Rooms are a good size with huge windows, AC worked perfectly, Staff are excellent, especially the lady in charge of the breakfast area, she does the layout to perfection every time.

We really could have done with a fridge in the room as we were staying for 3 days, TV was out of action in the public areas so had to get cabs to town to watch the football & rugby which was a shame and an expense we could do without.

The beds were comfortable and the air conditioning was very effective. The pool and jacuzzi were good.

The bathroom is in need of attention. Rusting and mildew in places. We ate in the restaurant and some items marked as gluten free are obviously not. The staff also admitted that the fries are cooked in the same oil as items containing gluten. The prices in the restaurant and bar are high.

Stayed at the hotel a lot and have returned on multiple times whilst my partner is visiting from the US. (I live in Peterborough but don’t have much room at home!) the staff are always super friendly and accommodating - love the bar staff too, make the best passionfruit martinis!

The hotel has introduced a car parking fee of £15 a day since the last time i stayed (Christmas 2024) which adds up when you’re there for several days! I did think it was a little cheeky just as there is nothing really to do in the area (asides a pub and Nene Park) and unless you want a long walk, the hotel is not walking distance to Peterborough city centre. I understand a fee for hotels actually located in Peterborough town where everything is less than a 5-10 min walk, but i did think it was a bit much for the location, and it has unfortunately potentially swayed me from staying there again - as i could stay right in Peterborough town for the same price

Comfy, quiet room in pleasant near-to- woodland setting. Friendly reception staff and other guests. Nice large, modern reception area and plenty of parking. Pleasantly surprised with Peterborough city centre in evening with plenty of venues for eating out and, likewise, restaurant in hotel also seemed well-used and welcoming.

Nothing, handy for overnight stay. All was fine.

The staff both at reception and in the restaurant at breakfast we're really friendly and helpful. The breakfast was great too.

The room had a brown stain on the back of the bathroom door which looked decidedly unpleasant (room 129), and the bathroom flooded as the seal between the shower door and shower over the bath leaked. I was also really disappointed with the lack of tea and coffee making facilities in the room. There were no teabags at all and not enough milk to last 2 nights as you always need 2 if those sachets per drink. These are basic requirements for any traveller so not providing these is cost cutting gone mad.

Very conveniently located hotel, just outside Peterborough. Good size rooms, very comfortable beds, decent bathrooms with shower gel, shampoo, conditioner and nice body lotion (only the shower head could have been nicer). Great breakfast with loads of choice. Dinner was very enjoyable with good selection, and very appreciated that one can reserve a table anytime for the half board meal. Good gym facilities and nice studio. The staff is extremely friendly and approachable. Recommended

You need a car to reach the hotel and the £15 a day, well explained online, still feels a bit unnecessary. The swimming pool and the changing room especially don’t feel up to the rest of the hotel standard. We had half board and had £45 to spend every day (excluded drinks). However, there seemed to be a bit of confusion between when one can use the daily food allowance (all in one at dinner or for other snacks throughout the day too).

Staff were welcoming and polite. There was an issue when travelling up where central reservations told us the booking had been cancelled. They put us through to the actual hotel, who were reassuring our room was still booked. When we checked in, we had been upgraded and had access to the mini bar. The room was spotless and comfortable, and we were able to check out late as signed up to their loyalty scheme. Breakfast was good and fresh, and we enjoyed it. We were able to use facilities and enjoyed a morning swim. The standard of cleanliness was high. We enjoyed our stay, and when we go back to visit family, we will use this hotel again.

Nothing

The hotel was pleasant and the staff friendly. Using the gym ,Spa and pool was very small but it was very relaxing. The tall gentleman was a little unfriendly but the other staff later was more helpful. Breakfast was a great selection of choices.

Our room was fine apart from the shower which is dated. Mixer tap was hard to regulate and this meant that the temperature of the water wasn’t quite right. Also shower head too small. We also was surprised at the cost of parking our car was £15 per day. Staying at any hotel should offer free parking which is the case at other hotels .

We arrived early and the receptionist was so professional and friendly at the same time! She arranged for our room to be changes as the deb was double but I wanted a twin room.( booked through booking.com and I selected twin room but on booking confirmation it was listed as double OR twin. Everyone was incredibly friendly and helpful.

On the check out day we had an incident with the key and had to have it replaced a couple of times but staff was v helpful 10/10. On the same floor there was a room attendant who was dragging a pop up bed and she seemed irritated that I wanted to hold the door open for her and insisted I'd go first and let the door shut behind me... I didn't quite get what was going on, was a bit awkward and when my key didn't work she was v blant and told me to go to reception.. she was definitely having a bad day. Other that that, everyone was great and v helpful , we felt welcomed and will definitely go back for a spa weekend.

Extremely polite and friendly personnel. Room was well equipped for a hotel. There are towels, hairdryer, wardrobe, desk, armchair. Food (breakfast) was excellent, lots to choose from. Swimming pool and sauna were fine. Area might use from a bit TLC but nothing major.

The fact that you have to pay for a parking is ridiculous. I would rather to have this included with a slightly higher price than to need to register my car and pay on arrival. There is no main lightening, just lamps on the desk and next to bed. Too dark!