The locanda has a spectacular location facing San Giorgio Maggiore and the entrance to the Grand Canal next door to the Vivaldi church of the Pieta. I was given possibly the best room in the place, a corner room looking out onto the whole lagoon vista. The interior is in a plush classic style, typically Venetian. The room itself was beautifully decorated in a sort of Baroque style and had electric blinds for privacy. The bathroom was beautiful too. Breakfast was very simple in a cramped room down below. There is a bar terrace but that was closed for renovation of some kind. Staff were young and helpful throughout. Loved the Vivaldi themed soaps in the bathroom.

A few things not working, such as the main lift, the bar terrace closed. Wifi was a little patchy. Only big grumble was no complimentary drinking water in the room. But nothing major. It was rather expensive, a five star price in any other city - paying for location no doubt.

The location could not be better on the lagoon front. The hotel is a little faded, but the location and delightful staff make for a very 'homely' stay. The hotel does not have a restaurant despite the view of one on the website. Breakfast is served on the roof top which obviously was the restaurant previously, lovely views over the lagoon and towards the Grand canal. Plenty of croissants, pastries and an option of cooked eggs etc is available. Coffee is good. Our room was spotless, good bathroom and great view.

To have a good restaurant on the roof would be superb.

The location is excellent for our needs being a short walk into the main sights in one direction and a lovely peaceful area of Venice in the other. Also close to main Vaporetti stops. The breakfast was as described and there was plenty of choice and variety. The bedrooms and bathrooms were spotlessly cleaned every day and ours had a beautiful view. The shutters kept out a lot of noise and kept the room shady when needed. The staff were very helpful if needed, but not obtrusive. Reception are happy to organise a taxi or water transport if needed, and to book a meal at any of their hotels for residents . The rooftop restaurant views are amazing and we had lovely meal with family up there with excellent friendly service. We enjoyed our stay very much.

This is not at all a complaint but it might be helpful at breakfast to have the options written either on a card in the bedrooms or on the breakfast tables. The options were read out to us one at a time and we were invited to choose as they were read out without knowing the full range of options first. There also seemed to be confusion occasionally (with other guests) as to whether breakfast was included or not and some options included cooked breakfast. However the breakfast staff were very helpful, and tried to solve any needs that arose. It could be also helpful to know whether coffee or beverages are available during the day for residents. These are in no way complaints and we enjoyed our time in Venice very much.

Everything about our stay was fabulous. Loved our huge room with fantastic views. Electronic shutters ensured it was quiet and dark at night. We had feared that the hotel might be a little dated however it was very clean and modern with lovely facilities. Really enjoyed the added touches like scented toilet paper and the weather forecast provided along with chocolates in the turn down service. Staff were super helpful and friendly. Location was ideal. Definitely intend to return.

Bed sheets could have been thicker - however this might be unfair as we did not ask for another blanket, I’m sure the hotel would have provided if we had asked.

Fantastic location, close to Piazza San Marco, but not too close, lovely big rooms, good bathrooms, little balcony overlooking canal, with side views of lagoon. Easy strolls to San Marco, Rialto, L'Accademia etc, loads of restaurants, shops, churchs, sites etc. Staff very friendly and helpful, recommended a great restaurant, got a water taxi straight to/from the steps of the hotel.

The view ofcourse. It was phenomenal to wake up to the wonderful views of the canal. This is the biggest plus point of the property.

Normally hotels keep a complimentary bottle of water in the rooms which were not kept & a hot kettle to make tea/coffee would be much appreciated. Also, the hotel didn’t have a kitchen so no room service was available.

Fabulous location, right by St Marks square, the main water bus stops and the views are just stunning! We had room 206 which was dual aspect with the views down the to the Grand Canal and over to the lagoon…simply perfect! The staff were all extremely friendly and the rooftop restaurant gave both excellent food and the most perfect setting for very reasonable prices considering the location. Breakfast is served at the table and was plentiful…Fruits, cheeses, salami, croissants etc but you can also have eggs and bacon…nothing is too much trouble for the staff.

The hotels location is what makes it perfect in my opinion but it is in the busiest thoroughfare of the city…if you’re looking for quiet and peaceful then this might not be for you. There are noise of the boats and the constant bustle of tourists from very early in the morning …it didn’t bother us as I loved the vibrancy but I can imagine not everyone would embrace it so much. The air con was a bit temperamental, we had very mixed weather so it was sufficient but it might struggle in the height of summer.

The breakfast is great, the location is right on the Grand Canal and the view is beautiful. In addition, the overhead restaurant scenery is very good, you can go to have afternoon tea or drink. The room was clean, the hot water was flowing and the overall service was excellent. It is highly recommended.

If you are unlucky enough to be caught in a transport strike, you have to walk long distances with large suitcases or take expensive water taxis. Of course it's not the hotel's problem.

Excellent location. We paid extra for a lagoon view and it was worth it!….The room was lovely, the staff friendly and the breakfast was varied and prepared to order and the servers were lovely. We could not have wished for a better hotel.

Nothing

The staff is wonderful, there was a misunderstanding about the room, they were very accomodative and tried to resolve it as soon as possible. The location is perfect, is 5 minutes by walk to the Piazza San Marco, the front rooms have direct view to the canal and there the Zaccaria boat terminal is right in front.

The photos in booking might not be totally what you will get. However, when we showed the pictures to the concierge from booking he tried to find us a room as we had seen in the pictures. Also, the breakfast, although we heard is very complete, we thought it was quite expensive.