The property is beautiful, with the perfect access to the most amazing beach and sea! It’s much smaller compared to the other properties near by, and this gives a sense of exclusivity, intimacy, and privacy. Perfect for a couple’s vacation! The sea view apartment was simply stunning, highly recommended! John and Randal, at the beach, took great care of us, welcoming everyday with fresh towels, cold water, and a beautiful smile. Lorraine welcomed us on our arrival with a complimentary cocktail and said goodbye to us with a late check out!

There is much I didn’t like about the property. Maybe it would have been nice to have a restaurant on the sea.

That staff was very friendly and always willing to help with taxis or recommendations. It was located right in the heart of of everything. We enjoyed walking to a lot of the nearby places but also exploring other islands and locations for fun. I felt very safe and never worried about commuting or walking around. Nice surprise was that they had tennis courts. My son and I played every evening for a little bit after sunset. They have lighting to see.

The fees on top of the booking were quite high. I wasn’t expecting that. The additional 10 and 12% taxes should be included. Additionally when I booked it says that the commute to and from the resort and airport were included. However I had to pay an extra $30 to the resort and $34 to the airport when we left. It was little things like that that took away from the trip overall.

Phenomenal hospitality in the center of great restaurants and entertainment.

We would have preferred a restaurant onsite but the location gave us a chance to try all of the amazing eats around the island.

It was an amazing first time at TCI. The location of the hotel is perfect, close to all the restaurants, shops and nights club in Grace Bay and also taking a taxi to further places wasn't expensive. The hotel was impeccable, I love the style and the decorations, we have a view of the pool and it was nice, the way to the beach is so beautiful! The staff was so kind, friendly always with a big smile, and ready to help you. The hotel is very quiet and not many people at the time we were there. If you want a relaxing, quiet time this is the place for you. Kim at the main office was guiding us about the must-do activities and she was great, the concierges did all the accommodations for excursions, and reservations for dinners, Again Thank you! That is a lot of work when you visit for the first time.

The room was nice. I loved the kitchenette, the coffee was delicious. The mattress was extremely soft, and not great for my back problems. The AC gives us fresh air but it was never cold.

Great location, great staff

Mattresses in room 108 were horribly noisy. Even in the second bedroom. Woke us up every time we moved.

Perfect location right in the middle of the main hotel strip on the water. Beautiful pool. The entrance from the hotel arch to the beach is majestic. You're free to take your own drinks to the beach. Michael was so extremely helpful and helped us to book our excursion to North Caicos, with the ferry, taxi, and rental car. He took care of everything for us, which we so very much appreciated. Everyone at the hotel was so friendly and helpful. The room was very nice, and I loved having a full kitchen. I appreciate that coffee and cream was provided! Everything was wonderful!

The white blinds in the room don't really block out the light. A lot of light comes into the room in the morning, so it would be good to add a black-out blind behind the curtain. Also, it would be nice if you had an ice machine available because I felt bad having to bother the employees every time I needed ice. Everything else was perfect!

had all the items we needed and very well catered for and the bed was the most comfortable we have slept in . the staff were lovely especially Sean and Randolph a real credit to the property . the pool is amazing and set up perfectly and the access to the beach ideal . the washing machine broke and was replaced the same day . we had a wonderful stay

I wish we had been advised of the building work taking place as some days at the pool it was quite noisy. the workmen however were very polite and worked round us if we were in the vicinity. our flight wasn’t until 7pm and we were allowed to stay in the room until 12 however it meant we could only shower by the beach and had to change in a toilet which considering the price we are paying it would be a better option if there was a shower room for late leavers .

The property does not have a restaurant, however, you are minutes from lots of great food. There is a kitchen in the room.

Nothing. It was peaceful. The beach was wonderful. A gorgeous pool. The service was exceptional.

Location Space of the room

Power went out one time No breakfast Hard to get service at beach

The property is centrally located in Grace Bay. The beach is beautiful and the rooms are spacious. Definitely get the ocean view rooms. The staff was very friendly and helpful. would recommend this place!

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