It was very nice

The Wi-Fi is very slow and also can we have carpet in the bathroom

I checked in later then expected but I called in and confirmed The lady who has on duty made a follow up call just to confirm if I was still coming(which really gave a good impression that as guests we matter) When we arrived everything in our room was in order. And the staff went an extra mile to assist when ever we needed. Our door kept on jamming and it couldn't close at times and when ever we reported they assisted promptly.

I loved everything but if you can include soap dispenser on the bathrooms that would be great. And if you can add maybe a mat on the bathroom

Location was perfect as I was attending the "Universal Prayer for World Peace" at River Range Ranch in Verulam. Your prices were very affordable. Your Hospitality and welcome was good. Ms Rumain and Ms Rogini were great hosts. Rogini and her staff went out of their way to make our stay as comfortable as possible. Beverages and the tasty treats as compliments to the vegetarian and vegans from the Host and Team is sincerely appreciated especially to those attending this Peace Prayer. Well done to Regal Inn and their Team. Your motto " Love All, Serve All" certainly bore testament in every sense of words. Thanks and Blessings Vijay and Kevin Pillay Pietermaritzburg

Highly recommended 👌 👍

The hotel was centrally located in Umhlanga and not too far away from the beach. The staff was very kind and allowed me an early check in. The room was clean and begging and towels were equally fresh and clean. Bathroom was also clean. The room was cleaned and refreshed everyday. The wifi in the room decently fast. There was complimentary tea and coffee in the room. There was an easily accessible ironing room, which was quite helpful.

My room unfortunately had several aircon systems outside and struggled to fall asleep because of the noise of the machines.

The staff was very friendly & very helpful. The location is superb. A walking distance from Gateway Mall. A short drive to the beach. Convenient shopping areas & plenty of restaurants. Whenever I'm in Durban that's where I'll stay again. Overall, it was amazing.

There's no phone in the rooms to contact reception. And the wardrobe space is only sufficient for one person & there's no bar fridge in the rooms.

The hotel is very fancy and contemporary, smells fresh and clean, and has beautiful calming color themes. Beds are comfy, breakfast is great and staff are friendly.

The coffee shop/bar/restaurant was closed before 9pm and there was no room service, so we didn't have a place to chill but this wasn't a deal breaker. The bathroom door couldn't close, we had to use a towel to jam it closed. But overall still loved the stay.

Great value for money. No frills kind of hotel. Basic but tasty breakfast. Clean rooms. Comfortable bed. Not noisy area.

Limited parking in premises. I had to park on street, but it looked like there was armed reaction guarding the cars outside overnight. The WIFI in my room was poor. I was right at the end of the floor. Very limited TV channels - No 24 hour News (BBC, ENca etc...)

I was not impressed on breakfast coz I was hoping for a buffet. Waiters were excellent in their service. We didn't wait for long. Your linen was super clean. Ironing board and iron in the room will also be appreciated.

A bar fridge in the room will be appreciated. Going to the next floor to do ironing. At least each floor must have it's ironing area if it cannot be provided per room.

Staff friendliness and cleanliness of the entire area. We arrived a few hours before check in time. We were so tired after traveling from Johannesburg but the lady, I did not get her name, was so understanding that she arranged to have the room ready for us immediately and allowed us to check in. We needed to shower and change to attend a funeral. She was absolutely amazing and we are most grateful to her.

No bar fridge and hair dryer in the room.

It's affordable, very clean and closer to alot of things but the only reason why I always book this hotel is the kindness of the staff. It doesn't matter who is working when I check in or out, everyone is always very warm and welcoming. They are always willing to assist and very patient, big up to the team at the reception.

Nothing honestly!