1,374 reviews
From
$8414 Palm Boulevard, Durban, 4001, South Africa
1,374 reviews
1/66
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Welcome to the Protea Hotel Fire & Ice! by Marriott, where modern comfort meets a dash of South African flair in the vibrant city of Durban! Located at 14 Palm Boulevard, just 9.6mi from the bustling city center, this 4-star haven is your ticket to an adventurous getaway. Starting at an unbeatable price of $84, you can enjoy a thrilling stay that expertly intertwines relaxation and fun, with plenty of amenities to keep you entertained!
Dive into a world of excitement with access to a water park (for extra charges), or lounge by the outdoor swimming pool. If you're in the mood for something a little more laid-back, grab a cocktail at the bar or catch a live musical performance free of charge. Feeling a bit more active? Head to the fitness center or take advantage of the nearby golf course (at additional cost). Each morning, wake up to a delightful breakfast that’ll fuel you up for the adventures ahead—after all, exploring is hard work!
With over 1,767 glowing reviews, guests can't stop raving about the fantastic service and vibrant atmosphere at the hotel. Enjoy the convenience of free WiFi, 24-hour front desk service, and the luxury of air-conditioned, non-smoking rooms. Picture this: chilling in your room while gazing at stunning landmark views, or basking in the sun on the terrace after a fun-filled day. It's all at your fingertips at Protea Hotel Fire & Ice! by Marriott—where the only thing missing is you!
At the Protea Hotel Fire & Ice! by Marriott, dining is a delightful experience that delights not just your taste buds but also your senses! Head over to our family-friendly and modern Restaurant #1, where you can indulge in a variety of inspired African and local dishes. It's the perfect spot to savor a delicious meal after a day filled with excitement! Don’t forget to fuel up at the Breakfast Room in the mornings, which is just the breakfast buffet you need to get your day started right.
But that’s not all! You’re also in for a treat with the assortment of room types available. Whether you’re traveling solo, with that special someone, or with a group of friends or family, there is a setup for everyone. From the spacious Apartment accommodating up to 10 adults to the luxurious Presidential Suite neatly fitted for two, each room is a showcase of comfort and style. You’ll feel like the king or queen of the castle as you sink into plush bedding after a thrilling adventure, dreaming about the day to come!
Speaking of adventures, why not explore all that vibrant Durban has to offer? With every stay, you have the opportunity to make unforgettable memories, exploring the market stalls, pristine beaches, or enjoying thrilling excursions nearby. Whether you’re kicking back at the pool, trying out the fitness center, or simply sipping cocktails while soaking in the vibrant surroundings, Protea Hotel Fire & Ice! by Marriott is the ideal base to explore everything that this lively coastal city has in store. Your adventure awaits—let’s make it one to remember!
Closest airports
Virginia Aerodrome
3.3miKing Shaka International Airport
8.2miPieter Maritzburg
40.6miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Kitchenette
Landmark view
Elevator
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 9 photos
Apartment, 2 Bedroom
2 Twin Beds
1 King Size Bed
795 sqft
Landmark view
City view
Kitchen
Private Bathroom
x10
+
x6
More details
Consists of 2 bedrooms. Includes kitchen counter with sink, microwave, fridge and balcony.
Show 8 photos
Bi-Level Loft
1 King Size Bed
605 sqft
Landmark view
City view
Kitchen
Private Bathroom
+
More details
Discover the stylish Bi-level Loft Suite offering 603 sqft of space with a king-size bed, kitchen, and a bathtub. Enjoy the convenience of air conditioning and a beautiful landmark view. Perfect for 2 adults and 1 child.
Show 6 photos
Room - 2 Double/King
2 Double Beds
325 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
+
More details
Welcome to our spacious Double Room, perfect for 2 adults and 1 child, featuring two comfortable double beds, air conditioning, extra long beds, and a private bathroom with a relaxing bathtub.
Show 6 photos
Room - 2 Queen
2 Double Beds
325 sqft
Private Bathroom
Bathtub
Flat-screen TV
Refrigerator
x4
+
x3
More details
Two Double Beds Non Smoking
Show 6 photos
Room - 2 Twin
2 Twin Beds
325 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Room, 2 Twin Beds includes 2 single beds 80-130 width.
