The staff checked us in and out very quickly. It was great how supportive and available they are. If I had a question, the staff were friendly and eager to help. The room was very clean, and I liked the Dove hand lotion and Dove hand soap. The quality for the price is such a great value. They provided us plenty of towels to use. I loved staying here, and I would recommend it to friends and family. Avid is definitely a better chain than many I have stayed at.

The Air conditioning unit was a bit loud when I am trying to sleep. It made this strange water trickling sound.

Great value. We enjoyed the 24hr amenities of coffee, water, tea and mineral water in the lobby area It was at a great location with great restaurants close by as well as Walmart and Heb minutes away. Parking is free and it's away from the center of Austin so traffic isn't as bad. Very minimalistic but the room has everything you need. Our room had a tiny fridge which kept our waters cool and ready for the day's activites. We loved that getting to the center was only 20 min away. We would definitely stay again.

The AC didn't cool as much as we would have liked. It wasn't a deal breaker as it was still working. Also, since it's a minimalistic hotel so there's no closet and drawers but there were little cubbies and hooks to hang things in various places around the room. Just different for my OCDness

Room was clean and comfortable. Easy to access. The people at the front desk were friendly and helpful.

The breakfast, when stocked was good. Unfortunately 2 of our 3 days the hot items were left empty and we saw guests frustrated and leave. The room was noisy as we frequently heard the other guests above and next to us throughout our stay.

The Avid standard remains intact for the most part.

Like any good thing, maintenance is important. I've stayed in three different Avid hotels in three different cities, Oklahoma City, Corpus Christi, and now Austin, each had their level of serenity and cleanliness. Avid has a good model, but just like McDonald's, it has to have the same look and feel everywhere. The key to its success is this, maintaining a uniform standard of excellence.

Very clean! One of the cleanest hotels I have ever stayed at. Front desk was really nice and very helpful. Location was great and very easy to get to. Room was fantastic for 2 adults and 2 young kids. Beds and pillows were so comfortable. I will stay at here again the next time we have to be in Austin.

I love how clean it was the ladies at this hotel really do an amazing job at keeping everything clean and organize around the hotel! specially in the breakfast area. I will come back just for this factor.

What I wasn’t fully satisfied with was the interior door lock was not set up properly so my door lock from the inside and I struggle to get in, I had to push the door with my strength to force it to open. (me being a fuller women) This is a concern as a solo female traveler because anyone could pretty much just force the door open if they really wanted to get in.

Very neat and minimalist. The walk in shower is my favorite beside the bed is comfortable to sleep.

To close from the traffic road and noise from cars and motorbikes. In addition, add more breakfast options

I enjoyed my stay. It was clean, quiet and the bed was very comfortable. The area is safe. George was very welcoming and offered assistance should I need anything at all. Breakfast was usual cereal, mandarins, yogurt in addition to bagels with cream cheese and hot omelette--very pleased. I do wish that it had a pool as it was hot as hell outside. Would be a good idea, developers. Thank you!

Nothing

The staff, everyone was so friendly and welcoming! Amazing hospitality & hotel! Myself and my family enjoyed everything!

Everything and everyone was great, no complaints!

Sheree at the front desk was awesome! The room size was great and the beds were very comfortable.

The shower floor could've been cleaner. Also, we needed toothpaste and the sticker on the bathroom mirror showed that the hotel could provide it, and they actually didn't have any.