3,759 reviews
From
$526-8 Palm Boulevard, Umhlanga Ridge, Durban, 4320, South Africa
3,759 reviews
1/66
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Nestled in the vibrant Umhlanga Ridge and just a breezy 15.3 kilometers from the bustling heart of Durban, the Royal Palm Hotel is your ticket to an unforgettable South African escape. With prices starting from just $52, this 4-star gem invites you to unwind in a relaxed atmosphere that perfectly balances comfort with plenty of fun. Enjoy a delightful breakfast as you prepare to explore the nearby beaches or hit the local golf course for a round under the sun!
Step inside and let the warmth of this hotel envelop you. With 3,358 glowing reviews, guests rave about the spacious rooms featuring air conditioning, balconies, and kitchenettes – your own little sanctuary after a day of adventure. Amenities like a steam room, sauna, free Wi-Fi, and a private beach ensure you can kick back and soak up the serene surroundings. Plus, whether it’s dining at the hotel restaurant, indulging in spa treatments, or grabbing a cocktail at the bar, the Royal Palm has something to tantalize every taste bud.
Families will appreciate the babysitting and child services, while business travelers can utilize the onsite meeting and banquet facilities. With a 24-hour front desk to assist with all your needs, and free parking available, you'll have everything at your fingertips. So why wait? Pack your bags and get ready for a fabulous stay at the Royal Palm Hotel, where comfort meets fun in the sun!
At the Royal Palm Hotel, your culinary experience is taken up a notch with the on-site restaurant, THYME@ROYAL PALM. It tantalizes your taste buds with a menu that blends local flavors with international favorites, ensuring there's something for everyone. Picture yourself indulging in a sumptuous meal after a day of sun and adventure, paired with the perfect drink from the bar. With ambient lighting and a friendly atmosphere, dining becomes more than just a meal; it’s an experience to be cherished.
When it’s time to unwind, don't miss the spa treatments that await you—think soothing massages or rejuvenating facials that will melt away the stress. After a day spent lounging by the beach or exploring Durban's attractions, retreat to the steam room or sauna to detoxify and recharge. The Royal Palm Hotel ensures that each moment of your stay is devoted to relaxation, creating the perfect backdrop for cherished memories with friends or family.
And just when you think it couldn't get any better, the Royal Palm Hotel accommodates all types of travelers with its diverse room offerings. Whether you’re traveling as a couple looking for a romantic getaway, or as a family with kids in tow, there's a space for you here! You can choose from the spacious Penthouse Suite with stunning views that are perfect for sunset cocktails, to the cozy Luxury room ideal for a peaceful night’s sleep. Whatever you decide, the Royal Palm Hotel guarantees a stay filled with comfort, adventure, and a sprinkle of luxury. So why not set the wheels in motion now and book your escape? Adventure is calling!
Closest airports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Bathtub
Show 7 photos
Penthouse Suite, 3 Bedroom
2 Queen Size Beds
2 Twin Beds
1670 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
x5
More details
Luxurious three-bedroom penthouse suite with 1668 sqft of space, featuring 2 twin beds and 2 queen size beds, air conditioning, free toiletries, bathtub, balcony, and private bathroom. Accommodates up to 5 adults.
Show 4 photos
Deluxe, Twin, Accessible
1 Twin Bed
595 sqft
Balcony
Flat-screen TV
+
More details
The spacious twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels.
Show 4 photos
Standard Studio, 2 Twin Beds
2 Twin Beds
550 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
More details
Indulge in a spacious Standard Studio, perfect for 2 adults, with twin beds, air conditioning, and a private bathroom featuring a bathtub and free toiletries. No smoking allowed in this 549 sqft haven.
Show 4 photos
Deluxe Studio, Single Use
1 Queen Size Bed
550 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
More details
Indulge in our spacious Deluxe Double Studio, featuring a luxurious Queen size bed, a relaxing bathtub, and air conditioning. This 549 sqft retreat is perfect for a romantic getaway for two.
