A surprisingly peaceful hotel a mere 2-3 min walk from the Shibuya Jr station. Extremely convenient for JR yamanote and the Narita Express, since you just cross the street to Sakura stage and you're there. Much quieter streets at night but still has an abundance of nice restaurants and convis nearby, much more enjoyable than north shibuya if you're not an extreme city person!

Since it's located in the southwest Sakuragaokacho quarter of the Shibuya station, navigating here can be a little tricky compared to the Hikarie and Scramble sides. That's great for avoiding the noise at night that plagues the North but is a little tough to find the first time (especially with the secret looking wooden wall door!) The New South Exit from Shibuya station has an exit that leads to the Sakura stage, which is right across the street from Granbell. You can also get there from South exit by going Stream then taking a bridge at the google office entrance to sakura stage.

TIP: FROM SHIBUYA STATION - EXIT AT HACHIKO EXIT THEN NAVIGATE FROM THERE - it was super confusing trying to get to the hotel when we were still inside the station. There are really mixed reviews About this place depending on the room you stay in. Our room was in the annex side and it was absolutely no frills, just basics which was all we needed. It was an older room so it could do with a bathroom redo but if you’re only here for a few days don’t get too bothered by the reviews - the location is so good and easy to navigate, for the price you’re paying in Shibuya it’s worth it!

I enjoyed my room, even though it was tiny, it was very comfortable. loved the bed. great bathroom, shower had excellent pressure. loved the option of opening a window. Lovely fresh towels each day. Really helpful staff. loved the funky glass bathroom.

Location was noisy.. not really the fault of the hotel, there was a building construction opposite. Lobby and lift was a bit scuffed there and there but on the whole it didn’t bother me that much.

The location couldn't be any better - it's across the street from the Shibuya station, so getting anywhere in town was just a quick walk over the escalator. I regularly walked the neighborhood in the early mornings due to jetlag and was completely safe the entire time. Nearby 7-11s were my best friend, though I did enjoy the free espresso in the lobby before heading out. The rooms are small compared to those in the USA but normal for the area. Booking required that we have 2 rooms for our family of 4 (normally in the USA we would get 1 room and kids would sleep on the ground, but there was not a lot of ground). The rooms were clean, cleaned regularly, and met our needs. There were 2 elevators that were fast. There was no breakfast - Americans in the hotel picked up food at 7-11.

Staff was exceptionally kind and helpful. Location was ideal! It was very affordable. Having a fridge in the room was very helpful. The water pressure was ridiculously awesome, and it stayed very hot.

It was nearly perfect (and my only complaint might be a little over critical) but the room felt a little dingy. I'm not saying it was dirty, I think it might just be from age/wear. You could argue it gives it more character, and maybe I'm just used to hotels that have that overly sterile vibe. I would still absolutely stay there again.

rooms and bathroom were clean. staff were friendly. there is a small space downstairs with a coffee machine but it always seems to need refilling.

be quick when getting into the lifts as the doors close on you super fast. the japanese like to be efficient :)

Wonderful location close to the station and sights such as Shibuya Sky, Scramble Square and the Hachiko Statue, at first it was a bit difficult to find due to construction in the area. I was not very happy with the size of my room at first but the staff was very helpful in finding a suitable room for me and the fee for it was not too bad.

Not being able to open a window was about the only thing.

Great location near Shibuya station. Clean room, comfortable bed. Two pillows. In-room refrigerator and (small) safe. Air cleaner provided.

Slightly difficult to find for first time visitors. Small but typical room for Japan single. A/C was locked on Heat so the room was too warm, and the window did not open. Only one bath towel + hand towel provided in room. Only 2 electrical outlets so it was difficult to plug everything in to charge.

Although the rooms are your typical small size, the location is what you're paying for. Granbell is near a major train station and many local restaurants and shopping. The staff are friendly and are able to hold your luggage before and after you check out.

The room was quite small and there are not many amenities.

Staff were friendly. I was able to store luggage before check in and after checkout. Close to where I needed to go. You can walk different directions to get there. Not far from the Shibuya station.

A bit hard to find. Not much signage around. When you’re having a shower the water gets on the bathroom floor. Curtain isn’t adequate width. Room is only ideal for one person as glass separates the bathroom and bed. You have to step up into the bathroom. Won’t be good with someone with bad knees. Room is tiny.