Show 5 photos
King Room
1 King Size Bed
235 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Guest Room King Bed
Show 15 photos
Presidential Suite, 2 Bedroom
1 King Size Bed
1 Double Bed
1075 sqft
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Room - 1 Bed
795 sqft
Kitchen
Kitchenette
Balcony
Microwave
+
More details
The well-equipped kitchen has a refrigerator, kitchenware and a microwave. The spacious family room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Standard Room
1 Double Bed
1 Twin Bed
x4
+
x3
More details
Room Standard
Executive Suite
1 King Size Bed
Balcony
x8
+
x5
More details
Suite Executive King Bed
Show 23 photos
Bi-Level Loft, King Size, 1 Bedroom
1 King Size Bed
More details
Apartment
1 King Size Bed
x10
+
x6
More details
Apartment King Size Bed
8.3
1,374 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Ridwan
8.2
September 2024
The staff are the friendliest from any other hotel i have been to,from the reception to security and cleaning staff all 5 star,the sheets are washed and replaced daily what is rare and smell amazing,the cleaning staff do a fantastic job,location is brilliant,the 2 bed apartment is spacious and priced very reasonable
The construction at property starts with grinding at 8 in morning and balcony was blocked off whole trip by scaffolding of what im sure is once off but the reason i did not score 10 also consider not charging for parking for longer stays as we are paying already to stay at the hotel
Yusuf
10
January 2025
Location is perfect.. less than a minute walk to gateway and plenty of restaurants around the hotel. very welcoming staff from parking to the reception to cleaners . .booked a family room which was absolutely comfortable..huge bathroom with tub &shower ..beds are comfy....Aircon works too good....didn't have breakfast but my son who booked the loft on the 7th floor had enjoyed the breakfast...his room was amazing...suitable for 2 people.. we enjoyed the pool as well as the gym ..overall an excellent stay and we will definitely be back...ideal place to just relax unwind....a bit noisy on the weekend because of the club but nothing serious if u hv the door closed....
Would hv loved the breakfast the experience but it was unaffordable.... Family of 4 to pay 225 per person It should be included in the room rate..
Krokodile
10
April 2024
Opposite gateway. Quick check in. Very friendly staff. Safe location. Spar supermarket close by (nedbank building). Little kitchenette ideal. Aircon in main bedroom (other room in 2 bedroom apartment had no aircon)
Choose rooms not facing gateway as from fri to sun it can get noisy. Had to buy my own dishwashing liquid and sponge. When I told the hotel, they said the cleaners will wash so not needed. But it's needed if there are only a certain number of cutlery and you want to drink tea again or not have the dishes smelling. A little rug under or by the bed would've been perfect. Floor too stark.
Ntombizodwa
10
January 2024
The hotel is taken good care as the furniture finishing is beautiful, both pool area are to die for. The bar and the breakfast area is so refreshing. First our checking in was amazing, Lihle assisted us to check in and she has been amazing from the first day we met. Then while we were waiting to be taken to our room then we met Isaac who was so accommodative for the Christmas lunch that we didn’t book for.He explained everything in details and how it will work. We then met Isaac again for breakfast on our second day, he made us feel at home. We then met the whole crew which is lungi, Nontobeko and NKanyiso who gave us a 10* service daily. I would call in the morning to speak to Nontobeko for my daughter’s porridge, with no fail it was prepared nicely. I love the fact that there was a play area for the kids while we eat…lungi would watch the kids and play with them. I have never been treated like a queen in any vacation. I have traveled internationally and this kind of service is rare to find. The whole team has so much care for individual guest and ensuring that our stay is amazing daily. My kids even asked on why is the hotel a 4 star and not a 5 star as the service is amazing.
Nothing. My 10 day holiday was amazing
Omphulusa
10
September 2024
The staff was very welcoming, informative, and friendly. Whenever you ask for assistance, they are very quick to assist. Kids friendly, my family really really enjoyed being there.......ohhh not to forget the breakfast it was always wow!! Value for money
Nothing I can say I didn't like which is a big deal, but suggestion would be; it would be much better if the restaurant menu have some pictures to be bit informative about what a person is ordering and foods allergies to that effect
Marama
9.1
December 2022
Everything went smoothly, but they needed to monitor the cleaners because they didn't do a decent job; they only cleaned the bathroom, not the rooms.
they needed to monitor the cleaners because they didn't do a decent job; they only cleaned the bathroom, not the rooms.
