329 reviews
From
$7710 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa Del Carmen, 77720, QR, Mexico
329 reviews
1/96
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Welcome to Serenity Grand Suites Hotel Boutique, a charming 4-star hotel in the vibrant city of Playa del Carmen, Mexico. Situated just 1.1mi from the city center, this boutique hotel offers a serene escape for travelers seeking comfort and relaxation. Located at 10 Avenida Norte y Calle 40 Norte Mz 150, Lt 20, 21 y 22, Serenity Grand Suites Hotel Boutique is the perfect base for exploring all that Quintana Roo has to offer.
With 329 reviews, this hotel is highly acclaimed by guests who have enjoyed their stay. Starting at just $77, Serenity Grand Suites Hotel Boutique provides excellent value for a range of amenities including an outdoor swimming pool, sauna, air conditioning, and complimentary Wi-Fi. Guests can also indulge in delicious breakfast options and take advantage of services like a 24-hour front desk, room service, and airport shuttle (extra charges may apply).
Serenity Grand Suites Hotel Boutique goes above and beyond to ensure a memorable stay, offering pet-friendly accommodations (extra charges apply), beach umbrellas and loungers for a relaxing day by the shore, and a sun deck for soaking up the Mexican sun. Whether you're looking to unwind in the sauna, enjoy live music performances, or explore the city with ease thanks to the hotel's shuttle services, Serenity Grand Suites Hotel Boutique promises a tranquil and enjoyable experience for all travelers.
Unwind in style at Serenity Grand Suites Hotel Boutique's rooftop pool, available year-round for adult guests only. Enjoy a refreshing swim with panoramic views of Playa del Carmen, making it the perfect spot to relax and soak up the Mexican sun. Whether you're looking to cool off after a day of exploring or simply lounge by the poolside with a cocktail in hand, the rooftop pool offers a serene escape from the bustling city below.
Indulge in authentic Mexican cuisine at Mexik, the hotel's family-friendly restaurant. With a charming ambiance and delicious dishes, Mexik provides a culinary experience that encapsulates the flavors of Mexico. Treat your taste buds to a variety of traditional Mexican delicacies while enjoying the warm hospitality and exceptional service that Serenity Grand Suites Hotel Boutique is known for. Start your day with a flavorful breakfast or unwind in the evening with a memorable dining experience at Mexik.
For added convenience, Serenity Grand Suites Hotel Boutique accepts Visa, American Express, and Mastercard as payment methods, ensuring a hassle-free check-in and check-out process for guests. With cash not being accepted, you can rest easy knowing that your preferred payment option is readily available. Book your stay at Serenity Grand Suites Hotel Boutique today and embark on a tranquil journey through Playa del Carmen, where comfort, relaxation, and Mexican hospitality await you.
Closest airports
Cozumel International Airport
12miCancún International Airport
30.2miRestaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Show 10 photos
Viceroy Residence, 2 Bedroom
1 King Size Bed
1100 sqft
Kitchen
Balcony
Microwave
x8
+
x5
More details
Two Bedroom Viceroy Residence is 1098 square feet and includes a king-size bed 150-183 width plus living room, balcony, desk, satellite tv , and safe.
Show 6 photos
Grand Residence, 1 Bedroom, Terrace
1 King Size Bed
690 sqft
Terrace
x8
+
x5
More details
One Bedroom Grand Terrace Residence is 689 square feet and includes a king-size bed 150-183 width plus living room.
Show 11 photos
Grand Suite, 2 Bedroom
2 King Size Beds
1 Sofa Bed
1100 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
Indulge in luxury and space with a 2 Bedroom Grand Suite perfect for families, featuring 2 King beds, a sofa bed, a private kitchen, and a spacious terrace. Perfect for 4 adults and 2 children, this 1098 sqft suite ensures a comfortable stay.
Show 21 photos
Apartment, 2 Bedroom
2 Queen Size Beds
4520 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
A spacious two-bedroom apartment with 4521 sqft, featuring a sauna, air conditioning, private entrance, kitchen, and two queen size beds. Take advantage of the terrace and balcony to relax after enjoying the free toiletries and bathtub.
Show 7 photos
Residence, 1 Bedroom
1 King Size Bed
605 sqft
Microwave
x8
+
x5
More details
One Bedroom Residence is 603 square feet and includes a king-size bed 150-183 width plus living room, desk, satellite tv , tea and coffee making facilities , and safe.
