Position, staff really great, friendly couldn't do enough for you . T and coffee in dining area whenever wanted adm we could leave bags on last day then go back and have a coffee before leaving door our home train journey very good.

Room was a little dirty, there were half packet of biscuits and crisps packet behind cupboard on floor obviously fell down from previous stay and not cleaned around. Shower was a little grubby the screen looked like it needed a good clean. The light in the shower was out and had come away from the ceiling. We also had no new shower gel, soap or tea and coffee and we had 3 nights 3 mornings. Bed/ mattress I would say was old springs a little pokey and sank in the middle.

This is a great value for money hotel, clean and in good location. Nice breakfast and a friendly all-female staff providing the 80s atmosphere complete with Boney M blasting in the breakfast area.

Clearly, this hotel needs refurbishing, but it is clean. The paper-thin walls and squeaky floors make you hear everything around. The hotel is located on a very busy road so the rooms facing the road would probably be very unpleasant.

Lovely little hotel, great location and staff went out of their way to be helpful, brilliant shower lots of water pressure and piping hot, room was warm without being over hot and very comfortable. A few marks from luggage handling, but nothing I wouldn't expect in a popular hotel, you cant go round painting walls every day. breakfast was plentiful and could have had more if we wanted, all in all a great time and would definitely stay again.

Perhaps a little more complimentary shower gel / shampoo, but there was enough for what we needed, and I have no doubt if we had asked we could have had more.

The Staff was excellent! Very friendly, they went out of their way to help us! Thank you! The food was excellent! Beds were comfortable and clean. There were elevators! We needed those. Thanks!

The bathroom was a little small for me, mainly the shower cabinet. And the soaps and shampoo were small and barely enough, but we managed. The neighbors were too loud the last night, they were partying till 3 am.

The room was clean and comfortable. The location was great -- it's walking distance to the Museum of Natural History, the Victoria & Albert Museum, Kensington Palace and Gardens, the Royal Albert Hall, and the Kensington High Street shopping area. The room had an ensuite bathroom. Air conditioning and television were available upon payment of a deposit for the remote controls. It's also within walking distance of two major underground stations.

The hotel is older and not fancy, but is very good value for what I paid.

Price - Location - Ease of organising last minute through Booking.com were all the advantages. We had to book at the last minute and this seemed to be the only place that did not raise its rates extortionately to take advantage of us in that situation. We arrived very early but were able to check in with no problem. The lady at check-in was very friendly. The room was fine and nice and clean and had a safe for valuables. We were able to look out of the window at the local wildlife in the gardens. Tea & coffee making facilities were very welcome on a soaking wet weekend in London! Location is really handy for Natural History Museum. There is a Pizza Express 1/3 of the way back from NHM also!

Room was quite small; it didn't matter to us for what we needed it for, just be aware this is not the standard room size of a modern hotel. The guy at reception in the morning could have been a little more friendly/helpful; when I asked for a taxi he said I could flag one down outside. But since it was very early Sunday morning it turned out none were passing.

The staff was absolutely amazing, such lovely people! You can tell they like their job and they all were so kind and nice! Thank you so much! The room service was there every single day and it was neat and clean. The soaps and shampoos were checked and if required replaced. The breakfast room was super light and really nice, with some chill music in the background. The breakfast was good, not a buffet, but refills were brought asap, always with a smile, by the lovely ladies working there. You could get coffee, tea or hot chocolate, a hard-boiled egg and a variety of jams to go with your toasted bread or just put ham and cheese on it.

The bathroom was really really small. As an 1,80m person, i could barely close the door when sitting on the toilet or bend over the very low positioned sink. In the room itself, there was enough room to place some luggage on the floor, but not much more than that. It was manageable but could have been better. Also the beds were a bit uncomfortable and taking their toll on my back. But that might also be a combination of the many walking tours we did while staying here... ;)

After staying in 4 similar hotels,Oliver rated about 85%, 2 Had fantastic breakfast included, Oliver breakfast was fast, clean, etc. but was plain and unappetising other than that very OK

As above

London hotels are currently very busy and becoming very expensive. I stayed at the Oliver late last year and was fortunate to book a room last week for a one night stay in London for just over £ 100 including breakfast. The hotel is easily accessible close to Earls Court tube station and there is a huge Sainsburys just 150 yards east on the Cromwell Road. I discovered a small Sainsburys just across the road, a couple of minutes from the tube station. I needn't have bothered with either as breakfast was included. Staff were all friendly and helpful and I was able to check in at around 2 pm, returning much later after business meetings. Re-assuring to find decent and comfortable accommodation at a reasonable price. Thank you Hotel Oliver.

The biggest asset of this hotel besides its location is its STAFF!...Courteous, understanding and ready to help you....like relatives!...They provided the room before time so that we can get some medication...truly very nice persons pleasant to stay with! Very generous breakfast and airconditioned room.

With a little cosmetic refurbishment the room would look more colourful and bright!