Beautiful renovated townhouse. This is a boutique hotel with 12 rooms, owner took every step to make the place beautiful and charming

Do not have the convenience of a conventional hotel like a 24 hour front desk, daily cleaning service nor a lift. No prior email or messages about the check in procedures, check in starts at 2 pm but staff are present in the hotel up to 2 pm. So we have to do self check-in. No prior warnings about this and the entry code and other check in details were only received via a message on Booking.com. So make sure you have mobile data and internet connections when checking in. Separately just a small point, for the sake of the environment, suggest not to use small bottled toiletries. About the breakfast, it is not buffet style, nice food but would prefer to have more choices for bread and fruits.

The Florance is a beautiful Heritage building, even more beautifully renovated, the dinning room and conservatory, are warm, inviting and have a plethora of information on Tassie. The breakfast bag was a great idea which included healthy fruit and Muesli bars, with additional boiled eggs and toast, jam, and avocado, served fresh by Kate and Sophia each morning. Kate is extremely professional, and helpful with a wealth of knowledge on Tassie, we would highly recommend The Florance, and would certainly like to come back

Liked everything, .....will book a bigger room next time.

The bed was comfortable and the staff friendly. When I had a query it was attended to quickly. The location was excellent and parking easy. We made use of the games in the conservatory.

We were disappointed that they served supermarket bread at breakfast. A nice sourdough would have made a big difference. Also we brought home some cheese and biscuits and there were no facilities in the conservatory such as cutlery, plates etc. and we were unable to turn off the radio to enjoy the quiet atmosphere of the conservatory.

The place and staff are exceptional - super friendly, super accommodating. The place feels very peaceful and not like a busy motel or appearing clinically stereotypical of a hotel/motel. Good location to town and coffee etc. I had a flight leaving in the evening, and as there was space and it was not very busy I was allowed to use the facility and the common area until my flight. I was essentially allowed a free late checkout as my room was not being used. This was very helpful to me. I had a lovely conversation the girl who made my breakfast. The breakfast was simple, healthy and delicious - there was nothing wrong with it, although the only comment is that the salt had a fish-like flavour to it which is not my preference but nonetheless did not impact the stay in anyway,

nothing really. Just the fish-taste in the salt. not a big deal

We had an incredible stay at the Florance. We only stayed one night but wish we could of stayed longer. The property was just beautiful and had everything we needed. The amenities were great and the bed was so comfy - I had a great night sleep which was exactly what I needed for my half-marathon which I ran the next morning! The communication with staff was prompt. Kate allowed us to have a late check-out and was very accommodating. We unfortunately couldn't stay for breakfast but was provided with coffee/tea and cereal to fuel me before my run. We loved our stay at Florance and will definitely be back when we visit Launceston again. Thanks Kate and Toby!

Nothing - couldn't fault it!

The Florance is just opposite City Park which is a lovely place to walk and sit during the hot part of the day. It's also an easy walk to restaurants and to the Museum at Inveresk. Our room was very comfortable - it provided two suitcase racks; many places only provide one. We had a couple of armchairs so that we could sit in our room if we wanted, but the breakfast area also had seating and we used that on occasion. The room was also very quiet. The breakfast area is light and open and the breakfast provided was very much to our taste. All the staff were friendly and helpful and the old part of the house is lovely - what's not to like?

I can't come up with anything.

Everything from the check in to the breakfast arrangements were so well thought out. The provision of drink making/snacks/ breakfast was again comprehensive, generous and very good quality products including FRESH milk ( plus fresh non dairy available). The modern spacious communal sitting/ breakfast room was wonderful with a good supply of things to read and interesting books about Tasmania. Breakfast was so well organised and generous, fresh and friendly.

Nothing that I can think of

Very well organised check in, check out, breakfast instructions and provisions. Great maps and recommendations for site seeing etc. The crew were very friendly too. The common areas were very tastefully decorated which were enjoyable to relax in. Great location for walking to museums, shops and restaurants.

Disappointing to see plastic water bottles in the rooms when Australia's water is safe. The Florence could be ambassadors by providing a water cooler in public areas. Their positive young crew would be very capable of relaying any fears that visitors have over filtered water. I also didn't see any reminders about hanging up towels etc, composting, etc.

This is a beautiful building with well appointed spacious rooms, very comfortable beds, lovely bathrooms and rich with history. We had room 7 at the front of the house I overlooking City Park. Free parking out back, very accessible if you have mobility issues and very quiet with staff that are unobtrusive if you are looking for a romantic place to stay. We celebrated our 25th wedding anniversary here. it is easy walking distance to most sights in and around the CBD, about a 20 minute walk to the Seaport and plenty of restaurants and hotels around for meals. Breakfast while we were there was a continental breakfast, with cereal, juice, fruit, toast and eggs if desired. Just lovely - thank you!

We loved everything - it was exactly what we wanted.

Beautiful property, immaculately clean with wonderful attention to detail. Super comfortable and the hosts Kate and Toby could not have been more helpful - especially when I arrived very early, super keen on my first visit to Launceston. They recommended an excellent walk, and I also discovered the best in Tassie design, beautiful gardens, excellent coffee - even a monkey or two! The gorge circuit was wonderful - and they even fed me breakfast on my arrival! So very kind - I will be back!

Nothing - it all worked and I loved the set up for breakfast