Character property in a great location in the centre of Frome. We loved the decor and furnishings which were in keeping with the style of the property and had everything we needed in the room for a comfortable stay and there were some nice touches like a cafetiere with sachets of freshly ground coffee and a flask, so that you could collect fresh milk from the bar. Everything was very eco friendly. Staff were excellent, very friendly and helpful. Had a lovely dinner in the hotel bar. Very dog friendly too.

The only slight disappointment was breakfast. The produce and choice were great, but they didn't have 2 items available for the full English breakfast and I would have preferred my toast on the side with some butter as it was a bit dry! We also waited a long time for the food. However, that certainly wouldn't put me off going back!

This hotel is in a great location situated in the town and within walking distance to shops and bars etc, the staff were very friendly and helpful, the room was nice and the breakfast was very good, the courtyard garden bar is great and the is a very good selection of drinks including cocktails, the food is also very good

There are no complaints about this hotel, having stayed in a different butscombe b and b I would say the added extras ie complimentary drinks and mini bar there gave it an added touch although there were some of these included in this stay and this was also reflected in the very reasonable price

Cute and quirky. Nice breakfast and great location.

Mattress was little hard. Toilet was had not been cleaned and had poo stains.

A real little gem ! Lovely warm welcome.. great cocktails , with a mixologist making really lovely different ones to try .. great chef who done us lovely dinners , all with from fresh ingredients & that extra touch , that made them special .. lovely courtyard and a old meets modern interior .. very charming & comfortable.. the staff were amazing & they treated all the dogs with love.

Location. The bath was great too. We found the staff helpful, friendly and personable.

The room needed better lighting. The corridor was noisy. The temperature was overly hot in the bathroom and cold in parts of the bedroom. There was nowhere to put makeup on and drying hair was difficult as the mirror near the socket was behind the TV. A small table behind the bath would have been helpful.

Love our room, spacious & cozy with an amazing bathroom. Greeted with a friendly smile & very helpful staff.

Unfortunately breakfast was the only negative. Not my husbands his was fine & he enjoyed his full English. Mine was plant based & sadly the hash browns were burnt with no potatoes inside them along with so much salt I just couldn't eat them. Sausages very burnt too. So sorry for negative comment but I felt it needed saying. Can't fault the staff as always so nice, friendly & helpful.

Comfortable bed in clean and tidy room. Friendly staff who go out of their way to help you. Really good breakfast, with a wide choice, there was something on the breakfast menu for everyone. And really great real ale in the bar.

The only thing that I could say that I didn’t like, was that I had to park my motorcycle in a public car park(only about 2 minutes walk) as there is basically no parking in public. But I was able to chain it to a security post in the car park, and there was no charge for parking overnight.

The warm welcome of the staff was truly exceptional and that continued throughout my stay…huge shout out to Gemma who is team manager! Also I wasn’t expecting the food to be so fantastic..the included breakfast was of a quality I would expect from a top London hotel

There was nothing I had any issues with however the Archangel is old and has original floor boards which are noisy.

The room was absolutely gorgeous! The roll top bath in particular was amazing and the view from the window made it a gorgeous scene to have a soak and relax. The staff really looked after us and were always happy and greeted us with a smile. Our room overlooked the street below at the entrance of the restaurant, so was a little noisy, but thankfully there were complementary ear plugs which were greatly appreciated.

There were lots of tea options but unfortunately no coffee or milk, which was a shame because there was a cafetière that we would have definitely used if there was. The door handle was also a bit loose, but everything still locked and worked properly!

The staff were really friendly, the food was superb and the wine delicious. My room had the big metal bath which was awesome to soak in, it emptied quite noisily and humorously with gave me a giggle. The toiletries provided were amazing. There was loads of teas, coffees etc - but alas no milk Great choice for breakfast and the coffee was some of the best I have ever had - and I do love my coffee

The curtains were hanging off the pole - I think a prior guest may have been too energetic. There was no milk in the room for a brew - apparently the staff are supposed to provide you with some when you check in but they didn't for me or for another guest that I spoke to. The floorboards are really squeaky, I didn't mind it but some people may, so outside my door on the stairs and in my room it was loud but I didn't mind that.