Tshidi
9.1
October 2024
The breakfast servings were exceptional. Great location. Very clean rooms. Guys the shower was outstanding, the water temperature and pressure is something to study, great experience.
The cleaning service, they took forever to clean room. We left the room around 10:00 came back around 15:00 and they were still cleaning.
Imraan
10
February 2024
The cleanliness was amazing. The rooms have the right colours to make it feel airy, spacious and not gloomy. The bathroom is excellent. The staff were the best 👌. Really amazing hospitality and service. They greeted me every morning and evening, by name, at reception. The pool area is so relaxing and chilled with waiters at your service. Excellent excellent place to stay at.
I didn't like that I didn't n extend for another weekend. That's how great my stay was here. Nothing to dislike here.
Kenneth
9.1
March 2023
It's a 15minute ride to the airport and the location is near many shops and malls and a short drive to the beach in Umhlanga. Great breakfast too!
Diamond
8.2
October 2022
Staff was friendly and informative,the place is located in a best area,it's near everything,food was good and breakfast even excellent
Sweeping of floors is not done(full of sand) as we were from.the Beach and even the following day it was the same and toilet brush is really needed guys please
Airports
Virginia Aerodrome
3.3miKing Shaka International Airport
8.2miPieter Maritzburg
40.6miAirports
Virginia Aerodrome
3.3miKing Shaka International Airport
8.2miPieter Maritzburg
40.6miAttractions
Umgeni River Bird Park
6.5miMoses Mabhida Stadium
7.6miDurban Golden Mile
8.9miDurban Botanic Gardens
9.1miKwa Muhle Museum
9.3miDurban City Hall
9.4miDurban Indian Quarter
9.6miJuma Mosque (Juma Masjid)
9.7miVictoria Street Market
9.7miDurban Playhouse Company
9.7miUshaka Marine World
10miPhansi Museum
11.5miValley of a Thousand Hills
18.5miRestaurant #1
Cuisines
Ambiances
Breakfast Room
Cuisines
Ambiances
Location
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Kitchenware
Kitchenette
Landmark view
Elevator
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by stairs only
Visual aids (tactile signs)
Wheelchair accessible
Activities
Golf course
Happy hour
Live music/Performance
Nightclub/DJ
Water park
Bathroom
Additional bathroom
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Kids' meals
Packed lunches
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Airport shuttle
Shuttle service
View
City view
Inner courtyard view
Landmark view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Private parking is available on site (reservation is not needed) and costs ZAR 65 per day.
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Visa,
Diners Club,
Mastercard
This property does not accept cash.
What's the check-in and check-out schedule at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, we have arranged the check-in post 02:00 PM and the room should be vacated by 11:00 AM.
Is there parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Yes, there is convenient on-site private parking available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, and it's only R65 per day. No need to worry about reserving a spot!
What's the nightly rate at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers accommodations starting at $84. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What are the room types available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
The hotel offers a variety of room types including suites, twin rooms, double rooms with different bed configurations, and apartments. The rooms can accommodate 2 adults and 1 child, with bed sizes ranging from double beds to king-size beds. Smoking is not allowed in any of the rooms, and the sizes range from 237 sqft for a standard king room to 797 sqft for a large double room or a two-bedroom apartment.
Where can guests find entertainment in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
At Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, guests can make the most of their time by enjoying a variety of leisure amenities. They can relax and have fun in the outdoor swimming pool, or take advantage of the water park for more excitement. For dining, guests have the opportunity to savor delicious meals at the onsite restaurants which offer African, local, and grill/bbq cuisines in a family-friendly modern ambiance. Additionally, guests can unwind with a refreshing drink at the bar. Those who like to keep active can utilize the fitness center or explore the nearby golf course. With the 24-hour front desk and room service, guests can ensure that their needs are taken care of around the clock, making their stay even more convenient and enjoyable.
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool for guests?
The hotel has one outdoor pool available throughout the year.
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have on-site restaurants?
Yes, the hotel has two on-site restaurants: Restaurant #1 and Breakfast Room. Restaurant #1 offers African, local, and grill/BBQ cuisines, while the Breakfast Room has a family-friendly and modern ambiance.
Which payment methods are supported by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
Unfortunately, cash is not accepted at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. However, guests can make payments using Mastercard, American Express, Diners Club, or Visa.
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