Show 11 photos
Penthouse Suite, 2 Bedroom
2 Twin Beds
1 King Size Bed
1100 sqft
Private Bathroom
Kitchenette
Balcony
Bathtub
x4
More details
Show 8 photos
Executive Suite, King Size
1 King Size Bed
2 Twin Beds
700 sqft
Private Bathroom
Kitchenette
Balcony
Bathtub
+
More details
Show 8 photos
Executive Suite, 2 Twin Beds
2 Twin Beds
1 King Size Bed
700 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
More details
Show 4 photos
Deluxe Studio, 1 Bed
550 sqft
Flat-screen TV
+
More details
The spacious studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. The studio features a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Show 4 photos
Deluxe Studio
1 Queen Size Bed
550 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x5
+
x3
More details
Show 4 photos
Family Suite, 2 Bedroom
1 Queen Size Bed
2 Twin Beds
1130 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
x4
+
More details
Penthouse, King/Queen, 3 Bedroom
1 King Size Bed
1 Queen Size Bed
2185 sqft
+
More details
3 Bedroom Penthouse is 2185 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width.
Show 4 photos
Deluxe, 2 Bed, Accessible
Balcony
Flat-screen TV
+
More details
8.2
3,759 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Vimal
9.1
December 2024
I recently stayed at the Royal Palm Hotel in Umhlanga, Durban, and overall, my experience was positive. The room was spacious, neat, and well-equipped with a kitchenette that included plates, cutlery, a working microwave, and fridge. The two bedrooms were adequate for our needs, and the location was excellent, being directly opposite Gateway Mall, which made shopping and dining very convenient. The staff were friendly, and the service was excellent. I particularly enjoyed the breakfast, with the omelette being a highlight.
However, there were a few drawbacks. The room felt a bit old and dated, and the bathroom layout posed a slight challenge for three adults, as there was only one shower, while the other bathroom had a tub. The variety of breakfast options could also have been better. Despite these issues, the stay was still quite comfortable.
Farah
8.2
December 2024
Clean. Spacious rooms. Aesthetically pleasing. Close by for shopping, food and entertainment. Friendly staff. Quiet and private. Room was situated near the lift. Wheelchair friendly.
Lifts take too long to arrive. And is usually full whenever needed. Only 2 bottles of drinking water for a family of 4 in a 2 bedroom apartment. Kettle is very tiny. Had to boil a few times to get full mugs of tea for 4 people. Netflix only worked for a few hours on 1 day and then never worked again on our 3 night stay. Key cards keep deactivating even though it was not kept near a phone at all. Had to visit reception to reactivate it.
Bilkish
8.2
October 2024
Room & Location
I believe that you should definitely consider catering for halal breakfast
Samantha
8.2
September 2024
The room was big and spacious
There was only 1 soap provided. There was only 2 towels provided, for a couple who needed to shower that evening and the next morning. When we requested 2 extra towels, we were told to call when the towels needed replacing and assured that house keeping would be open. Upon using the towels and then requesting replacements, we were told that house keeping was closed, but we were then provided 1 fresh towel for the next morning The kettle did not work or open and we were unable to have tea or coffee.
Jesme
10
November 2024
It was absolutely beautiful, the penthouse was spacious, extremely clean, and just perfect for the amount of people we had… we couldn’t have asked for a better apartment, walking in, this place exceeded our expectation… the reception staff were amazing and soo welcoming…
1) So maybe not a dislike but a suggestion, the property should put up a “no loud anything” after a certain time… it was a bachelorette party so some noise was bound to happen, but I did apologize when checking out, whether or not it was our fault it was the right thing to do… 2) A glass bottle that we brought in, fell and broke, unfortunately there was nothing to clean in it up within the apartment, so we had to call housekeeping, I did understand the lady may have had a long and tiring day but she was less than thrilled and not very friendly with us when we had asked for someone to come up and assist…I wouldn’t hold this against the property maybe we had just caught someone on the wrong day…
Sharon
8.2
November 2024
The staff at reception was very friendly and helpful. The chef was also kind she made something for my son that was not on the breakfast menu because we are Hindu and don't eat beef and pork otherwise it was ok but could have been better.
