for later flight and arranged cheap taxi transfer to airport. Would definitely stay here again.

Had to request clean towels EVERY day! Were quick to deliver them to room most times. 5 paying guests in our suite but only 2 complimentary sun loungers on the beach - $17 each for the other loungers each day. Spoke with a lady at the concierge desk about booking a trip to the bahamas - she was to forward information to us but never did.

Great location. Very clean room and entire hotel. Nice beach, umbrelas and staff on the beach. Great hotels surrounding, suitable changing room at the entry of the hotel.

Loved the location, the hotel facilities, very near to the beach which had good service . Confortable bed and pillows . Quiet hotel. Nice staff. I higly recomend and hopefully stay there again.

To pay for the umbrella at the beach which is not included on the resort fee. Sometimes they didn't refill the complementary coffee capsules and the 2 bottles of water but when requested they imediately attended. Nothing to prevent us from coming back.

HOTEL IN AN EXCELLENT LOCATION , WALKING DISTANCE TO MIAMI BEACH CONVENTION CENTER/ART BASEL AND MANY RESTAURANTS. HOTEL IS BEACHFRONT , THE BAMBOO PASSAGE TO THE BEACH IS BEAUTIFUL. RECEPTION TEAM VERY FRIENDLY AND EFFICIENT. RESTAURANT STAFF GREAT. VALLET IS EFFICIENT.

THE BEACH SERVICE IS NOT VERY FRIENDLY , THE LOCAL STAFF INSISTS THAT YOU CANNOT MOVE YOUR CHAISE EVEN WHIT AN EMPTY BEACH WITH PLENTY OF SPACE. THE HOTEL SHOULD REVISIT THIS STRANGE POLICY.

the beach access and chairs are amazing, the staff working on the beach is some of the best!! they came around every hour and adjusted our umbrella so i didn't get sunburnt, which as a pale person as so nice! the location is also ideal if you want a little bit of south beach but also want a calm experience!

the rooms are a bit sterile but its clean and we spent all day at the beach so it didn't matter. the elevator was broken so we took the stairs we were on the second floor so it wasn't a big deal. paying $25 for a mojito on the beach is pretty high but i think its the same everywhere

Excellent location with plenty of bars, restaurants, and shops nearby. The beach right in front is great! The bed and pillows are very comfortable, and the shower is excellent. The front desk staff, parking, breakfast, and pool services were all good.

The listing says the hotel provides free bikes, but that's not true. They showed us two old, broken bikes, which was very disappointing. The breakfast was good, but I expected more options from a 5-star hotel. The room had poor lighting, which really bothered my girlfriend when she was doing her makeup. The beach service was okay, but a bit slow, and the umbrella rental was very expensive. The parking was also very expensive.

The rooms were spacious and clean, the beds were comfortable, and the staff friendly and helpful. The meal portions are big and the food is delicious. The hotel was properly cooled and well maintained.

One elevator out of order resulted in very long waiting times for the remaining elevator. The shower floors are dangerously slippery. There were no bicycles available, contrary to what was offered. Also, later in the day, there weren't any pool / swimming towels available. Slow service in the restaurant (in the evening) - supposedly due to a staff shortage - resulting in extremely long waiting time for drinks and service.

walk in glasses for n shower, with rain shower head and plenty of hot water. free beach lounger, umbrellas and towels for beach and pool. Sitting on sofa, in most Relaxing space along boardwalk, overlooking ocean while surfing free internet, with music pumping streams.

buffet at breakfast- just so so! Ran out of eggs, pancakes, home fries, and staff said it will be out in 12 minutes which was too late. We had fruit and yogurt and granola bowl.

The location is great and right on the beach. It has a nice pool and beach access. The sunbeds on the beach are free (or included in your destination fee) but you have to pay for the umbrella. The hotel has F&B service on the beach so you can easily enjoy the whole day on the beach. The rooms are nice and simple decorated and there is no shortage of towels and beach / pool towels. Walking distance to South Beach and Lincoln road. If you book without breakfast, there is a little coffee and croissant place in the lobby where you can have a bite if you are not into a full breakfast but prefer just a coffee. Staff is very friendly and helpful!

The doors in the hallways of the rooms make lots of noise when closing so during the evening when one wants to sleep, it can be a little noisy. Also, there are hotel construction ongoing left and right of the hotel. However, there was not a lot of noise from it when we were there but it is not a nice view when you look out of your window.