was clean, kitchen well equiped, silent place.

they charged 250 before check in without warning, I complained in the chat, but they said it was policy. The room was nice, however it may need some tlc (I see the wall paint was patched in a few places, floor is quite tired). Other that that all good. Manhattan is very expensive, at least we paid and got some comfort

I am very satisfied with having stayed two weeks at Sonder at the Nash. The hotel appartment was spacious, clean, cozy and convenient as it is placed in walking distance to the UN and nearly anywhere in midtown Manhattan. The appartment looked like the pictures and had a very Nordic feel to it. The building has a 24/7 doorman and feels very safe like the surrounding neighborhood. The Sonder staff would reply within a minute on the Sonder chat function and accommodate any wishes I had (incl. new batteries to the remote controle, late check out etc.). It was very easy to check in and out and to use the access code for the door. The appartment and the kitchen was well equipped, and the bed was huge and comfortable.

Midtown Manhatten is evidently a noicy area with traffic, construction work and the eternal airconditioning buzz, and the walls of the appartment were quite thin, so you could easily hear the neighbors talk, watch television and snore. Also the roller blind was white and did not block the street light, so it was very bright in the room at night.

The room was a great size for the location. Lots of space and felt like an experience of living in New York as opposed to a hotel room which was great. The door people were all so lovely and made a great welcome each time I came home. Had everything I needed for a 2 week stay to make it incredibly comfortable. The rooftop was beautiful (especially in the snow).

I didn’t love that anyone can access any floor of the building simply due to safety concerns but it was reassuring knowing someone was on the door at all times. The shower was not the best as it was like a hose and sprayed water all over the place

Clean room. Nice location and a great space

Check in and late check out were a bit sloppy. You can’t get a key or a code from the front desk you need to call Sonder. I didn’t get my key code in advance so had to call them to check in. Not a huge deal but make sure you have your host get you your door-code before check in to save time. I requested a Late check out, but then got locked out of the room after 11 AM. It took a 10 minute phone call and someone physically brought me my key to re enter. Process should be much more fluid than this….

from a smooth booking process and good communication with property we arrived and followed joining instructions and entered a warm cosy clean apartment everything was there you needed , location most attractions are within walking distance or grand central station for those a little further afield would certainly use this company again and thank you for letting us use this new york apartment john , liz , rhonda

perfect position. close to grand central station and some of the main museums (MoMA) and main buildings (Flatiron for example is only 15 mins away by foot). the flat reflects the pictures and the staff at the reception is very helpful. also the app and the support from remote is friendly and effective.

during our stay the room locking combination stopped working, but the structure was very helpful to solve the issue immediately. It was not the best after 5hours in the rain, but problem solved!

The apartment was really nice: spacious, comfortable and nicely decorated, modern! the bed very comfortable! location was perfect for me.

I was on the third floor and it was a bit noisy from the street

Location because it is close to gran central terminal and that is has everything you need within the facilities. Staff answers very quickly through the Sonder App, really helpful.

The keycode to access my room never worked so I had to carry a key everywhere I went. Also in the first day the wifi was not working so I had to wait one day before Sonder fixed it. The room was too dark for us, we recommend adding at least one light bulb in the center of the bedroom.

A well situated spacious apartment with all you need to be comfortable. Any extra requests were easily met via a quick chat on the app.

Some people left their delivery food containers outside their doors which made the hallway smell. Luckily this never permeated into the apartments

The room was big and worm.This was a convenient apartment with everything I need.

It was inconvenient to get a wi-fi password.But afer that,there was no problem.