Location was great its at the Gateway but easier access doors were closed off ad you have to go around the building to get into the parking which was very scary it was dark and very steep and narrow pathway otherwise ok. Breakfast should have a little more options for people who don't eat meat. The tea and coffee was from a machine not great it was just warm water should have been hot cause after adding milk it was cold. The room is open plan no door into the bathroom nad shower which must be looked at.
Victor
10
November 2024
The Royal Palm has an amazing homely atmosphere to it and makes you feel relaxed and comfortable during your stay. The decor is completely unique and has an influence on the comfortable stay. The staff are always friendly and more than willing to assist with just about anything. The buffet breakfast is totally amazing, and you'll never get enough of or bored of the different varieties offered. The Royal Palm is honestly underrated and should be given a 5 star rating. If you are coming to Umhlanga, then I would highly recommend the Royal Palm to you and your family..
Nothing at all
Tsholofelo
10
October 2024
I had a pleasant stay at this hotel, the rooms were very clean and smelling very nice. I felt like a queen, the breakfast, Woow my kids couldn’t wait for breakfast every morning, I stayed for 4 days and we still didn’t want to leave on the last day. Oh I forgot to mention that you walk to the mall, Gateway mall and everything is just outside the hotel, restaurants, decent clubs, kids activities. This is definitely my home when I visit Durban again. The staff were very professional and welcoming, there’s a particular lady, I just couldn’t get her name but wow, that lady is so patient, professional and she really impressed me, she went extra mile in making my stay so beautiful and comfortable. I had an issue with my laundry and housekeeping but she made sure she handled it so well. I really appreciate that❤️she deserves her flowers.
The parking😃yoh I felt like I was doing trigonometry in Grade 11…🤣🤣but nothing hectic, I’ve survived😊
Futhi
10
September 2024
Almost everything, friendly staff, rooms opened and the bed was comfortable. The staff at the reception were welcoming and friendly, they explained everything in detail. Secure parking. Location close to all amenities.
Restaurant staff don't pay attention to customer requests. I placed an order for dinner, 1. My husband's meal was missing, the waiter did not include it. 2. I ordered something with chicken, they made seafood. 3. Ordered Chia latte, they brought cappuccino (mind you, I have negative reaction towards high concentrated caffeine). We ended waiting more than an hour for our full order.
Farah
8.2
December 2023
Property was clean, neat, presentable and aesthetically pleasing. Rooms were comfortable and space and area were relaxing.
1) Netflix was not working. DSTV app was not working. 2) For a family of 4, we only received 2 bottles of water and only 2 of each of the hot drink sachets, sugar etc. 3) Only 2 hangers in the second room. 4) After house keeping had left, our room door was left open. Upon arriving in the evening we noticed the door was not closed. 5) Upon arrival our microwave, fridge and kettle were not working. The maintenance guy had to switch it on on the switchboard. 6) House keeping keeps their trolleys in the middle of the aisles, we had issues getting to and from our apartment to the lifts as we had a wheelchair. House keeping did not move the trolley upon seeing the wheelchair, instead I had to struggle and move the trolley until I could pass through.
Airports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miAirports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miAttractions
Umgeni River Bird Park
6.4miMoses Mabhida Stadium
7.5miDurban Golden Mile
8.8miDurban Botanic Gardens
9miKwa Muhle Museum
9.3miDurban City Hall
9.3miDurban Indian Quarter
9.5miJuma Mosque (Juma Masjid)
9.6miVictoria Street Market
9.6miDurban Playhouse Company
9.7miUshaka Marine World
9.9miPhansi Museum
11.4miValley of a Thousand Hills
18.5miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Golf course
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Fruit
Packed lunches
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
Kitchenette
Microwave
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Socket near the bed
Safety & security
Safe
Services
Wake-up service
Spa
Fitness center
Sauna
Spa
Spa facilities
Steam room
View
Inner courtyard view
From 14:00
Until 20:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
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