Show 17 photos
Suite, King Size, 1 Bedroom
1 King Size Bed
1 Sofa Bed
605 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
+
More details
Spacious One Bedroom Suite perfect for families with 1 King bed and a Sofa Bed, featuring a private terrace and kitchenette. Enjoy a comfortable stay with access to great amenities like air conditioning and a private entrance.
Show 5 photos
Deluxe Studio, King Size
1 King Size Bed
270 sqft
x5
+
x3
More details
Deluxe Studio is 269 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus desk, satellite tv , and safe.
Show 4 photos
Double Room
1 Double Bed
1 Sofa Bed
690 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
Indulge in a spacious 689 sqft Double Room with a Double bed and Sofa Bed. Enjoy a private entrance, kitchen, sauna, and balcony with stunning views. Accommodates up to 3 adults and 2 children comfortably.
Show 7 photos
Viceroy Residence, 1 Bedroom
1 King Size Bed
830 sqft
x8
+
x5
More details
One Bedroom Viceroy Residence is 829 square feet and includes a king-size bed 150-183 width plus living room.
Grand Suite, Terrace
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Microwave
x3
+
More details
Tranquility. This suite stands out for having the largest balcony that overlooks the city. It has a king-size bed and bathroom with luxury finishes. It also has a spacious living room, with a sofa-bed, dining room set, fridge, and a fully equipped kitchen.
Grand Suite
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Microwave
x8
+
x5
More details
Calm. Large spaces ready to provide an amplitude and comfort experience. This suite includes a king-size bed, a luxury bathroom, a living room with a sofa-bed, a balcony, a dining room area, a wide breakfast bar, and a fully equipped kitchen.
Serenity Suite
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Flat-screen TV
x3
+
More details
Vibrant peacefulness. Enjoy the tranquility that offers an untarnished minimalist atmosphere designed to take relaxation to a whole new level. This charming space includes a king-size bed, bathroom with luxury finishes, lounge with a sofa-bed, balcony, dining room set, fridge, and a modern fully equipped kitchen ready to be used.
8.4
329 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Seilan
9.1
May 2024
Our room was very spacious and cozy. Bed was extremely nice and comfy, we had a great sleep. Location was overall good and very close to shopping places. Rooftop swimming pool was clean, we had great drinks and bartender was polite. We ended up staying for one more night.
Check-in experience was not nice. We had to wait for 30-60 minutes for the reception guy to give us any attention even tho we were the only ones in the lobby.
Andrei
9.1
January 2025
Hotel was nice. very good location, rooms were big and clean. Staff was nice. There is a parking underground that with a doorman. Did not have issues going in and out (most of the time there was someone there, and when it was not, they quickly sent someone)
Windows did not have very good soundproofing but was not an issue as the area is not noisy and many rooms have window to the interior of the hotel. Breakfast was not that great in the sense that there were not many options to choose from.
Müller
10
February 2024
We really liked the location of the hotel,it was perfect for relaxing even it’s close to 5th avenue. The roof top pool is amazing,and the room was too! The staff was really friendly,except for the guys who served the breakfast!! They were terrible!!
The breakfast was really tasty,but we had to wait very long every single morning. The waiter guys were extremly slow,and they don’t really know what service means!! Last two days we chose to have breakfast some place else,because of the service!!
Jeritala
8.2
January 2025
Very nice staff and clean hotel. The room with livingroom area was great and big. Breakfast was ok, coffee good and waiter very very nice. The location is perfect in the more quiet part of the walking street with nice restaurants and bars. I recommend! Could have had free of charge bottles of water and daily cleaning sometimes forgot something, like wash the dishes. I would go again. :)
Aneta
9.1
October 2022
The location of Serenity boutique hotel is close to all shopping, restaurants, beach and spa options. The room was very comfortable and modern, the king size bed is amazing! The staff are very helpful and make the stay very relaxing. Amazing value for money, would definitely stay again.
