The staff were always available in day times, helpful and friendly. Very clean room, Towels changed regularly, Excellent shower with very hot water quickly available. WiFi. Excellent location for a walk to the town centre with other great bars nearby.

The room was a bit small but met our needs. The bed could be improved as dipped in the middle a bit plus pillows not great but still slept like a log. Some noise from the street below as there was a bar around the corner but to be honest, that is going to be the case almost everywhere in Lisbon. The double glazing kept most of the noise outside while the air con kept the room cool.

Location of the hotel is very good, just 10 min from Rossio square - about 274 steps down :) . The hotel is on a quiet street but very close to the main street. There are many restaurants nearby and just next door is a very good brunch place - JAC brunch. The staff was very helpful. The room was clean and comfortable. We had a room with a balcony facing the street and for us was very romantic. The building across the street was abandoned and with destroyed facade but that was ok for us, actually we loved it - great for some pictures. Also this added privacy. There is no elevator but for us it wasn't a problem. The bed was super comfortable. We had everything that we need even water and some sweets. Highly recommended.

Very clean and comfortable room. Despite being in a very loud neighborhood, our room facing the courtyard was very quiet. Location was great for exploring the city, walking distance to almost everything we did. Staff was extremely helpful and friendly.

The room itself is very small, barely enough room to fit a chair and a suitcase, no other amenities, and was relatively expensive.

It was a heritage building and I loved the charm of it. The staff made all the efforts possible for me to be comfortable despite me checking in post midnight due a late night flight into Lisbon. The staff at the front desk were very helpful and accommodating to keep my luggage late when I checked out. I would definitely stay there whenever I’m back in Lisbon. Thank you - Bairro Alto team

Not applicable

Gentleman checking in was really polite and very welcoming. He had all the paperwork ready and was great at explaining the entry system. Room itself exceeded my expectations for the price - was spacious enough, comfortable bed, was clean, the bathroom was small but really clean and entry/room entry was very straight forward and great for not having to carry a key around. Great to have opening windows.

Noise of pigeons from the courtyard but this wasn't the hotel's fault.

Perfect location, nice vibe, especially the corridor/stair case wallpapers. perfect price and great accessibility. It is just the right place to have a short stay for a great price.

All good. Not much to complain. Would love a bigger bath but for the price not much to say. No reception or bar might be problem for some but it is on the pink street and all you need is to step out.

Great location for walking around Lisbon. Despite lots of bars in the neighborhood there's no noise in the back-facing rooms (street view rooms are probably rather noisy). Very convenient check-in at any hour of day or night.

Shower in bathroom is super-tiny and uncomfortable to use.

Location, staff and the room, all were perfect and we stayed there comfortably. Although the WC is small, it was well designed and as a tall man(191cm), it was easy for me to take a shower in the cabinet. It offers outstanding value for money, with location, cleanliness and friendly staff

Nothing

Alfonso and Ricardo were excellent hosts and the location was superb. We could not have asked for better! Our windows opened onto a small balcony that was also a great feature.

The room was very large but under-furnished. There was a small closet, but no chest of drawers to place our things on or in. We're traveling for several weeks, so we are well packed. But if you're traveling light, this shouldn't be a problem. We also could have benefitted from a small refrigerator. Perhaps all of this is in the plans for the future. Should also note there is no guest elevator. Be prepared to climb a steep stairway. Must stress these are minor notes, however. The overall experience was lovely.

I was very happy with the room. The bed was very comfortable and the room had a nice view of the city. The bathroom had everything I needed and the ac in the room worked very well. Big thanks to Ricardo for all the help, kindness and professionalism.