Kimberley
10
January 2025
Clean, had everything you needed, comfortable bed, was bigger a room than expected. Good location
We paid for breakfast included however it wasn’t until we finished our food that we were told we had to pay. It was then that we found out that breakfast included meant we only one option which was American style breakfast. Breakfast does not include the full menu and there is no buffet
Melissa
9.1
April 2024
For the price point this was an excellent place! The room was massive and very clean, I had my cat with me and they accommodated her so nicely. The WiFi was fast and the place was super quiet, I slept very well in the massive and comfortable bed! Free breakfast was a great touch as well 😊
There was no hot water in the shower, maybe they have solar water heaters so it only had hot water in the daytime? Was strange considering the rest of the place was so nice
Tilla
10
March 2024
The rooms and the location was perfect
I was expecting a buffet breakfast, the waiter there was very slow and took the American guests first because he expected more tips from them. WE sat there for 40 minutes without being served. And the American guests, who came later, were already served breakfast. We still drank our coffee. and the last 2 days we went to another breakfast place.
Lara
10
August 2022
Modern, Clean, Tranquil area yet central to the action, Great staff
breakfast isnt amazing i would suggest the hotel creates a buffet with an extra chanrge but it was a bonus anyway as we didnt add it to our booking
Eva
10
March 2024
We really liked our stay in this hotel. People, which work there are amazing, very friendly and human. They are trying to help with anything you might need. The hotel room was cleaned every day. WiFi in the rooms stopped to work properly when we were here, but they let us use their rooftop business room, which was fine.
Attractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAttractions
3D Museum of Wonders
0.1miFundadores Park (El Zócalo)
0.7miCenote Chaak Tun
2.8miXenses Park
5.1miRio Secreto Nature Reserve
5.6miDiscover Mexico Park Cozumel
13.1miKantun Chi Ecopark
15.7miXotik-Ha EcoPark
16miSelvatica
16.3miThe Mayan Cacao Company
17miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
19miEl Mirador Lookout
22.6miXoximilco Cancun
28.2miCenote Dos Ojos
30.1miAirports
Cozumel International Airport
12miCancún International Airport
30.2miMexik
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Sauna
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Live music/Performance
Nightclub/DJ
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Evening entertainment
Food & Drink
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Interconnecting room(s) available
Laptop size safe
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Outdoor swimming pool
Public Bath
Sauna
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not possible) and costs USD 15 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
Does Serenity Grand Suites Hotel Boutique have accommodations for guests with pets?
Yes, you can stay with your pet at Serenity Hotel Boutique. However, there may be charges for bringing your pet along during your stay.
Is there parking at Serenity Grand Suites Hotel Boutique?
Yes, there is parking available at Serenity Hotel Boutique for $15 per day. The parking is private, on-site, and reservations are not possible.
What are the rates at Serenity Grand Suites Hotel Boutique?
A stay at Serenity Grand Suites Hotel Boutique can begin from a rate of $77. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
Which room categories can I book at Serenity Grand Suites Hotel Boutique?
At Serenity Hotel Boutique, guests can choose from a variety of room types ranging from Studios to Penthouses, accommodating 2 adults and 1 child, up to spacious Two-Bedroom Apartments for 4 adults. Smoking is not allowed in any room, and bed sizes vary from King size to Queen size. Room sizes range from 269 sqft for Deluxe Double Rooms to 4521 sqft for Two-Bedroom Apartments.
Where can guests find entertainment in Serenity Grand Suites Hotel Boutique?
Guests at Serenity Hotel Boutique can enjoy various leisure amenities during their stay. They can spend their time lounging by the outdoor swimming pool, which is available all season and located on the rooftop. For dining, guests can savor Mexican cuisine at the on-site restaurant called Mexik, which offers a family-friendly ambiance. Additionally, visitors can relax in the sauna or on the sun deck, enjoy live music performances, or take advantage of the free shuttle service to explore the area. The hotel's 24-hour front desk and room service ensure convenience, while the private parking and airport shuttle facilitate smooth travel experiences for the guests.
Does Serenity Grand Suites Hotel Boutique have a pool for guests?
Yes, the Serenity Hotel Boutique has a pool available. The hotel has Pool 1, which is located outdoors on the rooftop and is reserved for adults only. This pool is accessible all year round.
Does Serenity Grand Suites Hotel Boutique feature its own restaurants?
Yes, the Serenity Hotel Boutique has a restaurant on-site called Mexik. The restaurant offers a family-friendly ambiance and serves Mexican cuisine.
Which payment methods are supported by Serenity Grand Suites Hotel Boutique?
Serenity Hotel Boutique supports payment methods such as Visa, American Express, and Mastercard. However, cash payments are not accepted at the hotel.
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